
Laura Buick GMC
Collinsville, IL
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We highly recommend this dealership! We had a great experience purchasing our new new truck from Laura Buick GMC. Our salesman Kerry was very professional and we would buy another vehicle We had a great experience purchasing our new new truck from Laura Buick GMC. Our salesman Kerry was very professional and we would buy another vehicle from him again. This is our second vehicle we have purchased from this dealership and we fly in from Florida to drive them back. Can’t beat their prices and professional, friendly staff. I highly recommend them!! More
I had my tire fixed elsewhere. I was told that there was a nail in my front driver side and they could not patch it. They offered me a new tire for $350. I declined and said I wou I was told that there was a nail in my front driver side and they could not patch it. They offered me a new tire for $350. I declined and said I would have it checked at Paterson Tire in Granite City Illinois. Patterson Tire was able to fix my tire. I always get fantastic service from Paterson. I will say this is my first bad experience with Laura. I will say Stephanie was very polite and professional, she is great. More
Outstanding Service Department Laura Buick’s service department is the best. Everyone is so kind and friendly. They go above and beyond to provide excellent customer service. I am Laura Buick’s service department is the best. Everyone is so kind and friendly. They go above and beyond to provide excellent customer service. I am always contacted if there are any issues with my vehicles before any work is done. Their work is top notch and I’ve never been disappointed. More
Excellent work Communication was good. John responded immediately after I would ask a question. They went out of their way to help me with what I had to get the vehi Communication was good. John responded immediately after I would ask a question. They went out of their way to help me with what I had to get the vehicle we wanted. Thank you. More
Ed's Service I had an appointment at 1pm. When I arrived I was treated by their friendly staff. They took down my information and escorted me to the waiting room t I had an appointment at 1pm. When I arrived I was treated by their friendly staff. They took down my information and escorted me to the waiting room that was fully supplied with snacks, drinks, & entertainment. A short time later my service was completed and I was on my way home. More
Great service Laura Buick is always very helpful and knowledgeable. They provide great service and are very friendly. They always give me a courtesy ride back to my Laura Buick is always very helpful and knowledgeable. They provide great service and are very friendly. They always give me a courtesy ride back to my office so I don’t have to wait there. It’s so convenient. More
Got a better rate than.I had. I still need the cost of lugage rack and trailer hitch, 2inch. I like the car. It's smarter than i. My sales person was steller. You need a smoother s I still need the cost of lugage rack and trailer hitch, 2inch. I like the car. It's smarter than i. My sales person was steller. You need a smoother storage lot. More
Service Every encounter I’ve had with Laura Buick GMC has been exceptional. They define great client experience. They don’t forget you, you are a client forev Every encounter I’ve had with Laura Buick GMC has been exceptional. They define great client experience. They don’t forget you, you are a client forever. More
Laura is amazing. Everyone was great. Especially Jason Welsch. Jason did everything he could to make this experience amazing. I will definitely recommend everyone I kno Everyone was great. Especially Jason Welsch. Jason did everything he could to make this experience amazing. I will definitely recommend everyone I know to go to Laura Buick GMC. More
simple and efficient I knew what I wanted and sales staff did not ignore me did not waste my time with negotiating gave me price and I accepted very proffesional I knew what I wanted and sales staff did not ignore me did not waste my time with negotiating gave me price and I accepted very proffesional More