Laura Buick GMC
Collinsville, IL
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Lane departure working only intermittently Service department states they scanned computer ND hd codes stored in system, test drove my car but mileage on my car in was 10964 and mileage out 1 Service department states they scanned computer ND hd codes stored in system, test drove my car but mileage on my car in was 10964 and mileage out 10964 . Couldn’t have drove the car. More
Oil change and tire rotation Excellent service. Always greeted at the door with a welcome and a how may we help you. Nice inside drive thru to keep you out of the weather conditi Excellent service. Always greeted at the door with a welcome and a how may we help you. Nice inside drive thru to keep you out of the weather conditions. Very nice waiting area with complimentary snacks, water and coffee. Once finished, they pull your vehicle back inside. Very satisfied and will definitely be going back. More
Routine maintenance Courteous, on time, pleasant environment. Easy checkin, explained our options in detail, service rep was very pleasant to deal with. Will definitely c Courteous, on time, pleasant environment. Easy checkin, explained our options in detail, service rep was very pleasant to deal with. Will definitely consider returning to Laura for future service needs. More
Awesome staff and dealership Had a great experience at the dealership and the sales staff were very friendly and helpful. Will definitely back when it’s time to buy again. Had a great experience at the dealership and the sales staff were very friendly and helpful. Will definitely back when it’s time to buy again. More
Great Dealership I couldn't find a cheaper price, they helped me get more discounts, and they even did not try to pressure me into financing through them instead of my I couldn't find a cheaper price, they helped me get more discounts, and they even did not try to pressure me into financing through them instead of my bank of choice! More
Amazing! Great, quick deal. I was in and out fast and all areas covered. It was worth the 3 1/2 hr drive. Recommend Laura GMC to all my friends Great, quick deal. I was in and out fast and all areas covered. It was worth the 3 1/2 hr drive. Recommend Laura GMC to all my friends More
Great buying experience Started looking at a new truck in February but wasn't ready to take the plunge just yet. Andrew kept in touch with deals on what i was looking for. Ne Started looking at a new truck in February but wasn't ready to take the plunge just yet. Andrew kept in touch with deals on what i was looking for. Never pushy or receiving over abundant e-mails just reminders of deals going on at the dealership. Everything was as promised when i arrived to close the deal and pick up the truck. Will definitely recommend to others that want a great price and buying experience. Thanks Andrew and Pete. (You too Won-ton inside joke.) Thanks for the laughs. More
I ration in truck My 2017 Denali truck has been looked at 2 times for a vibration issue. The 1st service resulted in replacing 2 tires under warranty. While better the My 2017 Denali truck has been looked at 2 times for a vibration issue. The 1st service resulted in replacing 2 tires under warranty. While better the problem still exists. The service manager said there is nothing more that can be done. My 2018 Terrain Denali does not have this issue driving the exact same roads nor does my 2016 Dodge Promaster van My Denali truck did not have any issues until around 15000 miles. More
best purchasing experience i have ever encountered I am 65 years old and have purchased a lot of cars in my lifetime, and this was BY FAR the easiest, most professionaly handled transaction I have enc I am 65 years old and have purchased a lot of cars in my lifetime, and this was BY FAR the easiest, most professionaly handled transaction I have encountered. To further prove their honesty and reputation, my salesman John Touchette and I had agreed to terms on a Wednesday but I wanted to complete the transaction on that Friday (I purchased a 2018 Sierra Denali that they had already reduced substantially) When I arrived at the dealership I was told that GMC had offered another discount on the Denali's that morning and ANOTHER $1500 was taken off the purchase price!!!! I do not know of many dealerships that would have done that!!!!! They could have very easily not informed me of that and I would have never known the difference! There is absolutely no doubt on who I will be returning to when I am ready for my next vehicle! Put your mind at ease -- go to Laura Buick/GMC, ask for John Touchette and have Corey Famula do your financing! More
Great service We are always treated with respect and courtesy. The service department takes time to listen to your concerns and does a great job taking care of the We are always treated with respect and courtesy. The service department takes time to listen to your concerns and does a great job taking care of the issues. I have let many friends know the the service department and Laura Buick GMC is first class. More


