
Laura Buick GMC
Collinsville, IL
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bad service dept I bought the car 4 days ago and so for been able to drive it 2 days been at shop other half the time,vehicles look good there but the service dept nee I bought the car 4 days ago and so for been able to drive it 2 days been at shop other half the time,vehicles look good there but the service dept needs lot of improvement ,reason I came all way over there was the car had been fully serviced ,and that I wouldn't have to worry bout repairs for awhile well that only took to 2nd day ,I wouldn't buy from again there unless service really improved .. More
Unlimited selection to choose from and can't beat pricing! I think any time you make a large purchase it is all about the person selling you the product. Harry Bassett is the man! He was not pushy. He was v I think any time you make a large purchase it is all about the person selling you the product. Harry Bassett is the man! He was not pushy. He was very knowledgeable and informative. He helped me weigh the pros and the cons of each scenario until I was completely satisfied. He was patient and kind and I would strongly recommend asking for him next time you want to make a deal. Thank you Harry! More
Bait and switch Went in for an oil change and was told it would be 49.99. After completion of work was given a statement of over a hundred dollars! Went in for an oil change and was told it would be 49.99. After completion of work was given a statement of over a hundred dollars! More
Great fast service We came in knowing exactly what we wanted, the processs was fast and enjoyable. Will comeback and recommend to other looking for new or used car. We came in knowing exactly what we wanted, the processs was fast and enjoyable. Will comeback and recommend to other looking for new or used car. More
Great Price & Service I found Laura online while looking for my 2018 GMC Sierra 3500HD and they not only had the best price by a long shot but the best service as well. Th I found Laura online while looking for my 2018 GMC Sierra 3500HD and they not only had the best price by a long shot but the best service as well. The price was exactly as quoted and they were quick and through on the vehicle delivery. More
Great service Great staff and very helpful from start to finish. Danny was extremely helpful helping us find the right truck for us. Will gladly refer to Danny. Great staff and very helpful from start to finish. Danny was extremely helpful helping us find the right truck for us. Will gladly refer to Danny. More
Great selection and prices Was looking around for a truck to replace suv, found everything in one location. Huge selection of vehicles to choose from. No haggle price. Was ab Was looking around for a truck to replace suv, found everything in one location. Huge selection of vehicles to choose from. No haggle price. Was able to test drive without fear of making a bad decision. More
Great awesome experience Laura Buick gmc is the best dealership I’ve seen my whole life great deals friendly staff and a wide variety in GM trucks cars suvs great experience w Laura Buick gmc is the best dealership I’ve seen my whole life great deals friendly staff and a wide variety in GM trucks cars suvs great experience would definitely recommend to friends More
Fast and excellent service. Very friendly staff. Made an appointment to have my power steering fixed and front breaks and rotors replaced, thought I would need to leave my vehicl Very friendly staff. Made an appointment to have my power steering fixed and front breaks and rotors replaced, thought I would need to leave my vehicle there for at least a day. They called to let me know my vehicle was ready to go with in about 5-6hours and the car drives like new again. More
Good experience Very helpful and accommodating especially since I arrived late for my appointment. They even found a differential leak I didn't know about it so that Very helpful and accommodating especially since I arrived late for my appointment. They even found a differential leak I didn't know about it so that was fixed before it caused a major breakdown. More