
Laura Buick GMC
Collinsville, IL
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Great experience Honest and fair - very positive experience with the team at Laura! This was a simple, no hassle experience and they put me in the vehicle I wanted. Honest and fair - very positive experience with the team at Laura! This was a simple, no hassle experience and they put me in the vehicle I wanted. More
Great to work with They were great to work with. Showed up without letting Kerry know we were coming and he took time to help us figure out what we wanted and got thing They were great to work with. Showed up without letting Kerry know we were coming and he took time to help us figure out what we wanted and got things taken care of us. Everyone we dealt with was helpful and answered all questions. Would recommend to anyone looking for a vehicle. More
Great We had Jason Welsch who sold us a new GMC, he was great, friendly, and helpful. Nice guy and will recommend him to anyone who is looking to buy a car. We had Jason Welsch who sold us a new GMC, he was great, friendly, and helpful. Nice guy and will recommend him to anyone who is looking to buy a car. More
CustomerService needs improvement I called about a maxima to make sure it was still available. The dealer knew I was coming in. We were there over an hour to find out it was on the rac I called about a maxima to make sure it was still available. The dealer knew I was coming in. We were there over an hour to find out it was on the rack and wasn’t done being serviced. The car was listed 6 days before but wasn’t even ready. I was to come back on Monday at 0830. I’m glad I text because it still wasn’t ready. He said late afternoon or wait til next day. I told him that I was going to call another dealer to see if they had something. He didn’t seem to care they were going to miss out on a 10,000 cash sale. If I would ya e found another car at a different place like I wanted I would not have went back. Cody was nice and apologetic. Also they said it was detailed but there was dirt inside and around the gear shift and the Rims were dirty. More
We were very please and impressed by our first at Laura My husband had heard at work how awesome this place was, he called, spoke with John T. let him know exactly what he was looking for and John found it My husband had heard at work how awesome this place was, he called, spoke with John T. let him know exactly what he was looking for and John found it. The following day we drove 3 hours to Laura. Service was great. We didn't have to wait any time to be waited on and John was ready to show my husband the trucks he was interested in. Within a few hours, we were on the road with new truck and happy as could be. More
Great service and friendly people. Dropped my suv off and they had a courtesy rental for me when I arrived. Repairs were completed and I was very satisfied. and friendly people. Dropped my suv off and they had a courtesy rental for me when I arrived. Repairs were completed and I was very satisfied. More
Great service Fast, friendly service. They do not find additional things to charge me for when I take my car in for service. I highly recommend this dealership. Fast, friendly service. They do not find additional things to charge me for when I take my car in for service. I highly recommend this dealership. More
1500 SLT Very smooth transition! Enjoyed my experience with Ross and he 100% explained of the truck prior to driving off the lot. Will definitely be back for m Very smooth transition! Enjoyed my experience with Ross and he 100% explained of the truck prior to driving off the lot. Will definitely be back for my next truck! More
Great Dealership Great customer serive and great prices!! We drove 7 1/2 hours for the prices and woukd drive it again. They were a real pleasure to work with. Great customer serive and great prices!! We drove 7 1/2 hours for the prices and woukd drive it again. They were a real pleasure to work with. More
Jonathan Hegger provided excellent and professional service This dealership is amazing! We were very happy with our salesman, Jonathan Hegger. . From my first contact with Jonathan regarding the purchase of a This dealership is amazing! We were very happy with our salesman, Jonathan Hegger. . From my first contact with Jonathan regarding the purchase of a new truck to the final process, everything including their online pricing was as expected. we will definitely be back! More