Laura Buick GMC

Truck Purchase Cody O'Neal was my salesman, and he was great!!! Got me the exact truck I wanted!!! Phil was the shuttle drive and he was kind enough to take me to g Cody O'Neal was my salesman, and he was great!!! Got me the exact truck I wanted!!! Phil was the shuttle drive and he was kind enough to take me to get lunch between the airport and the dealership. We will be buying our next truck there!!!! More

New GMC 1500 purchase A friend of my recommended that I contact Kerry Carnes as I was looking to purchase a new GMC truck. Kerry was excellent to work with and we were abl A friend of my recommended that I contact Kerry Carnes as I was looking to purchase a new GMC truck. Kerry was excellent to work with and we were able to work out all the details over the phone and email with my trade in and final cost. Due to my work schedule and a 4 hour driving distance to your dealership, Kerry actually came into work on his day off to meet with me. I greatly appreciate all his help and couldn't be more happy with my new truck! More

Very satisfied I had a great experience working with Doug at Laura Buick in Collinsville. I purchased a 2011 Jeep Compass. Doug kept me updated throughout the entire I had a great experience working with Doug at Laura Buick in Collinsville. I purchased a 2011 Jeep Compass. Doug kept me updated throughout the entire process, they listened and worked with me on all of my needs and requests and went above and beyond on repairs on the vehicle before I made the purchase. Highly recommended! More

Satisfied as Always Customer Service is great along with great service on my GMC Terrain. Always get my oil and tire rotation done with them. Will be back in 5000 miles. Customer Service is great along with great service on my GMC Terrain. Always get my oil and tire rotation done with them. Will be back in 5000 miles. More

Oil change and vehicle recall check. We received friendly, quick, and efficient service; very pleased with follow-up after initial purchase in March. Service department was very helpful We received friendly, quick, and efficient service; very pleased with follow-up after initial purchase in March. Service department was very helpful in setting up services needed. More

Awesome Dealership Awesome dealership with an outstanding staff! You will not beat their prices in the southern U.S. I tried to beat their prices from FL to AR, and no Awesome dealership with an outstanding staff! You will not beat their prices in the southern U.S. I tried to beat their prices from FL to AR, and no dealer could touch them. I highly recommend taking a trip to Laura. More

Worth the drive! We love our new truck! Fast and efficient sales and service. They fixed a scrape in the paint that we found before we left too. We love our new truck! Fast and efficient sales and service. They fixed a scrape in the paint that we found before we left too. More

Great Sales Rep Customer Service I want to give 5 stars, but since this is a OVERALL RATING, I have to deduct one star for the interaction I had with David ??? in financing...I will I want to give 5 stars, but since this is a OVERALL RATING, I have to deduct one star for the interaction I had with David ??? in financing...I will leave it at that. The 4 Stars goes all to Doug Johannes. Once I decided on a vehicle, Doug was very hands on and kept me informed about every and anything there was for me to know or do before arriving to the dealership. When I had some questions about financing that I just couldn't get from the financing guy, I voiced my concerns to Doug and he didn't waste any time contacting me to get a clear understanding and assured me he would get the answers I needed. Doug came through as promised and put my mind at ease. To me, he went above and beyond to keep me satisfied about this purchase. I would recommend Doug to any and everyone looking to purchase a new or use Buick/GMC....but stay away from David in financing. More

Warranty work Everything was superb except for the fact that i have had the same problem happen twice in 1 month. Came in June as me rear view mirror had fallen of Everything was superb except for the fact that i have had the same problem happen twice in 1 month. Came in June as me rear view mirror had fallen of the window. Now in July had to come back as rear view mirror fell off a second time. More

A pleasant buying experience. Thank you! Our salesman, Jim Lombardo, could not have been easier to deal with. We always dread going in to buy any vehicle with the typical pushy, stand over yo Our salesman, Jim Lombardo, could not have been easier to deal with. We always dread going in to buy any vehicle with the typical pushy, stand over you, know it all sales people we have encountered in the past. But, this was the complete opposite. Even though we knew almost exactly what we were looking for, we wanted to visit a dealership that had models to actually took and feel. Maybe that is old timing it, but that's what we wanted. Jim showed us several models, took the time to compare options and discuss differences. We were shopping both GMC Canyons and Chevrolet Colorados. After reviewing pricing and options on both, the Canyon was a much better vehicle and value. Now that we have possession, we hope all the service and any issue we many encounter will be as smooth as the sales end goes. Thank you Jim and thank you Laura for making this event as easy as it was. Jim & Shawn Gallo More