
Laura Buick GMC
Collinsville, IL
Filter Reviews by Keyword
By Type
Showing 2,650 reviews
Great prices, long wait Lots of inventory at great prices, however the wait to be helped while purchasing was a little long. There aren’t enough employees to handle all of t Lots of inventory at great prices, however the wait to be helped while purchasing was a little long. There aren’t enough employees to handle all of the customers. Be prepared to be at the dealership for at least 4 hours on a Saturday. More
Belt noise solution Dealership personnel are friendly and knowledgeable. The waiting area is clean & comfortable. I have purchased 3 cars from this dealership in the pas Dealership personnel are friendly and knowledgeable. The waiting area is clean & comfortable. I have purchased 3 cars from this dealership in the past 20 years & have been very pleased with them. More
Great Staff, great selection of vehicles. The staff is top notch. The selection of vehicles is overwhelming. If you can't find a vehicle at Laura, you aren't really shopping you're kicking tir The staff is top notch. The selection of vehicles is overwhelming. If you can't find a vehicle at Laura, you aren't really shopping you're kicking tires. Great experience! More
New Acadia It’s our third purchase from this dealer and Jason. . Always the friendliest salesman and prompt service would probably never buy from anyone but Lau It’s our third purchase from this dealer and Jason. . Always the friendliest salesman and prompt service would probably never buy from anyone but Laura again . The selection and trade allowance was better than expected. Everything was explained clearly and all questions answered More
Piece of Cake Very easy process with Jim Lombardo. He was very helpful and thorough. Spent extra time showing me the inner workings of the car. Very, very helpful Very easy process with Jim Lombardo. He was very helpful and thorough. Spent extra time showing me the inner workings of the car. Very, very helpful in locating the vehicle that I wanted. More
Awesome experience! Even as busy as this dealership is the salesforce is very attentive and quick on their feet to make sure you’re in and out as quick as possible. Even as busy as this dealership is the salesforce is very attentive and quick on their feet to make sure you’re in and out as quick as possible. More
Totally Satisfied Every employee I dealt with was very knowledgeable and friendly. The service department is the best one I've ever experienced. David Day was awesome t Every employee I dealt with was very knowledgeable and friendly. The service department is the best one I've ever experienced. David Day was awesome to work with. More
pleasant and friendly and fast everyone was friendly helpful and not pushy to buy more than you could afford did nt hassle you to take warranty they explained everything to me everyone was friendly helpful and not pushy to buy more than you could afford did nt hassle you to take warranty they explained everything to me about my vehicle and made sure i knew how to work everything before i left More
New car Jason Welsch was a fantastic salesperson. He was very accommodating and answered all my questions quickly. Laura had tons of cars to choose from and t Jason Welsch was a fantastic salesperson. He was very accommodating and answered all my questions quickly. Laura had tons of cars to choose from and the buying process was very smooth. More
OUTSTANDING I cant stop telling everyone what an awesome deal I got !!!! Totally smooth start to finish , Danny Griffiths had them pick me up at the airport , go I cant stop telling everyone what an awesome deal I got !!!! Totally smooth start to finish , Danny Griffiths had them pick me up at the airport , got me over to Colton's had a steak while I waited for the finance guy to be available . Finance guy was great too , very knowledgeable , explained all details , answered all questions thoroughly Incredible truck buying experience , I will buy nowhere else. More