
Laura Buick GMC
Collinsville, IL
Filter Reviews by Keyword
By Type
Showing 2,650 reviews
Price No dealer in my area would match the price of this truck. Ended up saving over $6000.00. Traveled 300 miles and worth the effort. No dealer in my area would match the price of this truck. Ended up saving over $6000.00. Traveled 300 miles and worth the effort. More
quick, easy, no nonsense, super friendly staff Laura Buick is the place to buy a car. This is the best dealership I have ever been to. The staff is friendly and also straight to the point. Our s Laura Buick is the place to buy a car. This is the best dealership I have ever been to. The staff is friendly and also straight to the point. Our salesman was Pete Brunswick. He was very knowledgable about the vehicle we bought and answered all of our questions. There is no silly nonsense at Laura that you have to deal with like at other dealerships. The below KBB price brought us out there and we were just blown away with how smoothly the whole process went. I have told everyone I can about the awesome experience we had there. I will never buy a car anywhere else. More
Fast and friendly Buying my car last Saturday was the fastest easiest car buy experience I've ever encountered. From the time I touched the sales floor door , signed pa Buying my car last Saturday was the fastest easiest car buy experience I've ever encountered. From the time I touched the sales floor door , signed paper work , test drove my car and finished the paper work I was out the door in 40 minutes. The show room was very bright ,clean and everyone was very friendly. I would definitely buy there again. More
No problems. Good experience. Service Advisor, David, and mechanic, Chris, were very knowledgeable and helpful. Repairs were done correctly. Great experience. My 2006 GMC Envoy ha Service Advisor, David, and mechanic, Chris, were very knowledgeable and helpful. Repairs were done correctly. Great experience. My 2006 GMC Envoy has 223,000 miles and Laura has done almost all the repairs on it. With Chris's help it still runs great. More
excellent and friendly The dealership was very nice. Everyone we saw greeted us and was very friendly. My salesman was very knowledgeable and helpful. The service was gre The dealership was very nice. Everyone we saw greeted us and was very friendly. My salesman was very knowledgeable and helpful. The service was great. More
Friendly staff and no hassle I heard about Laura Buick/GMC from a friend and decided to view the inventory and prices. Both were very impressive, so I picked out my vehicle and a I heard about Laura Buick/GMC from a friend and decided to view the inventory and prices. Both were very impressive, so I picked out my vehicle and a few phone calls and a plane flight later I was behind the wheel. My salesman was Mike Miller and he was extremely helpful and friendly! The whole experience was pleasant; from the escort that Phil provided from the airport, to the financing ease with Thad, to the squeaky clean truck that Mike went through with me, and then heading home with a full tank of fuel! I will definitely recommend Laura to others. More
Great Deal, Quick and Easy Found the truck i wanted, they told me the price (which was $7,000 lower than I was getting at my local GMC,) we made the deal, I picked up the truck. Found the truck i wanted, they told me the price (which was $7,000 lower than I was getting at my local GMC,) we made the deal, I picked up the truck. No stress. Plus, the field of trucks in back is one of the wonders of the world to see. More
Service Acknowledged me the second I walked in and within 5 minutes they completed my paperwork snd I sat down and waited. It only took 45 minutes and they sa Acknowledged me the second I walked in and within 5 minutes they completed my paperwork snd I sat down and waited. It only took 45 minutes and they said at least an hour and 15 min. Fast and friendly service! More
Terrible experience I originally put my 6 month old Acadia in the shop for the sunroof not working. Was told they had to order the part so I scheduled an appointment. B I originally put my 6 month old Acadia in the shop for the sunroof not working. Was told they had to order the part so I scheduled an appointment. Brought my vehicle in and was told a couple hours. I was given a Yukon. The next day was told they were going to have to order another part but was asked to bring the Yukon back that day. So made another trip to switch loaner cars-which I live 30 minutes away. I was given a truck that I couldn’t fit my family in and then told I would have to keep that truck for the weekend. 6 days after a scheduled appointment I received my car back. Very frustrated with the experiences More
new sierra Drew Butler, was great to work with. Very nice and clean facility. Well Organized from getting picked up at the airport to getting all the final paper Drew Butler, was great to work with. Very nice and clean facility. Well Organized from getting picked up at the airport to getting all the final paperwork done. More