
Laura Buick GMC
Collinsville, IL
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Friendly staff and no hassle I heard about Laura Buick/GMC from a friend and decided to view the inventory and prices. Both were very impressive, so I picked out my vehicle and a I heard about Laura Buick/GMC from a friend and decided to view the inventory and prices. Both were very impressive, so I picked out my vehicle and a few phone calls and a plane flight later I was behind the wheel. My salesman was Mike Miller and he was extremely helpful and friendly! The whole experience was pleasant; from the escort that Phil provided from the airport, to the financing ease with Thad, to the squeaky clean truck that Mike went through with me, and then heading home with a full tank of fuel! I will definitely recommend Laura to others. More
Great Deal, Quick and Easy Found the truck i wanted, they told me the price (which was $7,000 lower than I was getting at my local GMC,) we made the deal, I picked up the truck. Found the truck i wanted, they told me the price (which was $7,000 lower than I was getting at my local GMC,) we made the deal, I picked up the truck. No stress. Plus, the field of trucks in back is one of the wonders of the world to see. More
Service Acknowledged me the second I walked in and within 5 minutes they completed my paperwork snd I sat down and waited. It only took 45 minutes and they sa Acknowledged me the second I walked in and within 5 minutes they completed my paperwork snd I sat down and waited. It only took 45 minutes and they said at least an hour and 15 min. Fast and friendly service! More
Terrible experience I originally put my 6 month old Acadia in the shop for the sunroof not working. Was told they had to order the part so I scheduled an appointment. B I originally put my 6 month old Acadia in the shop for the sunroof not working. Was told they had to order the part so I scheduled an appointment. Brought my vehicle in and was told a couple hours. I was given a Yukon. The next day was told they were going to have to order another part but was asked to bring the Yukon back that day. So made another trip to switch loaner cars-which I live 30 minutes away. I was given a truck that I couldn’t fit my family in and then told I would have to keep that truck for the weekend. 6 days after a scheduled appointment I received my car back. Very frustrated with the experiences More
new sierra Drew Butler, was great to work with. Very nice and clean facility. Well Organized from getting picked up at the airport to getting all the final paper Drew Butler, was great to work with. Very nice and clean facility. Well Organized from getting picked up at the airport to getting all the final paperwork done. More
Mazda deal I thought that the salesman Andrew was very honest and nice to me and my mom. Gave us good options and knew what he was talking about when it came to I thought that the salesman Andrew was very honest and nice to me and my mom. Gave us good options and knew what he was talking about when it came to the cars. More
Great Experience It is always a pleasure to see Scott Sipole and David Day whenever my car is being serviced at Laura Buick. Being a woman, these two gentleman always It is always a pleasure to see Scott Sipole and David Day whenever my car is being serviced at Laura Buick. Being a woman, these two gentleman always take time to explain the different issues that I might be experiencing with my car and recommendations they think would be best for my car. I really appreciate them both personally and professionally. More
Awesome car buying experience I needed to replace my vehicle fairly quick. My salesman drew did a fantastic job helping me out. I had somewhere to be that day and he got me in and I needed to replace my vehicle fairly quick. My salesman drew did a fantastic job helping me out. I had somewhere to be that day and he got me in and out without issues. Everything went perfect. Id recommend Laura Buick Gmc to anybody period whether they need a car or truck. More
Amazing experience My car was clean and fixed within a few hours! Would absolutely return for future service and vehicles. The employees were friendly and caring ready t My car was clean and fixed within a few hours! Would absolutely return for future service and vehicles. The employees were friendly and caring ready to help. More
Perfect When I walked in they were clearly busy but I was treated like I was the only person there. My comfort and my satisfaction was clearly number one on e When I walked in they were clearly busy but I was treated like I was the only person there. My comfort and my satisfaction was clearly number one on everyone's mind. The truck was in perfect condition and I left an extremely happy man. I will tell everyone about my awesome experience. More