
Laura Buick GMC
Collinsville, IL
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Great Experience The staff at Laura Buick is very organized, friendly and helpful. I was not pressured into a sale and they were very thorough in making sure I got e The staff at Laura Buick is very organized, friendly and helpful. I was not pressured into a sale and they were very thorough in making sure I got exactly what I wanted in a timely manner. They will certainly have my business in the future. More
everyone is friendly and helpful Your dealership is very busy and my husband and i waited to talk to our salesman, while there were salesmen who were helping no one. Your dealership is very busy and my husband and i waited to talk to our salesman, while there were salesmen who were helping no one. More
Satisfied! This is our second purchase for Laura Buick GMC. We are very happy with our purchase and the staff at Laura Buick did a great job answering questions This is our second purchase for Laura Buick GMC. We are very happy with our purchase and the staff at Laura Buick did a great job answering questions and making the process go smooth. More
Best car buying experience Best sales, service and price around. Steve made the car buying experience easy and fun. Laura Buick has a knowledgeable sales team, personable and ea Best sales, service and price around. Steve made the car buying experience easy and fun. Laura Buick has a knowledgeable sales team, personable and easy to work with. More
STILL NOT FIXED! I have had this truck in twice for a leaking rear window, still not fixed being told this is best it gets. It is at GMC maxium performance. You can I have had this truck in twice for a leaking rear window, still not fixed being told this is best it gets. It is at GMC maxium performance. You can spray window with garden hose and it lets water in on rear seat, as well as going through the car wash. 1 STAR RATING FOR SERVICE! I only rated the service at 5 star because if you give it a poor rating it never makes the review site. I would give the service a 1 star rating, and sales a 5 star. Sales department great, service department has not impressed as of yet. More
Awesome I think the service department is very accommodating as well as friendly. Awesome team of folks. The team is willing to step in and help one another I think the service department is very accommodating as well as friendly. Awesome team of folks. The team is willing to step in and help one another More
Great job by my salesman Andrew! Great job and hassle free! Andrew went out of his way to help me. All the staff was pleasant and helpful. The price was as posted on the Internet. No Great job and hassle free! Andrew went out of his way to help me. All the staff was pleasant and helpful. The price was as posted on the Internet. No hidden costs or fees. Thanks for everything! More
great to work with I got into the vehicle I wanted for the price I wanted and everyone is so friendly and helpful!!! highly recommend going here!! you won't be disappoin I got into the vehicle I wanted for the price I wanted and everyone is so friendly and helpful!!! highly recommend going here!! you won't be disappointed!! More
Excellent service. I was told what the problem was and they fixed it. Even took me back to show me on the dash screen what to do if it comes up I was told what the problem was and they fixed it. Even took me back to show me on the dash screen what to do if it comes up More
Return customer We had the front brake pads replaced, an oil change done and a power steering recall repaired all at the same time. It overlapped 2 days but only bec We had the front brake pads replaced, an oil change done and a power steering recall repaired all at the same time. It overlapped 2 days but only because our appt was 1 pm on the first day. They gave us a loaner car during the process. We are very pleased with the work performed and the power steering issue seems to be resolved. Laura Buick service dept is always very professional, efficient, and customer-oriented and they do very high quality and consistent work. Bravo! More