
Laura Buick GMC
Collinsville, IL
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STILL NOT FIXED! I have had this truck in twice for a leaking rear window, still not fixed being told this is best it gets. It is at GMC maxium performance. You can I have had this truck in twice for a leaking rear window, still not fixed being told this is best it gets. It is at GMC maxium performance. You can spray window with garden hose and it lets water in on rear seat, as well as going through the car wash. 1 STAR RATING FOR SERVICE! I only rated the service at 5 star because if you give it a poor rating it never makes the review site. I would give the service a 1 star rating, and sales a 5 star. Sales department great, service department has not impressed as of yet. More
Awesome I think the service department is very accommodating as well as friendly. Awesome team of folks. The team is willing to step in and help one another I think the service department is very accommodating as well as friendly. Awesome team of folks. The team is willing to step in and help one another More
Great job by my salesman Andrew! Great job and hassle free! Andrew went out of his way to help me. All the staff was pleasant and helpful. The price was as posted on the Internet. No Great job and hassle free! Andrew went out of his way to help me. All the staff was pleasant and helpful. The price was as posted on the Internet. No hidden costs or fees. Thanks for everything! More
great to work with I got into the vehicle I wanted for the price I wanted and everyone is so friendly and helpful!!! highly recommend going here!! you won't be disappoin I got into the vehicle I wanted for the price I wanted and everyone is so friendly and helpful!!! highly recommend going here!! you won't be disappointed!! More
Excellent service. I was told what the problem was and they fixed it. Even took me back to show me on the dash screen what to do if it comes up I was told what the problem was and they fixed it. Even took me back to show me on the dash screen what to do if it comes up More
Return customer We had the front brake pads replaced, an oil change done and a power steering recall repaired all at the same time. It overlapped 2 days but only bec We had the front brake pads replaced, an oil change done and a power steering recall repaired all at the same time. It overlapped 2 days but only because our appt was 1 pm on the first day. They gave us a loaner car during the process. We are very pleased with the work performed and the power steering issue seems to be resolved. Laura Buick service dept is always very professional, efficient, and customer-oriented and they do very high quality and consistent work. Bravo! More
Great service and unbeatable price I drove 2.5 hours because the deals here were unbeatable, the service ended up being great as well! I would highly recommend if you are in the market I drove 2.5 hours because the deals here were unbeatable, the service ended up being great as well! I would highly recommend if you are in the market for a new vehicle! More
Oil change I always have a good experience at Laura Buick. The personnel are all awesome and professional. This is the only place that I will take my truck for I always have a good experience at Laura Buick. The personnel are all awesome and professional. This is the only place that I will take my truck for service. More
Maintenance and Front End Issue Trust Laura Buick with our vehicles, always! Great service! Car had to be kept for several days and we were given a loaner car. Service Dept has alway Trust Laura Buick with our vehicles, always! Great service! Car had to be kept for several days and we were given a loaner car. Service Dept has always been top notch. We've bought several cars from them over the years. More
Really Good!!! Mead was a great sales person from the first time I called to when I left the dealer with my truck. Phil was a great person to talk to on the way to t Mead was a great sales person from the first time I called to when I left the dealer with my truck. Phil was a great person to talk to on the way to the dealership from the airport. More