
Laura Buick GMC
Collinsville, IL
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2017 Pre Owned Purchase I was able to negotiate a good price on a 2017 GMC Sierra. Sales consultant Jason Doore was great. The only concern was picking up on weekend and clea I was able to negotiate a good price on a 2017 GMC Sierra. Sales consultant Jason Doore was great. The only concern was picking up on weekend and clean up of truck was lacking a little. They took care of it to my satisfaction. More
New customer I’m new to this dealership but the experience I have had so far was outstanding. I look forward to dealing with this family oriented business. I’m new to this dealership but the experience I have had so far was outstanding. I look forward to dealing with this family oriented business. More
Mead was a great salesman Every thing went smooth, thought I knew what I wanted till I drove it and Mead helped me find the truck that I really liked Every thing went smooth, thought I knew what I wanted till I drove it and Mead helped me find the truck that I really liked More
Awesome Jonathan Hegger was awesome! He was very professional and had a commonsense approach to sales. He knows how to talk to people so that you understand Jonathan Hegger was awesome! He was very professional and had a commonsense approach to sales. He knows how to talk to people so that you understand the dealership, the sale, the process, and ultimately how to operate the vehicle. No pressure! Great price! More
A quality dealership. Service on my 2017 Acadia was on time .For a large dealer , Laura seems to be very efficient. Service advisers are courteous and know their vehicle Service on my 2017 Acadia was on time .For a large dealer , Laura seems to be very efficient. Service advisers are courteous and know their vehicles. I feel confident that my vehicle will get the proper care. More
Gmc Buy Everything was fine. The only thing I didn’t like was finance wasn’t discussed with you, rates, payments etc. They have you signing papers and then te Everything was fine. The only thing I didn’t like was finance wasn’t discussed with you, rates, payments etc. They have you signing papers and then tell you what rates and payments are. That needs to be upfront. Also, we are still waiting for our 2nd key/fob to arrive. More
Excellent Justin was helpful all through the process making the purchase a great experience. I traveled about 250 miles away flew into St Louis and dealership p Justin was helpful all through the process making the purchase a great experience. I traveled about 250 miles away flew into St Louis and dealership picked me up. My truck was cleaned and ready to go when I arrived at the dealership. More
This dealership is amazing. This was my first time buying a car, and every one we worked with at Laura Buick GMC made the process beyond enjoyable. Kerry Carnes worked with me fo This was my first time buying a car, and every one we worked with at Laura Buick GMC made the process beyond enjoyable. Kerry Carnes worked with me for about a week, calling me multiple times to make sure I had any and everything done prior to coming into the dealership to buy a new Yukon, he answered my many many questions and was extremely patient with me throughout the entire buying process. Since I am very new to this, he walked me through the process and was honest and upfront about everything. I am extremely thankful that tI was able to work with such an amazing car salesman. The Financial Manager, Gary Gobolic was also phenomenal. He too was extremely patient and explained everything to me step by step. If I, or any of my friends, are in the market for a Buick or GMC, I will only return to this dealership. What a great experience. More
Customer Service! Never pressured, was straight forward from the beginning to the end. Joe kept my needs and goals up front at all times. Personally walked the lot with Never pressured, was straight forward from the beginning to the end. Joe kept my needs and goals up front at all times. Personally walked the lot with me to find exactly what i wanted, not something i didn't need. No surprises. Best experience I've had and I will be back for my next upgrade. More
Quick and excellent experience. Great value of a vehicle without the hassle of pressure of making a purchase. I would totally recommend to friends and family. Top notch dealership!!! Great value of a vehicle without the hassle of pressure of making a purchase. I would totally recommend to friends and family. Top notch dealership!!! More