
Laura Buick GMC
Collinsville, IL
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A quality dealership. Service on my 2017 Acadia was on time .For a large dealer , Laura seems to be very efficient. Service advisers are courteous and know their vehicle Service on my 2017 Acadia was on time .For a large dealer , Laura seems to be very efficient. Service advisers are courteous and know their vehicles. I feel confident that my vehicle will get the proper care. More
Gmc Buy Everything was fine. The only thing I didn’t like was finance wasn’t discussed with you, rates, payments etc. They have you signing papers and then te Everything was fine. The only thing I didn’t like was finance wasn’t discussed with you, rates, payments etc. They have you signing papers and then tell you what rates and payments are. That needs to be upfront. Also, we are still waiting for our 2nd key/fob to arrive. More
Excellent Justin was helpful all through the process making the purchase a great experience. I traveled about 250 miles away flew into St Louis and dealership p Justin was helpful all through the process making the purchase a great experience. I traveled about 250 miles away flew into St Louis and dealership picked me up. My truck was cleaned and ready to go when I arrived at the dealership. More
This dealership is amazing. This was my first time buying a car, and every one we worked with at Laura Buick GMC made the process beyond enjoyable. Kerry Carnes worked with me fo This was my first time buying a car, and every one we worked with at Laura Buick GMC made the process beyond enjoyable. Kerry Carnes worked with me for about a week, calling me multiple times to make sure I had any and everything done prior to coming into the dealership to buy a new Yukon, he answered my many many questions and was extremely patient with me throughout the entire buying process. Since I am very new to this, he walked me through the process and was honest and upfront about everything. I am extremely thankful that tI was able to work with such an amazing car salesman. The Financial Manager, Gary Gobolic was also phenomenal. He too was extremely patient and explained everything to me step by step. If I, or any of my friends, are in the market for a Buick or GMC, I will only return to this dealership. What a great experience. More
Customer Service! Never pressured, was straight forward from the beginning to the end. Joe kept my needs and goals up front at all times. Personally walked the lot with Never pressured, was straight forward from the beginning to the end. Joe kept my needs and goals up front at all times. Personally walked the lot with me to find exactly what i wanted, not something i didn't need. No surprises. Best experience I've had and I will be back for my next upgrade. More
Quick and excellent experience. Great value of a vehicle without the hassle of pressure of making a purchase. I would totally recommend to friends and family. Top notch dealership!!! Great value of a vehicle without the hassle of pressure of making a purchase. I would totally recommend to friends and family. Top notch dealership!!! More
Our Experience of an Efficient Vehicle Dealership Our experience was excellent. Brandon Treat had been recommended to us by a family member who had purchased trucks. He was highly knowledgeable, ans Our experience was excellent. Brandon Treat had been recommended to us by a family member who had purchased trucks. He was highly knowledgeable, answered all questions completely, was friendly and very efficient. Our new car and all paperwork was ready when we arrived. He explained everything in detail, as well as explanations of how to use all options in the car itself before we left. Our overall thoughts are that we will contact Laura Buick/GMC whenever we need new vehicles! More
Average I brought my car in for a very obvious “clicking sound the car made. No one heard it. But heard second day car was there. I brought my car in for a very obvious “clicking sound the car made. No one heard it. But heard second day car was there. More
Car purchase My wife and I appreciated the way in which the negotiations are made. No hassle or back and forth negotiating. Here is the deal. Take it or see My wife and I appreciated the way in which the negotiations are made. No hassle or back and forth negotiating. Here is the deal. Take it or see you later. More
Awesome It was a easy and a great experience! I highly recommend Laura Buick and Pete! He was a great salesman! I will be going back It was a easy and a great experience! I highly recommend Laura Buick and Pete! He was a great salesman! I will be going back More