
Laura Buick GMC
Collinsville, IL
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Very pleasant and professional The sales associate I got paired with ( Erik Mylenbusch ) was very helpful in finding the right vehicle for me. He was very informed on the GMC sierra The sales associate I got paired with ( Erik Mylenbusch ) was very helpful in finding the right vehicle for me. He was very informed on the GMC sierras and answered every question I had ,he even stayed with me thru the whole process even though I insisted he go and sell another vehicle. More
Great location to buy a new vehicle! Big selection of vehicles to choose from and John was great to work with. Would definitely go back to purchase another car and would recommend to othe Big selection of vehicles to choose from and John was great to work with. Would definitely go back to purchase another car and would recommend to others. More
Friendly service with a smile. They have just what you want at the price you need! Andrew Quinones was very helpful. We would recommend this dealership. I love my new GMC truck! They have just what you want at the price you need! Andrew Quinones was very helpful. We would recommend this dealership. I love my new GMC truck! More
Unbeatable Starting with the ride from the airport through driving it off the lot, the best service and price found PERIOD! We will be back again. Starting with the ride from the airport through driving it off the lot, the best service and price found PERIOD! We will be back again. More
Great price, smooth process. If your looking for large selection and great price, Laura can't be beat. Bring your patience as their sales floor is constantly packed. It was wor If your looking for large selection and great price, Laura can't be beat. Bring your patience as their sales floor is constantly packed. It was worth waiting for my new truck. More
Trouble with intellilink The service department did a very good job on correcting the flaw that we had in our intellilink system. It was done so quickly and professionally, a The service department did a very good job on correcting the flaw that we had in our intellilink system. It was done so quickly and professionally, all systems are go. They took the time to explain to us what the problem was and showed us how to remedy our situation. They were very knowledgeable. More
One of a kind experience Things got off to a rocky start when my internet request went unanswered on a Friday. The next Monday, I called and spoke to Ross who did not seem int Things got off to a rocky start when my internet request went unanswered on a Friday. The next Monday, I called and spoke to Ross who did not seem interested in selling me a vehicle. We spoke again on Tuesday and he was supposed to get back with me. I called him back at the end of the day as I haven't heard back from him. He said that vehicle had been spoken for (had a deposit) for 3 days and asked if there was anything else he could do for me. I could tell from my previous conversations with him that he wasn't interested in selling me a vehicle for some reason. I immediately called back and asked for a salesman as if this was my first time calling and got Mr. Pusa. He was willing to look a little further and confirmed the vehicle was indeed still available. He put me in contact with Mr. Griffiths and the rest went great. I flew from Little Rock on Saturday and was picked up at the airport by Pill. He picked up 7 people that run. All had flown in from other parts of the country to buy a vehicle from Laura GMC. When we arrived, my truck was clean, gassed up, and sitting right out front waiting on me. I met with Danny, signed some paperwork and waited to meet with the finance dept. It was a long wait but based on the traffic they had, it was expected. Once I got in the finance office, it took no time. No surprises, no issues, no problem. Overall, this was a pretty neat experience and was well worth it. I would highly recommend anyone to check with Laura before purchasing elsewhere. More
mislead on price I went in to have oil change and tire rotation (59.99) They informed me that at 20K miles its recommended to have cabin filter (44.99 at dealership 1 I went in to have oil change and tire rotation (59.99) They informed me that at 20K miles its recommended to have cabin filter (44.99 at dealership 17.99 at autozone) and fuel induction service (69.99). I was hesitant about FIS, but wife said go ahead so I did. They now quoted price and the whole bill came out to 250. I was very disappointed with the service and being mislead. This is the second issue I have had with these guys and will start going to VIOC and have oil changed. More
All star service Over all experience was provably the best ever at a dealership.Salesperson Justin Sandbach was very knowledgeable on all my questions. Rated 9.7 out o Over all experience was provably the best ever at a dealership.Salesperson Justin Sandbach was very knowledgeable on all my questions. Rated 9.7 out of 10. Was raining very hard pulled vehicle inside to go over features to my wife. Mr. Kim the financial person explained everything fully no pressure sales. Have told friends and family if looking to purchase a new car go to Laura Buick GMC. More
Great Experience This is my second time buying from Laura GMC. Cody did a great job getting me in and out within an hour. Great folks to deal with. This is my second time buying from Laura GMC. Cody did a great job getting me in and out within an hour. Great folks to deal with. More