Laura Buick GMC

Great experience Everything was exactly like they said. Easy to deal with. I would highly recommend this dealership. Very pleased with my vehicle and the sales team. Everything was exactly like they said. Easy to deal with. I would highly recommend this dealership. Very pleased with my vehicle and the sales team. More

Excellent I was met with a warm and friendly greeting as soon as I walked in the door. They did exactly what I wanted in a timely manner and did an excellent jo I was met with a warm and friendly greeting as soon as I walked in the door. They did exactly what I wanted in a timely manner and did an excellent job. More

Oil change Purchased vehicle from dealership. Scheduled oil change. Asked for loaner vehicle to save time for work. Took 45 minutes to get processed and loaner v Purchased vehicle from dealership. Scheduled oil change. Asked for loaner vehicle to save time for work. Took 45 minutes to get processed and loaner vehicle. When an appointment is made well ahead of time, process needs to be much faster. Most paperwork can be done over the phone before appointment. Should be able to sign and swap keys. More

Better deal than anywhere else I looked around online and spoke to at least two other dealers. All of their starting prices were more than the total price including fees from Laura I looked around online and spoke to at least two other dealers. All of their starting prices were more than the total price including fees from Laura. They don’t haggle so when you ask for the price to drive the truck off the lot you either like it or you don’t. If you do everything happens pretty quick and you’re out on your way. If not then you just have to go somewhere else and the next person will buy it. It was extremely busy but it seemed pretty organized. More

New Sierra 1500 purchase Very straight forward pricing for new truck and negotiation for my trade. Team was friendy and knowledgeable. Was in and out very quickly to complete Very straight forward pricing for new truck and negotiation for my trade. Team was friendy and knowledgeable. Was in and out very quickly to complete my purchase. More

Service department The guys in the service department our outstanding!! They treat you with the upmost respect and never talk to you like your stupid just because your a The guys in the service department our outstanding!! They treat you with the upmost respect and never talk to you like your stupid just because your a women.. Dave helped me last time, great guy very funny. Explained things to me and I was able to joke around with him. I was giving him a hard time about my bill and I think the service manager heard me and he came out giving my daughters a Laura Buick bag (very kind) Kevin is awesome too, always helpful and kinds and loves to joke. James has helped me too( I am hoping that is is name, tall man salt/pepper hair) we laughed so hard about all the napkins in my glove compartment. I am very disappointed that as I was looking at this site I do not see anyone of their names to check for outstanding service. These people are just as important as your sales people.. also I met my son’s boss there Luggy (sp) very nice guy but I don’t see his name on this list either. Those guys also work hard to clean the cars for the customers before they leave.. it is important to recognize everyone in your company. It is a “Teamwork” that makes a company successful.. More

Jonathan Hegger Jonathan was phenomenal to deal with....made the process seamless. I will definitely be buying more cars from him, this is hard to find these days. Th Jonathan was phenomenal to deal with....made the process seamless. I will definitely be buying more cars from him, this is hard to find these days. Thank You More

It was a fantastic experience I went in there for a problem with my suspension on my 2017 Sierra. The problem was diagnosed and I needed a total leaf spring replacement. This can t I went in there for a problem with my suspension on my 2017 Sierra. The problem was diagnosed and I needed a total leaf spring replacement. This can take up to four hours for the work to be done. I was given a loaner vehicle so I could run a few errands and the technician immediately started to work on my truck. He got the work done in two hours. I was very happy and problem was resolved. All of Laura’s staff are top notch and they don’t play games they listen and very respectful. When ever a conversation comes up about buying or servicing a vehicle I tell people go look at Laura. More

Pleasant and professional Salesman Meade Hanna and joe Adams were very informative and professional .. They answered all my questions regarding my trucks special offers and opt Salesman Meade Hanna and joe Adams were very informative and professional .. They answered all my questions regarding my trucks special offers and options I could use to purchase vehicle in many different ways More

Great place Awesome experience, hands down the easiest experience I’ve had buying a vehicle. Show room quality and appeal is above average. I will not buy another Awesome experience, hands down the easiest experience I’ve had buying a vehicle. Show room quality and appeal is above average. I will not buy another vehicle from anywhere else. More