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Laura Buick GMC

Collinsville, IL

4.8
2,644 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,644 reviews

June 22, 2018

happy as xxxx, except no owners manual came with the truck. I am a hands on person but find it hard without a manual or diesel supplement. that's my only complaint ,every thing else was perfect. I am sure you c More

by jackbrummerstedtsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Griffiths, Jason Vice
June 22, 2018

Very Helpful I was in town on business and looking for a car for my wife. I had a very tight schedule and they made everything very easy and convenient. More

by dadof5ladies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Mandernach
June 22, 2018

Satisfied Working with the sales person and making a deal was a good experience. However, what was not good waws the very hard sell by finance on trying to get More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not on list and prefer not to respond further.
June 22, 2018

Fantastic This is the second time that we bought from Laura and we are so happy with them we bought two vehicles this time. The customer service is fantastic. More

by brandy.stb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug JOHANNES, Jason Vice
June 22, 2018

Very courteous and friendly, answered all questions asked Very friendly and helpful. Took time to answer all questions made us feel special and important did not use pressure to make a sale. Would recommend More

by ggpaints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perniciaro, Scott Sipole, Harry Bassett
June 22, 2018

Quick & easy Fast and easy. Cheapest in town. Quick responses. Everything was as i hoped. Painless. Thank you for taking the anxiety out of purchasing a new vehicl More

by fignuts.20211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Mandernach
June 22, 2018

2018 cut off in middle of intersection 2018 GMC Terrain Car shut off in the middle of intersection all dash light came on chec ingine light stayed on. Took it back to dealership. It stayed More

by Jay69
Recommend Dealer
No
Employees Worked With
Kevin, Mary Berger, Harry Bassett
June 22, 2018

Great experience Met upon arrival by mike miller He worked very hard to make sure my wife and I were very happy with our purchase and made suggestion on a Buick envis More

by cstone0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JONATHAN HEGGER, Michael Miller
June 22, 2018

Great service; nice people Comfortable waiting area. Services performed in a timely manner. Service rep listens to my concerns and notes them as well as passes them on to tech. More

by Sassy Shirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie truetzschlrt
June 22, 2018

Horrible Worst dealership ever. I paid everything they asked and they didn’t even bother doing safety and emissions test. On top of that they messed up the odo More

by jonathlars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John TOUCHETTE
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