
Laura Buick GMC
Collinsville, IL
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2018 DENALI PICKUP DANNY GRIFFITHS IS A VERY PROFESSIONAL YET DOWN TO EARTH SALESMAN AND VERY KNOWLEDGEABLE OF HIS PRODUCT.THIS DEALERSHIP IS BLESSED TO HAVE HIM BECAUSE DANNY GRIFFITHS IS A VERY PROFESSIONAL YET DOWN TO EARTH SALESMAN AND VERY KNOWLEDGEABLE OF HIS PRODUCT.THIS DEALERSHIP IS BLESSED TO HAVE HIM BECAUSE HE CARES. I AM A BUSINESS OWNER AND APPRECIATE EMPLYEES SUCH AS DANNY.JASON VICE MADE THE FINANCE PART QUICK AND EASY ALSO. BOTTOM LINE IS TRY TO KEEP THESE GUYS AS PEOPLE LIKE THEM MAKE YOUR BUSINESS PROSPER THANK YOU ROBERT SHELBY More
Why send me a service center review on a new car purchase I’m confused. Never serviced? Left my gps device that saves me insurance $$ that I can’t seem to get back on my trade in. . Purchased new auto and was I’m confused. Never serviced? Left my gps device that saves me insurance $$ that I can’t seem to get back on my trade in. . Purchased new auto and was told we lost the second set of keys and I had to pay to get reimbursed. Weak cost savings tactic. F&I printed paperwork prior to disclosing interest rate and didn’t offer any other options on financing. Emailed salesman for GM contact no response. I personally know 4 other people that purchased from there and no other issues. I recommend all to this dealer due to pricing. Just kind of confused as to be the largest dealer I am confused. I love the price no problem with the trade in value I just want my second set of keys and the gps MOTOsafety device I left in my trade. More
Great Service I needed to go out of state and needed my oil changed right away. The service department was extremely busy that day. However, they worked me in and I needed to go out of state and needed my oil changed right away. The service department was extremely busy that day. However, they worked me in and I was able to get on the road. Thank you Laura Buick GMC for great service! More
Easy purchase process The Laura Buick people make the buying process very easy and would recommend the dealership to others looking for a quick and simple vehicle purchase The Laura Buick people make the buying process very easy and would recommend the dealership to others looking for a quick and simple vehicle purchase More
Horrible, airagent service advisor Horrible visit.Had to go there 3 times and still no fix. The service advisor told me to drive my truck until it got worse so they could find out what Horrible visit.Had to go there 3 times and still no fix. The service advisor told me to drive my truck until it got worse so they could find out what was wrong. Extremely frustrating, got my mud flaps stolen off my truck when my truck was there and I'm still waiting on the check to reimburse me my money. I've contacted them 3 times on that. You will no longer have my business, and I will tell as many people as I can to not visit your service department. More
Top Notch Great dealership and great service department. The loaner vehicles are very nice. They don't give you small economy cars. The smallest vehicle is a Great dealership and great service department. The loaner vehicles are very nice. They don't give you small economy cars. The smallest vehicle is a GMC Terrain. More
My car was spotless & and I cane out to a pig pen. My car looked like it was in a four wheel competition- I even said is this my car? I had to go get it cleaned up. Not what I expected after my good e My car looked like it was in a four wheel competition- I even said is this my car? I had to go get it cleaned up. Not what I expected after my good experience with the salesman. I’ll go to another GMC dealer next time and not drive 45 minutes to walk out to Bigfoot. Thumbs down! More
Awesome experience A great buying experience..loved the haggle free pricing and Kerry was awesome...we live in Indianapolis and the 4 hour drive was worth it.. A great buying experience..loved the haggle free pricing and Kerry was awesome...we live in Indianapolis and the 4 hour drive was worth it.. More
Great Buying Experience Start to finish the buying experience was fantastic. I worked with Justin and he handled everything before I arrived. I had a four hour drive to Lau Start to finish the buying experience was fantastic. I worked with Justin and he handled everything before I arrived. I had a four hour drive to Laura GMC to purchase the vehicle but it was well worth it. The finance process was quick and easy. I would recommend the dealership to anyone looking to buy a new GMC. More
Purchase of a truck Good but they low ball you on trades, I’d recommend not doing any trades with the dealership. Other then that the deal on the truck is one of the best Good but they low ball you on trades, I’d recommend not doing any trades with the dealership. Other then that the deal on the truck is one of the best around More