Laura Buick GMC

Top Notch Great dealership and great service department. The loaner vehicles are very nice. They don't give you small economy cars. The smallest vehicle is a Great dealership and great service department. The loaner vehicles are very nice. They don't give you small economy cars. The smallest vehicle is a GMC Terrain. More

My car was spotless & and I cane out to a pig pen. My car looked like it was in a four wheel competition- I even said is this my car? I had to go get it cleaned up. Not what I expected after my good e My car looked like it was in a four wheel competition- I even said is this my car? I had to go get it cleaned up. Not what I expected after my good experience with the salesman. I’ll go to another GMC dealer next time and not drive 45 minutes to walk out to Bigfoot. Thumbs down! More

Awesome experience A great buying experience..loved the haggle free pricing and Kerry was awesome...we live in Indianapolis and the 4 hour drive was worth it.. A great buying experience..loved the haggle free pricing and Kerry was awesome...we live in Indianapolis and the 4 hour drive was worth it.. More

Great Buying Experience Start to finish the buying experience was fantastic. I worked with Justin and he handled everything before I arrived. I had a four hour drive to Lau Start to finish the buying experience was fantastic. I worked with Justin and he handled everything before I arrived. I had a four hour drive to Laura GMC to purchase the vehicle but it was well worth it. The finance process was quick and easy. I would recommend the dealership to anyone looking to buy a new GMC. More

Purchase of a truck Good but they low ball you on trades, I’d recommend not doing any trades with the dealership. Other then that the deal on the truck is one of the best Good but they low ball you on trades, I’d recommend not doing any trades with the dealership. Other then that the deal on the truck is one of the best around More

2018 GMC Sierra I personally don't like the car buying experience. I am not a sales person and I don't like being 'sold' to. At Laura, I felt like was I was being ' I personally don't like the car buying experience. I am not a sales person and I don't like being 'sold' to. At Laura, I felt like was I was being 'helped' find what I wanted. I'd definitely recommend Laura to other people, already have actually. More

No communication Bought the interior and exterior coating and no one attempted to get hold of me too make appointment. I called 3 times to do it and salesman said woul Bought the interior and exterior coating and no one attempted to get hold of me too make appointment. I called 3 times to do it and salesman said would get back to me and never did had to call supervisor to get it started. Was given a 2018 Denali truck to drive while work was being done. They have you look at the out side and sign off that it's good no dents. No smoking, no hauling or pulling etc. So I get in to leave and itwas filled with the smell of smoke. Had them scratch that off the list before i left. Barely could stand the ride home. Frebreezed the puppy. Then noticed someone did haul with it cause it had dirt covering the inside bed. Someone also ran the crap out of it cause the front end shook. Had my truck 2 days was told it would be done Friday. After work Friday called to see could get hold of the person that I was talk to about it. Left message to call me back and guess what she went home for the day and me not knowing what's going on. Headed over there cause Friday was ending and got the and the truck was not finished. Sales supervisor was not happy with me but he was the that didn't know where the truck even was. I told him it was right out side. Ended up waiting another almost 2 hours (7:50pm) for them to finish it and don't know if Itrust if itwas done right. Don't know if I trust to take it back to get any future service done on it. I'm the customer that bought a very expensive truck from you and you don't want to communicate to me. Failure! More

Outstanding Service Personnel Technicians and Service Writers are outstanding. All employees I have dealt with are very professional, friendly, courteous, attentive to a customer's Technicians and Service Writers are outstanding. All employees I have dealt with are very professional, friendly, courteous, attentive to a customer's needs and desires. The employees who meet you in the hallways always smile and speak to you. I would recommend any one who needs service to go to Laura Buick for service. More

Service Appointment We had an oil change appointment- they are always timely! While doing their inspection they recommended we Have a couple items taken care of. It was g We had an oil change appointment- they are always timely! While doing their inspection they recommended we Have a couple items taken care of. It was going to take a bit so they gave us a new curtesy vehicle. We appreciate that! Also, Kevin in service is great. He explains everything so well! Staff is exceptional! More

Well done I traveled from 3 hours away to buy my vehicle. Dave and I stayed in contact leading up to my trip and when I arrived Dave got my wife and I everythin I traveled from 3 hours away to buy my vehicle. Dave and I stayed in contact leading up to my trip and when I arrived Dave got my wife and I everything I had asked for. We test drove a few trucks and was out the door in an acceptable amount of time. Cory in finance was very helpful and polite also.. Thanks guys !!!! More