
Laura Buick GMC
Collinsville, IL
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Oil change & Fuel System Cleaning My wife told service that we would be traveling to the west into the mountains. They suggested a fuel system cleaning. The Terrain felt it was getting My wife told service that we would be traveling to the west into the mountains. They suggested a fuel system cleaning. The Terrain felt it was getting a little sluggish in the passing mode, when we went to Florida last month. Hopefully this will help on our 2700 mile trip in two weeks. More
Oil Change, Tire Rotation, & Front Brakes My vehicle was accepted at the scheduled appointment time. The work was performed as requested. Service let me know the status of my brakes and an es My vehicle was accepted at the scheduled appointment time. The work was performed as requested. Service let me know the status of my brakes and an estimate on replacing them. Once I agreed, the called me back and let me know my vehicle was ready and the originally requested time. More
Best dealership around!!!! This was actually the second vehicle I have purchased from Laura (and same sales person) and just like the first purchase, the entire transaction was This was actually the second vehicle I have purchased from Laura (and same sales person) and just like the first purchase, the entire transaction was a pleasure. I don’t see how any dealership could conduct itself better than Laura. More
Loaner We had a bedliner put in our new truck. Had it there by 9 am. Waited quite a long while and they gave is a newer truck with all bells & whistles. Th We had a bedliner put in our new truck. Had it there by 9 am. Waited quite a long while and they gave is a newer truck with all bells & whistles. The problem being we spent over $50 in gas driving it home and back. And our truck was empty of gas when we got it back the next day.l Hmmm! Maybe a more economical vehicle would be better for folks who live so far away. More
Awesome experience! Would definitely recommend going here. I had a great salesman, he was one of the best ones I have had. Mr.doore was very nice and helpful. Would definitely recommend going here. I had a great salesman, he was one of the best ones I have had. Mr.doore was very nice and helpful. More
Oil change One negative, I came in with a dealer coupon for a $32 oil change. Service Dept did a tire rotation as well and charged me for it. They could do a bet One negative, I came in with a dealer coupon for a $32 oil change. Service Dept did a tire rotation as well and charged me for it. They could do a better job of listening to the customers request. More
WOW! How to buy a car long distsnce! I could not have accomplished buying a car without the help of Emma Howe and Cole Stein! They listened to my list of must have and found a car that wa I could not have accomplished buying a car without the help of Emma Howe and Cole Stein! They listened to my list of must have and found a car that was perfect. Then Emma made sure that I was connected with a salesman who knew I was coming ghb from out of state and had everything com poll meter before I even got th ere. Cole sent me videos of the inside and outside of the car to make sure that it met my expectations I will not ever buy a car anywhere else. Sincerely, Stacey Ericson More
Happy Buyer I’ve been without a car for two years now. I really needed one but didn’t wanna go in debt for one. The May Yukon Denali sale at Laura Buick GMC chang I’ve been without a car for two years now. I really needed one but didn’t wanna go in debt for one. The May Yukon Denali sale at Laura Buick GMC changed my mind. Great service, great people, and great choice More
Great Company We had a great experience with Laura Buick financing a used truck for us. The sales person, Kerry Carnes, was wonderful. They had us in and out, and m We had a great experience with Laura Buick financing a used truck for us. The sales person, Kerry Carnes, was wonderful. They had us in and out, and made the process as smooth as possible. We will definitely be back for our future needs. More
The way car buying should be. Vehicle purchased through the internet sales department. Advertised price on the internet was the final price negotiated without hidden fees. Price wa Vehicle purchased through the internet sales department. Advertised price on the internet was the final price negotiated without hidden fees. Price was the lowest price of any other dealers, which resulted in myself traveling 400 miles to get the vehicle. More