Laura Buick GMC
Collinsville, IL
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Service Great friendly service as usual. I have always been treated very well by the service office staff. The two that have always waited on me ate Jamie a Great friendly service as usual. I have always been treated very well by the service office staff. The two that have always waited on me ate Jamie and David. They are always very personable and always call me by name. More
Great Service From the beginning of the process until the end, very nice employees and got me a car so I could go back to work and then had my car done in less than From the beginning of the process until the end, very nice employees and got me a car so I could go back to work and then had my car done in less than an hour! More
Customer Service I test drove a Terrain told them what I wanted and got a great deal on my new vehicle. They sat with me to show me all the function my new car has. I test drove a Terrain told them what I wanted and got a great deal on my new vehicle. They sat with me to show me all the function my new car has. Excellent customer service. More
Eric mylenabach was great. Eric was extremely patient we talked 20 times before I drove the 5 hours to pick up my car. We talked features, colors, wheels and grills. models and Eric was extremely patient we talked 20 times before I drove the 5 hours to pick up my car. We talked features, colors, wheels and grills. models and years the pros and cons of literally 5 different cars. When I arrived he had all the cars pulled up and ready for me. I will definitely be sending business his way. It was worth every hour of the drive that day. I have called the dealership with questions and everyone has been extremely helpful. Sooooo happy. Thank you!!!! More
Slt sierra Nice experience. Will recommend working with Kerry to anyone. The timeliness,knowledge , and kindness was second to none. I have purchased many vehicl Nice experience. Will recommend working with Kerry to anyone. The timeliness,knowledge , and kindness was second to none. I have purchased many vehicles over the years. Denalis,Tahoe's,high country's, blazers ect. Kerry and Gary made the experience enjoyable. Thanks to Laura GMC for the unmatched inventory making which really helped me to my make the right decision. More
Attentive The overall experience from entering the building to leaving was impressive. My salesman and finance advisor also displayed professional care. I'm The overall experience from entering the building to leaving was impressive. My salesman and finance advisor also displayed professional care. I'm thankful for my cousins Mr. & Mrs, Steve Cruise for their recommendation to trying your services. Again kudos to Dog & Mr. P. They will definitely sell me my next car! More
Friendly, good to work with Mike was great to deal with. Very professional and knowledgeable with our new vehicle purchase. Had any option in vehicles to look at. The finalizi Mike was great to deal with. Very professional and knowledgeable with our new vehicle purchase. Had any option in vehicles to look at. The finalizing of the paperwork was good as well More
genuinely satisfied My check engine light had came on and calling the service department I was scheduled the same day to bring in my vehicle. I think everything was take My check engine light had came on and calling the service department I was scheduled the same day to bring in my vehicle. I think everything was taken care of in timely manner and the service staff are always genuinely courteous you can be nothing else but satisfied. More
Perfect in every way Johnathan Hagger did a wonderful job showing me the 2 Yukons that I inquired about. He was very helpful explaining the operation of the many features Johnathan Hagger did a wonderful job showing me the 2 Yukons that I inquired about. He was very helpful explaining the operation of the many features and helping me set up the car. He lives close to me and when I had some questions about the my GMC app he offered to come by my house and help me get it working. I recommend Johnathan and Laura GMC to anyone that asked me about my experience. Ron Hart More
Will shop again I had the pleasure of working with Justin Sandbach at Laura Buick Gmc. Very professional and organized despite the high volume of customers. Even with I had the pleasure of working with Justin Sandbach at Laura Buick Gmc. Very professional and organized despite the high volume of customers. Even with the large number of people coming and going, he managed to keep me feeling like I was his only customer. A personal experience like that, teamed with fast financing and great pricing equals repeat customers, including myself. More


