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Laura Buick GMC

Collinsville, IL

4.8
2,645 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,645 reviews

March 28, 2018

Painless! This is my 3rd car I have purchased from Bill Korobey and my 1st time working with Cody O'Neil. They are both very helpful! I put a lot of miles on More

by CARRIEB0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Korobey, Cody ONEIL
March 28, 2018

Replace sop transmitter Took our truck in in the morning, was given a loaner truck while service being done. I wish I would of just waited, because it didn't take long at all More

by farm4fun0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Truetzschler
March 28, 2018

Service dept went above and beyond Scott in the service department was very knowledgeable and courteous. I was pleased to get my car back sooner than expected, repaired, clean and oil More

by Kate C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sipole
March 28, 2018

Great Prices I was looking for a crossover SUV and had only looked at Honda CRV before I came to Laura. When I was given the specifics of buying the GMC Terrain More

by rjchalupny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason WELSCH
March 27, 2018

Great experience buying my first truck! This was by far the easiest car buying experience I have ever had! We actually left with two new cars! Jon Werner was great to work with and I would More

by Jcovell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Werner
March 27, 2018

Oil Change/Brake Fluid Line/New Tires Came in for car maintainence. Was also told we needed new tires. The Service Center staff was very professional and courteous. Explained/showed us wh More

by Pammcakes60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pusa
March 26, 2018

excellent!' For vehicles that's won't pass state inspections Sold a vehicle that' wouldn't pass state inspection and 3 people promised a call back to address this concern. Never got a call. Thanks Laura Buick! More

by Jmm99270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
4 employees including salesmen
Apr 24, 2018 -

Jmm99270 responded

Private Response Jmm99270 responded to this review April 10, 2018 What additional information is needed? Add a Private Response Private Response Laura Buick GMC responded to this review April 02, 2018 Hi Jmm99270, We apologize for your negative experience with us. Would you mind providing more information on your vehicle/purchase/who you worked with so we can investigate this matter? Thanks, Spencer Add a Private Response

March 26, 2018

Great Experience! Great experience from emailing about the initial interest in the car, to scheduling an appointment to come test drive, to signing the papers! Kerry w More

by bess.brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Carnes
March 26, 2018

Was a easy purchase met with pleasant people I. Was met when entering the dealership with polite people and was taking a test drive in no time in the vehicle I was interested in and ended up purc More

by midwestmechanical10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sandbach
March 26, 2018

salesperson My sales guy did a great job helping me make a decision. I did not like having to wait such a long time for the financing end of it. Everything was More

by ayount05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny WEBBER
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