
Laura Buick GMC
Collinsville, IL
Filter Reviews by Keyword
By Type
Showing 2,650 reviews
Oil Change/Brake Fluid Line/New Tires Came in for car maintainence. Was also told we needed new tires. The Service Center staff was very professional and courteous. Explained/showed us wh Came in for car maintainence. Was also told we needed new tires. The Service Center staff was very professional and courteous. Explained/showed us why we needed new tires. Very safety conscious which is GREATLY appreciated. They go the extra mile to make sure you understand what is going on and ASK you before "just doing" anything extra. Had an issue where one of the new tires, had to be replaced, the guys who came to the house were very polite and cordial. More
excellent!' For vehicles that's won't pass state inspections Sold a vehicle that' wouldn't pass state inspection and 3 people promised a call back to address this concern. Never got a call. Thanks Laura Buick! Sold a vehicle that' wouldn't pass state inspection and 3 people promised a call back to address this concern. Never got a call. Thanks Laura Buick! More
Great Experience! Great experience from emailing about the initial interest in the car, to scheduling an appointment to come test drive, to signing the papers! Kerry w Great experience from emailing about the initial interest in the car, to scheduling an appointment to come test drive, to signing the papers! Kerry was very helpful and courteous throughout the entire transaction! I highly recommend him and Laura Buick! More
Was a easy purchase met with pleasant people I. Was met when entering the dealership with polite people and was taking a test drive in no time in the vehicle I was interested in and ended up purc I. Was met when entering the dealership with polite people and was taking a test drive in no time in the vehicle I was interested in and ended up purchasing I was happy with my experience with Laura gmc Salesman even came in on his day off to finish up paperwork More
salesperson My sales guy did a great job helping me make a decision. I did not like having to wait such a long time for the financing end of it. Everything was My sales guy did a great job helping me make a decision. I did not like having to wait such a long time for the financing end of it. Everything was great up until then. But i would still go back. More
Great Everyone was vary friendly and answered every question. It was a great buying experience. Danny Griffiths showed the workings of the car i purchased i Everyone was vary friendly and answered every question. It was a great buying experience. Danny Griffiths showed the workings of the car i purchased inside and out! He really new the product. More
Returning Customer The service department is always helpful and efficient. I get in and get out in a timely manner and the loaner car is definitely a plus. The service department is always helpful and efficient. I get in and get out in a timely manner and the loaner car is definitely a plus. More
Great doing business with Bought a new truck. Had no issues everything went smooth. Steve Rodgers was great. The truck was flawless had them install 5th wheel plate it was all Bought a new truck. Had no issues everything went smooth. Steve Rodgers was great. The truck was flawless had them install 5th wheel plate it was all done when I was ready to leave More
Hands down--stellar and fabulous! Live 1 1/2 hours from Collinsville, attempted closer dealership for service. Bad idea! Worth the drive for excellent service and knew issue with car Live 1 1/2 hours from Collinsville, attempted closer dealership for service. Bad idea! Worth the drive for excellent service and knew issue with car immediately without looking at it (other dealership told us nothing wrong after looking over the car). More
Amazing Experience This place had the friendliest staff around and I am very pleased with my purchase that I won’t shop anywhere else. Justin S. Made my car buying exper This place had the friendliest staff around and I am very pleased with my purchase that I won’t shop anywhere else. Justin S. Made my car buying experience painless. More