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Laura Buick GMC

Collinsville, IL

4.8
2,650 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,650 reviews

March 27, 2018

Oil Change/Brake Fluid Line/New Tires Came in for car maintainence. Was also told we needed new tires. The Service Center staff was very professional and courteous. Explained/showed us wh More

by Pammcakes60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pusa
March 26, 2018

excellent!' For vehicles that's won't pass state inspections Sold a vehicle that' wouldn't pass state inspection and 3 people promised a call back to address this concern. Never got a call. Thanks Laura Buick! More

by Jmm99270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
4 employees including salesmen
Apr 24, 2018 -

Jmm99270 responded

Private Response Jmm99270 responded to this review April 10, 2018 What additional information is needed? Add a Private Response Private Response Laura Buick GMC responded to this review April 02, 2018 Hi Jmm99270, We apologize for your negative experience with us. Would you mind providing more information on your vehicle/purchase/who you worked with so we can investigate this matter? Thanks, Spencer Add a Private Response

March 26, 2018

Great Experience! Great experience from emailing about the initial interest in the car, to scheduling an appointment to come test drive, to signing the papers! Kerry w More

by bess.brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Carnes
March 26, 2018

Was a easy purchase met with pleasant people I. Was met when entering the dealership with polite people and was taking a test drive in no time in the vehicle I was interested in and ended up purc More

by midwestmechanical10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sandbach
March 26, 2018

salesperson My sales guy did a great job helping me make a decision. I did not like having to wait such a long time for the financing end of it. Everything was More

by ayount05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny WEBBER
March 26, 2018

Great Everyone was vary friendly and answered every question. It was a great buying experience. Danny Griffiths showed the workings of the car i purchased i More

by kwetter614 3313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Griffiths
March 26, 2018

Returning Customer The service department is always helpful and efficient. I get in and get out in a timely manner and the loaner car is definitely a plus. More

by KARA_FREY
Recommend Dealer
Yes
Employees Worked With
Stephanie Dooley
March 26, 2018

Great doing business with Bought a new truck. Had no issues everything went smooth. Steve Rodgers was great. The truck was flawless had them install 5th wheel plate it was all More

by rodneyvj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perniciaro, Steve ROGERS
March 26, 2018

Hands down--stellar and fabulous! Live 1 1/2 hours from Collinsville, attempted closer dealership for service. Bad idea! Worth the drive for excellent service and knew issue with car More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadly don't remember name. Wish I did!
March 26, 2018

Amazing Experience This place had the friendliest staff around and I am very pleased with my purchase that I won’t shop anywhere else. Justin S. Made my car buying exper More

by Krystal101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sandbach
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