Laura Buick GMC

Awesome! Best prices, great service, outstanding sales associates! We have already told our family and friends not to buy anything until they check with Laur Best prices, great service, outstanding sales associates! We have already told our family and friends not to buy anything until they check with Laura first! Very satisfied customer! More

Top Notch Service Mike had the vehicle my daughter had chosen from the website ready to go when we arrived at the dealership. This was such a nice change from other de Mike had the vehicle my daughter had chosen from the website ready to go when we arrived at the dealership. This was such a nice change from other dealerships we had attempted to work with in the past. Mike worked to make sure our Marine's needs were met as far as a vehicle went, and he got us in and out so we could make the 2 1/2 hour trek back to Indiana. We loved the professionalism and courteous service. We will definitely be back when it comes time to purchase our next vehicle! Thank you Mike and Laura Buick GMC! More

Best 3 hour commute ever I live in Streator, Illinois, which is 3 hours north of Collinsville. I learned about the dealership from a co worker that boasted about the extremely I live in Streator, Illinois, which is 3 hours north of Collinsville. I learned about the dealership from a co worker that boasted about the extremely competitive pricing at Laura GMC. After visiting the website, I quickly made an appointment to test drive my new Sierra. A few minutes into the test drive, I knew I was going to drive the truck home. Very professional establishment and our salesman, Jon Wernar, was amazing! More

Friendly. Ready with car The price quoted. Was what we pai The car was ready when we got there. The price was what was quoted. Very friendly personnel Was worth the trip from Plano Il. Thanks The car was ready when we got there. The price was what was quoted. Very friendly personnel Was worth the trip from Plano Il. Thanks More

Above and Beyond ! Our Sales person ( Steve Hobbs ) went above and beyond helping us found the right vehicle. We appreciate everything he has done for us . Steve Hobb Our Sales person ( Steve Hobbs ) went above and beyond helping us found the right vehicle. We appreciate everything he has done for us . Steve Hobbs is #1. I've spoke to another family member who's interested in buying a new vehicle , I already Recommend ..............Steve Hobbs More

Trade for new truck No haggle dealer. No run around about price, or back and forth on negotiations. I knew what the deal was when I got there and just had to wait for pap No haggle dealer. No run around about price, or back and forth on negotiations. I knew what the deal was when I got there and just had to wait for paper work, and signing. More

I Found my Dream Car Here This is a REALLY busy place so if you go on a Saturday like I did then I think your experience might be different than if you went on a slower day (if This is a REALLY busy place so if you go on a Saturday like I did then I think your experience might be different than if you went on a slower day (if they have any). I did find the car of my dreams here. I had been watching the price of it for almost 2 months then finally went in and I know the price they were asking was a good fair price. I was not pressured at all and no haggling. I didnt look at any other car as I was set on my dream car. My salesman was kind to me but busy and he had told me beforehand that he would be as it was a Saturday and I understood that as I could see Saturdays were a madhouse but my salesman was calm, cool and a professional (Mike Miller). The finance man was kind also (Thad). I do wish I would of pushed back on how much they gave me for my car as it had 2 brand new tires (a week old) and two other tires a year old but thats in the past now . I was able to go on the test drive in peace and take in all that driving my dream car had to offer. I dont feel that I had personalized customer service (meaning spending allot of time with me) from them but I did have good customer service from everyone I dealt with and thats fine with me and not a negative thing at all. I would go here again and I would recommend them to women because they didn't treat me like I didnt know anything about cars or buying a car like other dealerships did when they saw I was a woman. Having lunch for everyone on a Saturday plus snacks, sodas, water and coffee was nice of them also. More

Awesome experience! Steve Rogers was my sales associate. It was my first real car buying experience and he made it stress free and easy! He was great to work with! As was Steve Rogers was my sales associate. It was my first real car buying experience and he made it stress free and easy! He was great to work with! As was Mike (last name?) and Eric Mertz! I will always purchase a car from here from now on! More

They really take care of you Our sales rep JD Dealing was amazing. He explored all options that fit our needs. He even made sure we got what we were looking for while making sure Our sales rep JD Dealing was amazing. He explored all options that fit our needs. He even made sure we got what we were looking for while making sure we were comfortable with the monthly payments with our financing credit union. We are extremely happy with our decision to go with Laura Buick GMC, which had the best price around. More

Great customer service. Kerry Carnes offered the best customer service I have experienced in a long time. And I have been in the customer service industry for 29 years. Unfor Kerry Carnes offered the best customer service I have experienced in a long time. And I have been in the customer service industry for 29 years. Unfortunately it's a rare thing nowadays. Kerry answered several concerns and questions I had over a 1 month period. When I arrived after my 8 hour drive everything was ready including my beautiful new clean truck. Laura will be my family's dealer for life. Awesome experience. More