Laura Buick GMC
Collinsville, IL
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Greatest car buying experience ever The entire process was so stress free no pressure from the sales man who was absolutely awesome(John T) financing went really smooth. The online price The entire process was so stress free no pressure from the sales man who was absolutely awesome(John T) financing went really smooth. The online price for cars is what you pay unlike at other dealerships More
Price was good, Customer service was Average We received a very fair price but we were not impressed with the customer service. Long wait time with very little attention paid to us. We received a very fair price but we were not impressed with the customer service. Long wait time with very little attention paid to us. More
New Sierra Pro Grade Service Visit I took my truck in for its first oil change and tire rotation that was included with the purchase from GMC. They took care of getting it done and made I took my truck in for its first oil change and tire rotation that was included with the purchase from GMC. They took care of getting it done and made sure all my tires were inflated to the proper pressures. More
Always a great experience! We have been doing business with Laura for years, both personally and for our business fleet. The level of care and professionalism is unmatched. We l We have been doing business with Laura for years, both personally and for our business fleet. The level of care and professionalism is unmatched. We look forward to our relationship for many more years. More
Wonderful Experience! Steve Rogers went above and beyond to help us find the car we wanted! I enjoyed that we didn’t feel rushed or hastled. He gave us the time and space t Steve Rogers went above and beyond to help us find the car we wanted! I enjoyed that we didn’t feel rushed or hastled. He gave us the time and space to talk things over. More
Great Prices I was looking for a crossover SUV and had only looked at Honda CRV before I came to Laura. When I was given the specifics of buying the GMC Terrain I was looking for a crossover SUV and had only looked at Honda CRV before I came to Laura. When I was given the specifics of buying the GMC Terrain with the features I wanted, I couldn't believe the deal. Prices were in the range of 35% discounted from the sticker price and the more I familiarized myself with the Terrain the more felt this was the car foe me. To summarize. Laura has great prices and great vehicles. More
Service dept went above and beyond Scott in the service department was very knowledgeable and courteous. I was pleased to get my car back sooner than expected, repaired, clean and oil Scott in the service department was very knowledgeable and courteous. I was pleased to get my car back sooner than expected, repaired, clean and oil changed! More
Replace sop transmitter Took our truck in in the morning, was given a loaner truck while service being done. I wish I would of just waited, because it didn't take long at all Took our truck in in the morning, was given a loaner truck while service being done. I wish I would of just waited, because it didn't take long at all. Our truck was still under warranty so there was no charge, not even for using the loaner truck. Very fast and friendly service! More
Painless! This is my 3rd car I have purchased from Bill Korobey and my 1st time working with Cody O'Neil. They are both very helpful! I put a lot of miles on This is my 3rd car I have purchased from Bill Korobey and my 1st time working with Cody O'Neil. They are both very helpful! I put a lot of miles on my vehicles and will definitely be back to work with these two again! More
Great experience I am satisfied with my experience at Laura Buick GMC. The first time I came in I dealt with Kurt Bergsieker. He was rather rude and unhelpful. This wa I am satisfied with my experience at Laura Buick GMC. The first time I came in I dealt with Kurt Bergsieker. He was rather rude and unhelpful. This was my first experience purchasing a new vehicle. He was not very patient, and I felt as though I was unimportant. A friend of mine recommended Kerry Carnes. When I came back the next time I requested Kerry. My friend had told him what vehicle I was interested in. When I got there he had the vehicle already sitting at the front of the lot for me. Kerry was extremely friendly and professional. He was patient and ready to answer every question I threw at him. He more than made up for the unpleasant experience I had with the previous sales rep. More


