
Laura Buick GMC
Collinsville, IL
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The best experience at Laura Buick GMC! A big shoutout to Jon Werner at Laura Buick GMC! They are hands down the best car buying experience you will ever have! They have a huge selection of A big shoutout to Jon Werner at Laura Buick GMC! They are hands down the best car buying experience you will ever have! They have a huge selection of used and new vehicles! When you go ask for Jon, he will take great care of you as he has for me over the last two years! More
BRANDON is a TREAT to deal with Very pleased with Laura and Brandon this is the second vehicle we have purchased at Laura and have dealt with Brandon both times he is the best. Laur Very pleased with Laura and Brandon this is the second vehicle we have purchased at Laura and have dealt with Brandon both times he is the best. Laura gmc buick is a very large an fast pace but every thing goes very smooth and they treat you the best. They have the car or truck on site every time More
fast service with a somewhat minor problem I went in for an oil change, multi point inspection and tire rotation. The mechanic who did the above service failed to re-program the truck to ackn I went in for an oil change, multi point inspection and tire rotation. The mechanic who did the above service failed to re-program the truck to acknowledge the tires had been rotated. I had to go back to ask why the tires hadnt been rotated ( as one had a small leak and the truck showed it was still in the same spot as when I had dropped it off for service ) and take time off of work to do so. Apparently, they were rotated but weren't programmed to show that they were. Minor discrepency, but it did cost me an hour and a half from work to get it corrected. More
Awesome Super patient, understanding, and very easy going definitely will be back again! Second vehicle we have purchased and we will be back to purchase mor Super patient, understanding, and very easy going definitely will be back again! Second vehicle we have purchased and we will be back to purchase more. More
Top notch repair The service department is very busy but they always do great work. I am very pleased with the service I get. I could not ask for a better team working The service department is very busy but they always do great work. I am very pleased with the service I get. I could not ask for a better team working on my vehicle More
Most of the time it’s a bad experience I had to take my car to the dealership numerous time for the same problems. This recent time when i picked my car up the check engine light was on. I had to take my car to the dealership numerous time for the same problems. This recent time when i picked my car up the check engine light was on. More
Good prices Found the dealership has good prices on its vehicles. Sales service was busy and I would have liked the sales person to know more about the vehicle. F Found the dealership has good prices on its vehicles. Sales service was busy and I would have liked the sales person to know more about the vehicle. Finance part was pretty quick. Over all a good experience. More
Satisfactory Excellent customer service. The vehicle quite well. I appreciate effort was put forth by the employees. I would recommend the dealership to others are Excellent customer service. The vehicle quite well. I appreciate effort was put forth by the employees. I would recommend the dealership to others are looking for quality vehicle. More
Recently purchased a 2016 GMC Sierra SLT I researched a lot on different websites, mainly Car Gurus, then in the Laura site. Laura had the best prices and deals in high volume. Overall buying I researched a lot on different websites, mainly Car Gurus, then in the Laura site. Laura had the best prices and deals in high volume. Overall buying experience was good from sales guy Andrew Quinones, and most requested items were taken care of. On the down side, this is a high volume dealership, so you need to know what you want up front. It’s very busy and the personal attention you get from a small dealership regarding vehicle preparation (a really clean valeted car) when you collect it are not there. You come here for price, be prepared to have to do some of your own work to get the car looking up to standard. Some people may not care, but when you spending a large amount of money the vehicle should be spotlessly clean on delivery. Overall I’d buy there again but know what I’m getting into. More
Excellent Process This was my first time purchasing a car on my own and it couldn't have gone any better thanks to the wonderful help provided by Harry Bassett. I appre This was my first time purchasing a car on my own and it couldn't have gone any better thanks to the wonderful help provided by Harry Bassett. I appreciate all the time and effort the team gave me to ensure I had the best experience. I absolutely love my new vehicle and would recommend those in search of a new car to visit Laura Buick GMC. More