Laura Buick GMC

Great Sales Transaction Danny Griffiths and the team did a great job of answering my questions on the phone and in person after a 180 mile drive to close the deal. Danny Griffiths and the team did a great job of answering my questions on the phone and in person after a 180 mile drive to close the deal. More

creative and authentic A year ago my used car I bought privately nearly abandoned me and my children, I needed a new to me car and fast! Michael Pernaciaro found me a used K A year ago my used car I bought privately nearly abandoned me and my children, I needed a new to me car and fast! Michael Pernaciaro found me a used Kia Optima on the lot that fit my needs perfectly and was able to do creative financing since I was in the middle of a bankruptcy. The goal was to build my credit for a year or more so I could get into a brand new car. Well, 1 year and 5 days later I drive away with a 2018 Buick Encore. My kids and I love it! Michael was able to get me 16% less interest rate and a lower monthly payment than on the Kia. Brian in sales helped make sure the car was perfect and I was ready to go! They are both a valuable asset to Laura Buick and I recommend them to everyone I know! More

Great Service Always get things done in a timely fashion. Keeps me informed of what needs to be done if anything.. Coffee is very good. and the cakes are also. Always get things done in a timely fashion. Keeps me informed of what needs to be done if anything.. Coffee is very good. and the cakes are also. More

Good experience for the most part Everyone was very pleasant to deal with. People following up on the financing and paperwork were a bit "scattered". I rec'd calls asking for pap Everyone was very pleasant to deal with. People following up on the financing and paperwork were a bit "scattered". I rec'd calls asking for paperwork that had already been given to them, did not remember who was to be their primary contact, etc. More

Great service! Excellent explanation of all features. No pressure sales. No haggling! We will be back. I usually hate buying cars, but not anymore. Thanks so much Mi Excellent explanation of all features. No pressure sales. No haggling! We will be back. I usually hate buying cars, but not anymore. Thanks so much Mike! More

Excellent! I have dealt with several dealerships over time and Laura Buick has been the best. They always go over and beyond to exceed my expectations in the ser I have dealt with several dealerships over time and Laura Buick has been the best. They always go over and beyond to exceed my expectations in the service department. The sales department, however, is a little slow responding to callbacks/emails. I understand they are extremely busy though and it can't be easy to keep up. They will have my business for many years to come. Just wish I would have given them a chance sooner in life. Would have avoided headaches with other dealerships. I would highly recommend Laura Buick to friends and family. More

Kentucky Drove 3 hours to get the best deal anywhere. We were treated great and just a small amount of wait time which was expected because the place was busy. Drove 3 hours to get the best deal anywhere. We were treated great and just a small amount of wait time which was expected because the place was busy. Would come back again for next car. More

Had my car overnight unplanned and didn’t call Brought my vehicle in for an oil change and to have the seat looked at. Dropped off Tuesday night for a 1030 Wednesday appointment. Called Wednesday n Brought my vehicle in for an oil change and to have the seat looked at. Dropped off Tuesday night for a 1030 Wednesday appointment. Called Wednesday night at 615pm to see if I could pick it up and was told that the service department was closed and my ticket was. It closed out yet. Got a call about noon Wednesday that my car was ready. Went in that evening and the service guys were all talking to people in person or on the phone, not all about work. Waited about 10 min before someone asked if we needed anything. The guy that got the paperwork could not tell me why they kept the car. Said he beloved they needed to order a part. It’s two weeks later and I just called for a follow up since I had t heard anything and the guy said they have had a part waiting for my vehivle. Said he wasn’t sure why I didn’t get a call because he was not, “They Guy I was working with.” Once this is installed I’ll find another dealer to get work done at. More

New vehicle purchase This is the second vehicle I have bought from Justin Sandbach at Laura Buick GMC. His customer service is outstanding and I will continue to refer him This is the second vehicle I have bought from Justin Sandbach at Laura Buick GMC. His customer service is outstanding and I will continue to refer him to everyone that is ineed of a vehicle. More

Service department is always great, they go out of their way to schedule your appointment when it’s convineont for you. There very thorough and prompt. department is always great, they go out of their way to schedule your appointment when it’s convineont for you. There very thorough and prompt. More