Laura Buick GMC

Excellent! I have dealt with several dealerships over time and Laura Buick has been the best. They always go over and beyond to exceed my expectations in the ser I have dealt with several dealerships over time and Laura Buick has been the best. They always go over and beyond to exceed my expectations in the service department. The sales department, however, is a little slow responding to callbacks/emails. I understand they are extremely busy though and it can't be easy to keep up. They will have my business for many years to come. Just wish I would have given them a chance sooner in life. Would have avoided headaches with other dealerships. I would highly recommend Laura Buick to friends and family. More

Kentucky Drove 3 hours to get the best deal anywhere. We were treated great and just a small amount of wait time which was expected because the place was busy. Drove 3 hours to get the best deal anywhere. We were treated great and just a small amount of wait time which was expected because the place was busy. Would come back again for next car. More

Had my car overnight unplanned and didn’t call Brought my vehicle in for an oil change and to have the seat looked at. Dropped off Tuesday night for a 1030 Wednesday appointment. Called Wednesday n Brought my vehicle in for an oil change and to have the seat looked at. Dropped off Tuesday night for a 1030 Wednesday appointment. Called Wednesday night at 615pm to see if I could pick it up and was told that the service department was closed and my ticket was. It closed out yet. Got a call about noon Wednesday that my car was ready. Went in that evening and the service guys were all talking to people in person or on the phone, not all about work. Waited about 10 min before someone asked if we needed anything. The guy that got the paperwork could not tell me why they kept the car. Said he beloved they needed to order a part. It’s two weeks later and I just called for a follow up since I had t heard anything and the guy said they have had a part waiting for my vehivle. Said he wasn’t sure why I didn’t get a call because he was not, “They Guy I was working with.” Once this is installed I’ll find another dealer to get work done at. More

New vehicle purchase This is the second vehicle I have bought from Justin Sandbach at Laura Buick GMC. His customer service is outstanding and I will continue to refer him This is the second vehicle I have bought from Justin Sandbach at Laura Buick GMC. His customer service is outstanding and I will continue to refer him to everyone that is ineed of a vehicle. More

Service department is always great, they go out of their way to schedule your appointment when it’s convineont for you. There very thorough and prompt. department is always great, they go out of their way to schedule your appointment when it’s convineont for you. There very thorough and prompt. More

Process was quick and smooth as usual. I’m a repeat customer and always get great customer service. I recommend all my friends and family to Laura Buick. Thank you for making the process s I’m a repeat customer and always get great customer service. I recommend all my friends and family to Laura Buick. Thank you for making the process so easy. More

Great Experience!!! Our Salesman made the process a simple one. Justin was willing to do whatever it took to get us in the right vehicle. I would recommend Laura Buick to Our Salesman made the process a simple one. Justin was willing to do whatever it took to get us in the right vehicle. I would recommend Laura Buick to anyone that is looking to buy a new or used car!! More

New car purchase I saw this truck and I knew it was for me paperwork went smooth wasn’t very long basically in and out fast service JD was amazing I saw this truck and I knew it was for me paperwork went smooth wasn’t very long basically in and out fast service JD was amazing More

Great easy experience Mike Miller was my salesman and did a wonderful job. I was a long ways away from there and he made it very easy for me to purchase my new truck. Mike Miller was my salesman and did a wonderful job. I was a long ways away from there and he made it very easy for me to purchase my new truck. More

Best car buying experience in 50 years I’ve purchased a lot of cars in the past 50 years and this was the best experience I’ve ever had at a dealership. Everyone was knowledgeable, polite a I’ve purchased a lot of cars in the past 50 years and this was the best experience I’ve ever had at a dealership. Everyone was knowledgeable, polite and helpful. Justin led us thru the process in a way that made us comfortable. Thanks to everyone for putting us in the perfect vehicle at an amazing price! More