
Laura Buick GMC
Collinsville, IL
Filter Reviews by Keyword
By Type
Showing 2,649 reviews
Still waiting on a phone call When I initially called about a test drive at 4 in the afternoon Joe informed me it was too late in the day for him to help me. I thought that was an When I initially called about a test drive at 4 in the afternoon Joe informed me it was too late in the day for him to help me. I thought that was an interesting sales tactic, but whatever no big deal. I came in the next day for a test drive and wanted to buy the car. I offered a price, which he in turn told me was (expletive) Then proceeded to tell me the car hadn’t been run through the shop so he couldn’t discuss numbers yet. He asked for a day or two since they were so busy, and then he would call me. It’s been 2.5 weeks and I haven’t heard anything. So I bought a car at a different local dealership. Same year, same model, same mileage at the (expletive) price I offered. I guess he didn’t want my business because I wasn't buying a new GMC? I can’t imagine any other reason why a salesmen would be so willing to swear at me and try so little to make a sale. More
My experience with Laura GMC Well being an out of state buyer made me nervous but after get up with Steve Rogers he made it simple.I plan on buying my next one from him Well being an out of state buyer made me nervous but after get up with Steve Rogers he made it simple.I plan on buying my next one from him More

Spencer Minton Spencer did a great job from start to finish....a true professional I will definitively buy my next car from him....had a really good experience Spencer did a great job from start to finish....a true professional I will definitively buy my next car from him....had a really good experience More
Best experience for a first time buyer! This was my first time purchasing a vehicle on my own. When I first walked in, the staff was super friendly and my salesman was straight to the point. This was my first time purchasing a vehicle on my own. When I first walked in, the staff was super friendly and my salesman was straight to the point. He was super nice, honest, and help. The process was so fast and I would definitely recommend this dealership to everyone! More
Great Experience JD was very professional and friendly and he put me at ease. He made buying my 1st car from a Big dealership easy and painless. JD was very professional and friendly and he put me at ease. He made buying my 1st car from a Big dealership easy and painless. More
Great Experience as Always Laura Buick GMC, JD DeLong in particular, continue to conduct business in an efficient and professional manner and it is why my family and I have purc Laura Buick GMC, JD DeLong in particular, continue to conduct business in an efficient and professional manner and it is why my family and I have purchased our last 5 vehicles from here and while dealing with JD. It has always been a painless experience and JD has always gone above and beyond. I would HIGHLY recommend you speak with JD when visiting Laura Buick GMC. You will not be disappointed. More
Awesome buying experience Working with JD was a very pleasant, quick, and trouble free experience. I never felt pressured or rushed at any point. Best truck buying experience I Working with JD was a very pleasant, quick, and trouble free experience. I never felt pressured or rushed at any point. Best truck buying experience I have ever had. More
Great buying experience. Price was great, salesman was excellent (Justin Sandbach) They even had hamburgers for lunch. Flew in from out of town, they picked me up at the airpo Price was great, salesman was excellent (Justin Sandbach) They even had hamburgers for lunch. Flew in from out of town, they picked me up at the airport took me straight to the dealer showroom, and Justin was there waiting on me. Everything went smooth, even though their a very busy dealership. A+++ More
Great place to buy a car! Very friendly and the prices are hard to beat. Very easy to work with. I would highly recommend working with Steve! He listened to what we were al Very friendly and the prices are hard to beat. Very easy to work with. I would highly recommend working with Steve! He listened to what we were all wanting and helped us come up with a solution. More
The BEST place to buy a car Laura Buick GMC is by far the best car buying experience my husband and I have ever had. Everyone I've ever talked to or worked with at Laura Buick, f Laura Buick GMC is by far the best car buying experience my husband and I have ever had. Everyone I've ever talked to or worked with at Laura Buick, from service to sales to financing, has been more than helpful and accommodating! We love working with them love how easy and enjoyable they make the car buying process. Kerry Carnes was absolutely great to work with - super attentive and responsive. This was our 2nd purchase with Laura Buick and we will always come back to them in the future. More