
Laura Buick GMC
Collinsville, IL
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Extremely satisfied. Easy to work with. Found what I was looking for with not trying to upsell. Felt very positive is deal and dealership. Strong followup with sale. Ne Easy to work with. Found what I was looking for with not trying to upsell. Felt very positive is deal and dealership. Strong followup with sale. Never stopped looking until I found what I wanted. More
Best Car Saleman Ever! I can honeslty say that I hate buying cars. the processing in general is exhausting and just not my thing. BUT that was before we met Justin Sandbach I can honeslty say that I hate buying cars. the processing in general is exhausting and just not my thing. BUT that was before we met Justin Sandbach. He was phenomenal and made our car buying experience pleasant. I would give him 10 stars. He was patient with us and entertained our kids too, it was as if we have known him our whole life. He knew what we wanted and what would fit for our family. We loved him and the experience so much that we bought two cars. We definetly will be back when our teenager is ready to buy his first car. More
Best car-buying experience ever Was looking to upgrade from my sedan to SUV with 3rd row seating, and Jon suggested the Buick Enclave to get the biggest bang for my buck. I am very Was looking to upgrade from my sedan to SUV with 3rd row seating, and Jon suggested the Buick Enclave to get the biggest bang for my buck. I am very happy with this purchase as well as how seamless the process went along with feeling comfortable and confident with Jon’s advice. I would recommend anyone looking for a new vehicle to utilize Jon’s knowledge and friendliness for a great experience with their next car-buying adventure. More
Firefighter vs Cop Been a firefighter for 30 years and knew Jon (Werner) since he was a cop. Although, I did not know he was at Laura Buick-GMC until I walked. Although Been a firefighter for 30 years and knew Jon (Werner) since he was a cop. Although, I did not know he was at Laura Buick-GMC until I walked. Although, when I saw him, it immediately put me at ease. I was there because I had been searching the dealers in the St. Louis area for weeks for a used SUV. After weeks of searching, I found the SUV, with all the features I wanted, at Laura Buick-GMC. Jon walked me through the process, with no pressure to buy. When I did decide to purchase the vehicle, Jon made everything easy and flawless. Would definitely buy another vehicle from Jon again. More
Great Experience! I hate buying cars. I hate it. However, After working with Jon Werner at Laura Buick/GMC, I am beginning to think my dislike of the car buying exper I hate buying cars. I hate it. However, After working with Jon Werner at Laura Buick/GMC, I am beginning to think my dislike of the car buying experience was just because I had never worked with Them before. I was in search of a GMC Yukon And they had the best prices that I could find. After the deal was done I’m happy to report that the low price came with ZERO hassle. I will be back! More
Good response JD was great to deal with in all aspects. I will refer my friends and family back to JD. The dealership had a large selection and easy to find what I JD was great to deal with in all aspects. I will refer my friends and family back to JD. The dealership had a large selection and easy to find what I wanted. More
Very straightforward and easy I highly recommend this dealer ship no hassle and did as I asked did not try to push us in too something we didn't want we will definitely be r I highly recommend this dealer ship no hassle and did as I asked did not try to push us in too something we didn't want we will definitely be repeat customers. More
Efficient, respectful and customer syntric Our family has returned to Laura Buick multiple times. We trade annually for our business and utilize Laura for our adult children's vehicle purchases Our family has returned to Laura Buick multiple times. We trade annually for our business and utilize Laura for our adult children's vehicle purchases. We always work with JD. His efficiency and courteous nature are mirrored back by the financial team and detail professionals. We like the online aspects of pre shopping. It is foremost the reason for capturing and maintaining our interest to always check Laura first. More
Quick, no haggle, great servicd JD DeLong snagged us right when we entered, identified our needs, let us test drive a few cars, and boom, car was purchased within a few hours. Highly JD DeLong snagged us right when we entered, identified our needs, let us test drive a few cars, and boom, car was purchased within a few hours. Highly recommend seeing JD if you go here. More
Great experience with JD! This was our second purchase from Laura’s. This second time was a great experience and we credit that to JD! (Different salesman than we had the first This was our second purchase from Laura’s. This second time was a great experience and we credit that to JD! (Different salesman than we had the first time) I do believe that your salesman can make all the difference. While everyone appears to be busy at Laura’s, JD did a great job working with us as we looked and decided on a vehicle. We plan to return to him in the future! We would also like to mention our appreciation of working with Joe in finance. The first time we bought a vehical there after waiting two hours to see a finance guy, he shoved the paperwork in our face and told to go back out to the waiting room and read it over. Our experience with Joe was much different. Joe answered all our questions and made the process enjoyable. We appreciate both JD’s and Joe’s hospitality and professionalism. More