Laura Buick GMC

2017 Envision Great experience, salesman, Steve was terrific. Everyone was professional and helpful. Love the vehicle, it has all the bells and whistles and everyth Great experience, salesman, Steve was terrific. Everyone was professional and helpful. Love the vehicle, it has all the bells and whistles and everything was explained, so I know how to use it all! More

Excellent Experience Our experience was very positive, we would and already have recommended them to friends. Steve Rogers was an excellent sales person, Corey our finance Our experience was very positive, we would and already have recommended them to friends. Steve Rogers was an excellent sales person, Corey our finance guy was also awesome! Thank you! More

Awesome buying experience! Jason made my first "new" car buying experience a very pleasant one. Laura Motors is a 4 1/2 hour drive for me but if I have a need for another GMC ve Jason made my first "new" car buying experience a very pleasant one. Laura Motors is a 4 1/2 hour drive for me but if I have a need for another GMC vehicle they will be my go to dealership. They are easy to deal with and very helpful. More

Amazing car buying experience I traveled from Rhode Island to buy my truck knowing that i would have to drive 17 hours +, and I would do it all over again. Greg Brown was great t I traveled from Rhode Island to buy my truck knowing that i would have to drive 17 hours +, and I would do it all over again. Greg Brown was great throughout. More

Very poor customer service and doesn't care about GMC loyalty. We made a purchase offer on 7 December 2017, on what would have been our third GMC vehicle since 2008. We did s and doesn't care about GMC loyalty. We made a purchase offer on 7 December 2017, on what would have been our third GMC vehicle since 2008. We did some preliminary paperwork, placed a deposit on our new GMC, and made an appointment to come in on Friday, 8 December at 5pm to hand over a bank check and complete the remaining paperwork. On Friday, I emailed my salesman and called two times (left two voice mails) to ensure our new vehicle was going to be detailed, ready for pickup, and our final paperwork would be ready to complete. I never received an email or call back, but we proceeded to the dealer at 5pm to pick up our new GMC as scheduled. To my dismay, absolutely nothing had been done to prepare for our appointment and the vehicle was not even cleaned yet. The salesman told us they had been busy and several customers were ahead of us and it would be at least a two hour wait to get into the sale managers office to complete the remaining paperwork... We had an appointment and already made a purchase agreement the day prior! After explaining my dissatisfaction with the situation and the poor customer service, I was told a smaller dealership with less business would be better fit to provide the type of customer service that we asked for but we'd pay higher prices. Really? All I wanted was to be NEXT in line to get into the sales office to complete our paperwork and drop off my check drive home my new GMC, considering we DID have an appointment to pick up our new GMC. I guess that was too much to ask, and I told them they could keep their vehicle. Yes, this might be a busy dealership and its great the economy is so strong that they would send a buyer away after agreeing to purchase one of their vehicles. Very poor business practices and customer service is appealing! I’ll gladly pay the extra $1-2k if that’s what it takes to be treated with some respect and ensuring the customer’s needs are met. More

Great pricing and even better personnel Steve Rogers in sales made my first experience with Laura Buick GMC a very positive one. He went above and beyond to make sure my wife and I were sat Steve Rogers in sales made my first experience with Laura Buick GMC a very positive one. He went above and beyond to make sure my wife and I were satisfied and understood all aspects of our new vehicle. I would definitely recommend Steve and Laura Buick GMC to anyone looking for a different vehicle. Well worth our 300 mile drive. More

Sales Steve Rogers was great to deal with.. all of the sales staff were friendly and easy to deal with. I will definitely trade there again. Can't beat the Steve Rogers was great to deal with.. all of the sales staff were friendly and easy to deal with. I will definitely trade there again. Can't beat the price! More

Excellent service, 100% satisfied We couldn’t be more happy with our new GMC purchase and the service we received at Laura Buick-GMC. We had shopped at several locations looking for t We couldn’t be more happy with our new GMC purchase and the service we received at Laura Buick-GMC. We had shopped at several locations looking for the right car fit for us and price and this dealership was able to satifsy both! They have a large inventory of all makes and models of vehicles and unbeatable pricing! Andrew assisted us in selecting our new Terrain and took quality time getting us well acquainted with all of its options and features! We are 100% satisfied and can easily see why this is one of the best dealerships in the Midwest. We will be back! More

Unbelievable prices and very easy to work with We just bought our second Buick Enclave in less than two years. They have unbelievably low prices and are very easy to work with. We recommend them ve We just bought our second Buick Enclave in less than two years. They have unbelievably low prices and are very easy to work with. We recommend them very highly! More

Top-of-the-line service department Very qualified service writers and top-of-the-line technicians always had great service . And it is very nice seeing a local company rise to the top Very qualified service writers and top-of-the-line technicians always had great service . And it is very nice seeing a local company rise to the top they are number one in the nation as far as sales . More