
Laura Buick GMC
Collinsville, IL
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The staff provide professional, courteous service. Timely turn around time for service. Suggestion for improvement - I needed to wait for my vehicle and thus it took 4 weeks to get an appointment. Timely turn around time for service. Suggestion for improvement - I needed to wait for my vehicle and thus it took 4 weeks to get an appointment. More
The largest inventory I have ever seen. The experience with the dealership was super. And our sales person Collin was friendly and very helpful. The experience with the dealership was super. And our sales person Collin was friendly and very helpful. More
The largest inventory! Amazing deals with no hidden anything. The best experience at a dealership ever. Highly recommend. Our sales person Jay was helpful at every step. Amazing deals with no hidden anything. The best experience at a dealership ever. Highly recommend. Our sales person Jay was helpful at every step. More
The Dealership is very nice , clean, comfortable and the waiting area is very nice you have Tv and charging station for your device and snacks while you wait and they come and get you when your auto is re waiting area is very nice you have Tv and charging station for your device and snacks while you wait and they come and get you when your auto is ready More
Very courteous and professional staff . From entering the showroom, working the purchase, financing and car orientation everyone was exceptionally friendly and knowledgeable. From entering the showroom, working the purchase, financing and car orientation everyone was exceptionally friendly and knowledgeable. More
Bought a vehicle on June 15th and still haven’t received my title. The title lady said they would send it again. Two times they sent to our former address. Also the passenger door had a ding on it . My sale my title. The title lady said they would send it again. Two times they sent to our former address. Also the passenger door had a ding on it . My salesman John Touchette hasn’t returned my call to set up an appointment to repair it. More
Dealership was very responsive and willing to work with me. I live out of state and was asking about home delivery. Their rate was great, and the process was going smooth. Their third party appraisal too me. I live out of state and was asking about home delivery. Their rate was great, and the process was going smooth. Their third party appraisal took over 48 to contact me about my trade in appraisal. Ultimately this time frame was a deal breaker for me. My sales and financial guys were great to work with. More