
Laura Buick GMC
Collinsville, IL
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Laura a good dealership. I have all my work done there. I had an issue I thought was a problem with a fan running but it ended up being nothing. They charge me a $200 diagnos I have all my work done there. I had an issue I thought was a problem with a fan running but it ended up being nothing. They charge me a $200 diagnostic fee but dropped it down to 125 I do appreciate that. I had the transmission fluid replaced and I wasn’t expecting all the extra costs they threw in on that one. Going forward I will have to pick and choose more of what preventive maintenance I have done thete More
Lacking in communication. Did not fix the car until I had to drive over 100 miles 4 times before anything did get done. Also the sales person didn’t even try to help me with a Did not fix the car until I had to drive over 100 miles 4 times before anything did get done. Also the sales person didn’t even try to help me with anything it was ok here is the car and when I was having trouble with getting all the things that were not working done he did not try to help us. I feel like the is a lemon and I got screwed. An I went to this place cause I had 3 people say how great it was and they had no trouble with anything an they didn’t have to get anything fix. An here I am with nothing but trouble. More
Well managed showroom, polite and enjoyable atmosphere. The finance department went above and beyond to make my deal happen, thank you Jason The finance department went above and beyond to make my deal happen, thank you Jason More
This dealership is the best we have experienced by far! Our salesman, Jay Miller was professional, friendly and made this purchase so easy. We will definitely recommend this dealership to family and frie Our salesman, Jay Miller was professional, friendly and made this purchase so easy. We will definitely recommend this dealership to family and friends. More