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Laura Buick GMC

Collinsville, IL

4.8
2,650 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,650 reviews

September 16, 2023

Excellent customer service, entire staff was friendly and helpful. Most organized purchase I have made for a vehicle. They are a well oiled machine. I would highly recommend this dealership. More

by mdeckard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Harshbarger
September 16, 2023

The service department was spectacular at fixing my vehicle and working with an external warranty company. More

by RL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Day
September 16, 2023

John Shumaker was very helpful and took the time to answer all our questions and go over the features of the truck! I would recommend him to friends and family! More

by Cheryl Cahoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shumaker , Matthew Browning
Sep 16, 2023 -

Cheryl Cahoy responded

Great dealership to work with!

September 16, 2023

This is the fastest in and out dealer we have ever bought from. Just had service done also and it went just as smooth. More

by hvaclang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason WELSCH
September 16, 2023

Everything went smoothly, they were very helpful. This survey could have been a little bit easier More

by rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Kinzel
September 16, 2023

Everyone was friendly and professional. The waiting area was very clean and comfortable. Great service More

by sherryskaggs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
September 16, 2023

I drove 150 miles to get my truck from Laura GMC. I got nothing but helpfully service from the 1st phone call. They had the best selection of any dealers, had the color I wanted with the perfect opti More

by Joe Genovese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman was John Schumaker
September 16, 2023

Dealership very nice and clean. All personal friendly Jay took his time and got us what we wanted. Vehicles fairly priced. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Browning, Jay Miller
September 16, 2023

It was a fast straight deal no fooling around and Danny g was a great salesman More

by andyditt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Griffiths
September 16, 2023

Quick reception. Reasonable amount of time to complete service. Received information about recommended service required to maintain warranty that I didn't know about. More

by ELee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the service woman's name.
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