
Laura Buick GMC
Collinsville, IL
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The staff is very friendly and professional however they picked my trade in a part I should’ve been able to trade straight across for the 2013 dodge challenger but they realized that I needed ball joints an picked my trade in a part I should’ve been able to trade straight across for the 2013 dodge challenger but they realized that I needed ball joints and tires and they said that they cannot sell the truck in that type of shape, it’s not safe and I was told that this car would’ve had the same inspection before they could sell it and even though I pointed out body damage on the car to try to make the trade more even they said it is what it is but upon driving home with the car I noticed a rattle in the front end and when I got home, I noticed that the passenger side front tire was leaning in from the top side very heavily I guess they must’ve missed out on the inspection when that thing was traded in now I have to get it fixed and it is unsafe to drive so I feel like I was treated unfairly More
I was not sure about purchasing a vehicle on line and having it shipped but the experience has been great so far and I am expecting my vehicle next week. having it shipped but the experience has been great so far and I am expecting my vehicle next week. More