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Laura Buick GMC

Collinsville, IL

4.8
2,644 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,644 reviews

September 02, 2023

Very courteous, picked us up at the motel and finished the paperwork at the dealership in record time as we had a long drive home. More

by bdengel45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiser Downs, Kerry Carnes
September 02, 2023

The staff is very friendly and professional however they picked my trade in a part I should’ve been able to trade straight across for the 2013 dodge challenger but they realized that I needed ball joints an More

by Crazedfisherman41.ms
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Drew Butler
September 01, 2023

Kelly, my salesman, had everything worked out before I got there. 50 minutes start to finish👍 More

by markciriacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Sandheinrich
September 01, 2023

Very direct and got the job done. It did take longer to finish transaction than i thought it should More

by Art
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Foerstel
September 01, 2023

Service office very helpful and directed me how to enter my truck for service. Called home for me to arrange transportation thank you. More

by Denkitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service office
September 01, 2023

Excellent experience. Polite, respectful salesman, great prices and good service makes me keep coming back. More

by Donniebs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Scheaffer
September 01, 2023

Very professional, on time service and works with if you need to reschedule. We'll done More

by margaretstefanak27
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 01, 2023

I was not sure about purchasing a vehicle on line and having it shipped but the experience has been great so far and I am expecting my vehicle next week. More

by pem57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiser Downs
September 01, 2023

Salesman Mike Mcaffee was very helpful and not pushy. Found exactly the car we wanted. More

by dawall75
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike McAfee
September 01, 2023

Had to wait 2 1/2 hrs for an oil change. Completely unacceptable time to wait More

by docmiller06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel were great
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