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Laura Buick GMC

Collinsville, IL

4.7
2,668 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,668 reviews

April 04, 2023

Amazing selection and service! Upfront with pricing and gave a fair price for our trade. More

by Mscutright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shuemaker
April 04, 2023

Steve Rogers was our sales consultant and the experience was no pressure and kept us informed of all aspects from the arrival of the truck to the dealership and continued through the delivery. More

by Jim.potthast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Miller, Steve ROGERS
April 04, 2023

Poor sales dept. Would not help me.Just wanted to make sale and not offer any help. More

by Qecred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Spurlock
Apr 19, 2023 -

Qecred responded

Your sales dept. Took me for a ride. The things they said were wrong with my trade, was a way to not give me the proposal amount. I had extended warranty on my trade, but they said it wouldnot cover it and refused to call them. It was $5000. Cut in the allowance.

April 01, 2023

The Laura Auto Group Team is without question the best Dealership I've worked with in 40+ years. Amazing, haggle-free buying experience with Aaron Kent (Sales), Brady and Ethan (Sales/Delivery)! I purchas More

by Rob Campbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady, Ethan, Aaron Kent
March 22, 2023

I bought a truck, tried to buy another can’t get no one to call me back. More

by russ
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dan mann
Mar 23, 2023 -

Laura Buick GMC responded

Hi Russ, I'm sorry we seemed to have dropped the ball. Can you give me more details so I can have somebody contact you back? Unfortunately, with only your first name, I'm having trouble finding your info in our records. Thanks!

March 10, 2023

We enjoyed our experience at Laura’s GMC. The salesman was very helpful which helped us make a decision on our purchase. More

by Lmadden
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Browning, Danny Griffiths, Jason Vice, Kelly Sandheinrich
March 08, 2023

My wife and I just want to thank the salesman for being so patient and helpful we love our new GMC ! And we want to thank everyone that helped ! The salesman was awesome and so very helpful ! So Thank you More

by cecilmangrum43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Browning, Danny Griffiths, Jason Vice, B Q, Jay Miller
March 05, 2023

SERVICE DEPT IS THE BEST . KYLE IS A GREAT SERVICE AGENT.. PEOPLE ARE THE BEST AT THIS DEALERSHIP. More

by lnanceapwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pusa
March 02, 2023

The service technician was friendly and had my paperwork ready when I got called to check out and it was accurate and I did not have to remind her that I had a maintenance plan that covered the services I h More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 16, 2023

In November 2021, I purchased a 2018 GMC Terrain. Kelly Sandheinrich was our sales consultant and from the beginning the process was easy with zero pressure. Kelly stayed within my wants and budget. More

by VanessaMonica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Sandheinrich
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