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Laura Buick GMC

Collinsville, IL

4.8
2,654 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,654 reviews

November 11, 2022

I have had many friends purchase vehicles from Laura Buick GMC without issue and the Service Department used to be fantastic. I'm not sure what has happened to the Service Department but I have had my t More

by Jetdocstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
October 10, 2022

This is my second purchase of an $80,000. 00 GMC AT4 truck from Laura Buick-GMC. First in 2001 was 2500 HD AT4 and last month 2022 GMC 1500 AT4X. I worked with Justin who was exceptional as More

by EV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sandbach
September 30, 2022

So my wife and I bought a used 2017 impala from Laura Buick Gmc in Collinsville and the sales experience fo2r the most part was good couple of complaints 1 bumper was damaged a little and they would not More

by Jarod watson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will I'm a liar
August 09, 2022

Regarding an airbag recall work invoice - The service department destroyed the dash in my truck and pretty much said have a nice day, we’re not responsible for any damage to the dash during airbag recall More

by locomet49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendan Quinlan
July 20, 2022

Was told after providing my drivers license and preferring to not provide my phone number to test drive a vehicle that, “you are at the wrong GMC dealership if you think we don’t need some informat More

by wking969696
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Was not told there name.
Jul 20, 2022 -

Laura Buick GMC responded

Hello, We require anybody who takes our vehicles off of the lot to provide their license and phone number. We believe that requesting a customer phone number prior to a test drive is a fair request.

June 12, 2022

I had a great experience buying a truck from Jason Welsch. He is a professional and a master of his craft. Very responsive as well. He made the whole transaction very smooth. More

by robertcvaughn
Recommend Dealer
Yes
Employees Worked With
Jason WELSCH
April 22, 2022

Excellent Salesman and fair offer for trade. Third vehicle bought from them. Will definitely be back to deal with them again in the future! More

by Michelle&Archie DeWitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Harshbarger
April 20, 2022

Great dealership to work with. Very friendly and courteous and very helpful to find my truck. More

by scottpanter54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kent
April 19, 2022

It a very friendly dealership, knowledgeable staff and they treat the customer right and have a smile one their face. More

by DeerHunter15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sipole
April 16, 2022

Great salesman Bryan got me the truck I wanted I will recommend Laura Buick GMC to my family and friends More

by Chorizo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Garner
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