
Laura Buick GMC
Collinsville, IL
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My visit on January 7,2019 I have been a customer at Laura Buick for 20 + years and my experience has been great! I keep the same mechanic whom I feel that knows my car and is I have been a customer at Laura Buick for 20 + years and my experience has been great! I keep the same mechanic whom I feel that knows my car and is very honest if and when I need a repair. I do not feel that I have every been taken advantage of or paid more for repairs that may not have been needed. I trust Dale to repair all of my cars .and Jamie's opinion as what I may need. Thank you for having trustworthy and reliable employees! I am sure that you have other mechanics that are just as competent, my regards to them as well!! More
HowardJ review at Laura Buick GMC The staff at Laura Buick strives to have a good understanding of the concerns of the customer and then works to resolve in a satisfactory manner. The staff at Laura Buick strives to have a good understanding of the concerns of the customer and then works to resolve in a satisfactory manner. More
Best buying experience at the dealership so far This was my 3rd vehicle purchased from Laura Buick GMC and although getting to the final stage of the purchase ( the finance dept) was somewhat length This was my 3rd vehicle purchased from Laura Buick GMC and although getting to the final stage of the purchase ( the finance dept) was somewhat lengthy because of the shear volume of vehicles they sell. My overall experience was very streamline. Kerry Carnes was extremely helpful in getting me the best possible price on my new Denali. He also was very knowledgeable in showing me the features of the vehicle and best of all I appreciate a salesperson taking time out to personally call you after the sale and ask how you liked the vehicle and if I need anything to not hesitate to call. Looking forward to my 4th purchase from Laura and Kerry. More
Great expeirence Easiest time I have ever had buying a car. The finance office showed me the extra warrenties they had come up with and that was it! No one tried insis Easiest time I have ever had buying a car. The finance office showed me the extra warrenties they had come up with and that was it! No one tried insistently pushing GAP on me! was the first time ever. I will be back. More
New vehicle purchase We received outstanding customer service throughout the new purchase process. Our salesman, Kelly Sandheinrich, gave us a firm offer and didn’t pressu We received outstanding customer service throughout the new purchase process. Our salesman, Kelly Sandheinrich, gave us a firm offer and didn’t pressure us to make a decision he allowed us the time we needed to discuss the offer and made our experience very enjoyable. More
no surprises Paperwork was ready to finish Exp;lanations were clear and understood Other customers seemed pleased. Jason and David knew their stuff better than Paperwork was ready to finish Exp;lanations were clear and understood Other customers seemed pleased. Jason and David knew their stuff better than most folks for sure. Excellent operation. More
Great experience We got a great deal on an awesome car in a friendly no-pressure environment. Would recommend this dealership to everyone when shopping for a new vehic We got a great deal on an awesome car in a friendly no-pressure environment. Would recommend this dealership to everyone when shopping for a new vehicle. More
Perfect salesmanship / dealership Brian White did a great job of no-pressure and getting me a car that would help futureproof my investment down the road. It took me a few trips to und Brian White did a great job of no-pressure and getting me a car that would help futureproof my investment down the road. It took me a few trips to understand what I was doing and appreciated the patience he had with me. Did a great job helping me understand my options and getting me in my ideal car. More
Very professional dealership They have a very wide selection of used vehicles. The purchase was very professional and straightforward very happy with my purchase and will refe They have a very wide selection of used vehicles. The purchase was very professional and straightforward very happy with my purchase and will refer family and friends. More
Great place to buy a new car They had a great selection of the vehicle were were interested in and were great to work with. No pressure and great pricing. Would certainly recom They had a great selection of the vehicle were were interested in and were great to work with. No pressure and great pricing. Would certainly recommend them. More