Laura Chevrolet Buick GMC

This is the 3 rd vehicle all pickup trucks I have purchased from Laura group in last 10 years . Two previously in Collingsville and the latest last Friday in Sullivan. I live outside Buffalo New York purchased from Laura group in last 10 years . Two previously in Collingsville and the latest last Friday in Sullivan. I live outside Buffalo New York. Breanna King (salesperson) was great answering all questions over phone via voice or text. Kyle Lucas apprised my trade in once I arrived he was a little lower than my original estimate due to rust but we worked out a compromise which in my opinion was more than fair. The dealership is quite fortunate to have them both. Yeah and as before the thirteen hour to and fro is well worth it. More

I had an appointment for a recall when I arrived nobody wanted to acknowledge me or ask if I needed assistance. I waited around for 20 minutes and nobody seemed to care. I wouldn't darken the doorstep of wanted to acknowledge me or ask if I needed assistance. I waited around for 20 minutes and nobody seemed to care. I wouldn't darken the doorstep of that place ever. More

Absolutely the worst dealership I have ever purchased a truck from in my 45 years of purchasing trucks. Has taken 3 week to finalize the deal and paperwork and I had to initiate 80% of the calls to get any truck from in my 45 years of purchasing trucks. Has taken 3 week to finalize the deal and paperwork and I had to initiate 80% of the calls to get anything accomplished. Was told yesterday truck was in route to me today and it never showed up and I had to call once again to see whats happening as the truck never arrived. May show tomorrow?? Stupid me for purchasing a truck online. Never dealt with a more unprofessional staff in my life except the person that directs the calls as she did everything she could anyway. More

Sales person was great. The finance person was good. It took a hour for a cash deal. Gm had a attitude. took a hour for a cash deal. Gm had a attitude. More

Worst dealership and salesperson experience I have ever encountered in my life. The salespeople at this dealership make it a point to NOT answer any questions, help or treat you with any respect. I have p encountered in my life. The salespeople at this dealership make it a point to NOT answer any questions, help or treat you with any respect. I have purchased cars all over the USA in the last 30 years, the experience Laura Buick GMC is by far the absolute worst dealership experience I have been a victim to, and yes, you feel like a victim when your finished with this dealership, they have taken the derogatory “ car salesman” phrase to the next level…if there was a award for this type of treatment Laura Buick GMC would win the gold. More

I was looking for a great used suv and Garrett found a buick encore in pristine condition. Garrett was very professional, he explained what extra features were included and answered all of our questions. buick encore in pristine condition. Garrett was very professional, he explained what extra features were included and answered all of our questions. I would highly recommend Garrett to any one looking for a new or used vehicle! Brenda dace More

We had done a lot of comparison shopping before our actual visit to the dealership. We found that Laura GMC was the most competitive dealership for the truck we wanted to purchase. We had a great overa actual visit to the dealership. We found that Laura GMC was the most competitive dealership for the truck we wanted to purchase. We had a great overall buying experience and ended up with an exceptional truck! The salesmanship was very knowledgeable and helpful but without the typical high pressure. Our salesman allowed us to take our time and was very patient. Would definitely recommend this dealership to friends and family. We are very satisfied customers! More

We made a deal both signed the agreement and gave a down payment. The vehicle had some codes needing repaired we waited a week and a half and they upped the price $204 to pay for a temp tag. Bull they wer payment. The vehicle had some codes needing repaired we waited a week and a half and they upped the price $204 to pay for a temp tag. Bull they were upping the price to offset the repairs. We gave full asking price and we weren’t told until we picked the vehicle up and it was a cash deal for my son and his first transaction. Rediculous way to do business. They got it down to 125 but still more than agreed on. Temp tags are about $10-15. Happy with the deal until this. Very crooked way of doing business we gave you what you asked for full price. I would More

Happy Car buyers Jonathan Hegger was fantastic we took a leap of faith and drove down from Michigan trusting him to keep his word. He was fantastic and we both bought Jonathan Hegger was fantastic we took a leap of faith and drove down from Michigan trusting him to keep his word. He was fantastic and we both bought a car each. Never had a good experience at a dealer before we both hate the way salesmen will lie to you and you know they are lying. NOT here Jonathan was so polite , professional what a relief it was to meet him. More

Amazing Customer Service This was my first time going to Laura to get a check engine light fixed on my car. They went above and beyond to help figure out what the problem was This was my first time going to Laura to get a check engine light fixed on my car. They went above and beyond to help figure out what the problem was and a solution to it. Kevin was the guy who helped me understand what was wrong with my car and walked me through the steps on how to fix it and turn it into my warranty. I will definitely be going back to Laura to get anything fixed on my car! Would recommend everyone to go to Laura. More