Laura Chevrolet Buick GMC
Sullivan, MO
Filter Reviews by Keyword
By Type
Showing 137 reviews
Still waiting Purchased a new 2500hd duramax on November 10. Took 3 and a half weeks to get certificate of origin so I could license truck. Truck was suppose to ha Purchased a new 2500hd duramax on November 10. Took 3 and a half weeks to get certificate of origin so I could license truck. Truck was suppose to have floor liners from factory per window sticker but were not in truck. Was told they would ship them to me. Over a month later and several phone calls and still no liners. Very disappointing after spending that kind of money on a new pickup. More
warrenty work on my truck While I just had a software change that I cannot verify, Josh did a good job getting my truck in when it was most convenient for me and had it finishe While I just had a software change that I cannot verify, Josh did a good job getting my truck in when it was most convenient for me and had it finished when I returned. I appreciate thatl More
Great Car Buying Experience!!! The salesmen and staff were very courteous and respectful of our time. Sales manager greeted us at the door and offered us something to drink. No pre The salesmen and staff were very courteous and respectful of our time. Sales manager greeted us at the door and offered us something to drink. No pressure. True to their advertised pricing which was much less than area dealerships with no gimmicks or false sales price. Other dealerships we visited showed a price with various discounts only a few would ever qualify for, one was even a courteous transportation discount they showed on a brand new truck (which wouldn’t even apply). Laura’s sales price was their price as advertised. Everybody was straight forward with nothing to hide. Great car buying experience. More
took care of manner in a timely manner very polite they were friendly and very polite took care of the matter in a timely manner they would visit with me to help pass the time to where I never felt I w they were friendly and very polite took care of the matter in a timely manner they would visit with me to help pass the time to where I never felt I was forgotten More
excellent Pleasant, professional, and went above and beyond to service my vehicle even though it was not purchased at this dealer. I would highly recommend thi Pleasant, professional, and went above and beyond to service my vehicle even though it was not purchased at this dealer. I would highly recommend this service department. More
Quick and efficient This was my first service since buying the car. Was greeted and the waiting area was right there. Kept me up to date and were done in no time. This was my first service since buying the car. Was greeted and the waiting area was right there. Kept me up to date and were done in no time. More
Hassle Free Everyone there was friendly and did not push anything on us. They did a great job in expediting the buying and financing process for us. Everyone there was friendly and did not push anything on us. They did a great job in expediting the buying and financing process for us. More
Very accommodating! This was my first experience with the service department. They did a great job of taking care of my recall. Kevin was ver helpful with explaining abo This was my first experience with the service department. They did a great job of taking care of my recall. Kevin was ver helpful with explaining about the recall. A young lady scheduled me when the parts came in. Then Marco checked me in the date of service. They were all very accommodating. More
Quick and Easy Lined up everything over the phone. Flew in from Wisconsin, got picked up at the airport by Laura and driven back to the dealership, and was out of th Lined up everything over the phone. Flew in from Wisconsin, got picked up at the airport by Laura and driven back to the dealership, and was out of there in a few hours with a new vehicle. Very easy people to work with. Would recommend to everyone. More
Great friendly service The service rep was great He explained a better deal with the oil changes and he recommended the vehicles get on the program. He also explained the The service rep was great He explained a better deal with the oil changes and he recommended the vehicles get on the program. He also explained the recommend maintenance on my vehicles He was very helpful More