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Laurel BMW of Westmont

Westmont, IL

4.7
929 Reviews
Laurel BMW of Westmont is your local BMW dealer serving the Westmont, Hinsdale, Downers Grove, Burr Ridge, Oak Brook, and broader Chicago areas. Whether you are interested in getting behind the wheel of a new or used BMW or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 929 reviews

October 22, 2024

We had a great experience with Shyann Jones at Laurel BMW of Westmont. Shyann answered our every question as we tried to determine which type of vehicle was best for us. Once we decided on the vehicle for More

by NBBMW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Oct 23, 2024 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 20, 2024

I wanted a particular model (X4 M) black/black. The first dealership I went to not only told me that it wasn't available and needed to be ordered, but also there were no 2025 models. It was deal More

by rawilkerson69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Oct 23, 2024 -

Laurel BMW of Westmont responded

Hello, we're happy you found Shyann to be so supportive during your experience here at Laurel BMW of Westmont. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 19, 2024

Ziyad made the entire experience of ordering and purchasing a car easy and fun. Everyone in the building was polite and professional. More

by robstutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziyad
Oct 23, 2024 -

Laurel BMW of Westmont responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2024

I have been a Laurel BMW customer for 30 years and in my opinion they are the best! Rich Stoll and Vesna provide excellent customer service. More

by kerbel.claudia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Stoll, Vesna
Oct 13, 2024 -

Laurel BMW of Westmont responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2024

They have had my car for over a 24 hours at this point. Dropped it at 11 am yesterday for 3 services (basic service, tire rotation and detailing) with an appointment. They called at 3pm yesterday to tell m More

by ayesha_a_ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Oct 18, 2024 -

Laurel BMW of Westmont responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (630) 537-0311 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 25, 2024

My sales representative was great and handled the transaction very professionally. She was responsive and thorough More

by Ronalddiamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vesna and Kerry
Sep 28, 2024 -

Laurel BMW of Westmont responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2024

I went to two different dealerships in the area. I was not treated seriously and kept having a contact my sales rep. To make a long story short they sold my car that I was waiting for without contac More

by Krystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann
Sep 28, 2024 -

Laurel BMW of Westmont responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 28, 2024 -

Krystal responded

Thank you!!!

September 20, 2024

Took my teenager (2007 BMW Z4) in for service and they treated him (and me) like he was a brand new baby bimmer. Great service and upfront pricing. Well worth the drive from Aurora to Westmont. More

by jameswhattam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Brandt
Sep 28, 2024 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2024

Jay was super helpful and took care of our issue in a timely manner for a fair price. We will definitely be coming back for service on our X5 in the future More

by imred5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Aug 29, 2024 -

Laurel BMW of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2024

Very good service, comfortable place. Professional. Just they lost my license plate and don’t found it jet. More

by Jose Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Aug 29, 2024 -

Laurel BMW of Westmont responded

Hi Jose, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (630) 537-0311. We hope to hear from you.

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