Laurel BMW of Westmont

I cannot say enough great things about Tyler Brandt at Laurel BMW of Westmont. Tyler consistently provides exceptional customer service and truly goes above and beyond to make the entire experience stres Laurel BMW of Westmont. Tyler consistently provides exceptional customer service and truly goes above and beyond to make the entire experience stress free and accommodating. While my vehicle was being inspected and checked for the services it needed, he made sure I was taken care of by allowing me to get a dealer loaner vehicle right away. Not only that, but he also made sure I received a really nice loaner that I specifically asked for, which I genuinely appreciated. What stands out most about Tyler is his professionalism, communication, and willingness to help. He always keeps me informed, answers questions honestly, and makes me feel valued as a customer instead of just another appointment. It’s rare to find someone who consistently provides this level of care and attention, and it’s one of the main reasons I continue making the drive to Laurel BMW. Tyler is truly exceptional at what he does, and I highly recommend working with him if you want outstanding service. More

We had a great experience purchasing a new BMW X-1. Our salesman Tony was a pleasure to work with. We highly recommend Laurel and Tony to friends and family. Our salesman Tony was a pleasure to work with. We highly recommend Laurel and Tony to friends and family. More

I am an out of state buyer. Contacted the dealer specifically about a Carfax link for sale. Confirmed availability for the vehicle- yes, it's here and they sent pictures, as the Contacted the dealer specifically about a Carfax link for sale. Confirmed availability for the vehicle- yes, it's here and they sent pictures, as the car (X5) hadn't even made it through detail yet. Told sales rep to send me a deal sheet and we can get and agreement in place, happy to place a deposit on it. I was 100% transparent about being out of state, I was a cash buyer and would fly in next week to pickup. It was acknowledged, and asked for this to quickly be wrapped up. This was at 10ish AM 5/7/26. I provided everything they needed for a term sheet by 11AM. At 4pm that same day, I reached out again, asking for the agreement- Brendan- sales person, I just sent it 4:07PM with manager Mark Januszkiewicz on the term sheet. To which, I immediately made a counter offer 4:22PM. Zero reply. Reasonable offer( around $900 difference) Car had damage to both exterior and interior- thought that to be reasonable. Again, no reply. Next day, reached out to the rep again 5/8/26 (Brendan Dorsey) No reply. Check the link on the website, car is gone. Horrible service, even worse communication past the initial stages of confirmation and photos. What I believed to be a great start to my interaction turned into a massive waste of my time. Shame on you. If you'd like to dispute any of this, I'd be happy to share my entire text and email thread about how badly you dropped the ball here. More

We bought the car from your dealership because we liked Ziyad the salesperson. He is very knowledgeable and was extremely helpful with all of our questions. Ziyad the salesperson. He is very knowledgeable and was extremely helpful with all of our questions. More

I had a great experience at Laurel BMW. Luke was a pleasure to work with and got me a great deal on my 2026 X3 M50. Luke was a pleasure to work with and got me a great deal on my 2026 X3 M50. More

Excellent overall buying experience. They explained everything about the car which was very technical. Good follow-up after the purchase. I did not have a vehicle to trade in and I di They explained everything about the car which was very technical. Good follow-up after the purchase. I did not have a vehicle to trade in and I did not get the car delivered to my home. I picked it up at the dealership. More

Up front pricing, and excellent customer service! Jay Buis is a pleasure to work with! Jay Buis is a pleasure to work with! More

I recently purchased a used vehicle from Laurel BMW. My experience was easy, smooth, thorough and my salesperson Brenden was very capable. I would recommend both to future customers. My experience was easy, smooth, thorough and my salesperson Brenden was very capable. I would recommend both to future customers. More

Always had good experience with them. They don't try and sell you on things you don't need. They also have a good oil change plan for older cars. They don't try and sell you on things you don't need. They also have a good oil change plan for older cars. More