Laurel BMW of Westmont

Good service. Labor rate is high. Service manager did an excellent job and was timely Labor rate is high. Service manager did an excellent job and was timely More

Our salesperson Jay Buis is very nice to work with. He provided video walkaround and discussed the necessary repair. Got the service done in time. He provided video walkaround and discussed the necessary repair. Got the service done in time. More

I’ve always gone to Laurel to service my BMW so when looking for a newer 2nd vehicle I knew I where I would go. I trusted Laurel to not only have serviced the pre-owned car but to also give me a no hagg looking for a newer 2nd vehicle I knew I where I would go. I trusted Laurel to not only have serviced the pre-owned car but to also give me a no haggle price. Elvis was friendly, personable and an awesome person to do business with. I will always go back to Laurel for all of my car needs. More

Very friendly professional staff helpful with your vehicle needs clean environment fast and efficient service vehicle needs clean environment fast and efficient service More

Check them out! You won't be disappointed! Always good service and support! Thanks you the best!!!👍👍👍 You won't be disappointed! Always good service and support! Thanks you the best!!!👍👍👍 More

Michael Buzzelli and James Service 630-230-2826 Direct Laurel BMW of Westmont Best of the best service techs and service advisor at Laurel. Hats off to the service department for fixing my coola Direct Laurel BMW of Westmont Best of the best service techs and service advisor at Laurel. Hats off to the service department for fixing my coolant issue for $640. So, first I purchased my 2010 BMW 750 LI x-drive from Elmhurst jag/bmw. They told me they would fix anything that went wrong because they have an experienced service department. I literally did every service at that location because I purchased the car there and would tell them I am in the car all day please make sure everything that needs to be updated is updated, I need this vehicle to go the distance. After my vehicle went out of warranty I was having some issues with the vehicle burning large amounts of coolant and was making a rumbling noise under the dash. They said the coolant was leaking into the engine block making the car misfire at times as well as burning all the coolant. I was told by Elmhurst BMW that I needed a new engine which was $14,000 plus $9,000 in labor. I was told I should just trade the vehicle in and buy and new one! Elmhurst told me they don’t work on a lot of BMW 750 LI’s, which came as a complete shock because they told me they did when I purchased the vehicle from them. Needless to say, I was unhappy with Elmhurst. I called Perillo BMW and nobody answered the phone for three days…what a joke. I called Michael Buzzelli at Laurel BMW Westmont. I brought the vehicle in that day. Their experienced service department did a full inspection, they diagnosed and fixed the coolant issue and found some other major issues with the vehicle as well that needed to be addressed. They changed the spark plugs, which fixed the misfire. They replaced some coolant values that was super cheap and the whole root of my concerns. They also, saw some suspension damage and it was an easy fix that was just right in front of everyone’s face and needed to get fixed. It was shocking that Elmhurst missed all of these major issues that could have resulted in lots of trouble down the line. Also, I went down to the parts department at Laurel BMW and they help me price out some Pirelli brand all-season tires and rims. I was having some ride issues and they kept bubbling with the goodyear tires that Elmhurst demanded I use. The Parts tech was super helpful and took the time to show me all the options. They printed out everything I needed and I gave the list to Michael Buzzelli. He took care of everything. He kept me updated and those smooth Pirelli tires were the vehicle. Best of the best service techs and service advisor at Laurel. Hats off to the service department for fixing my coolant issue for $640. Don’t take your 7- series anywhere else. More

Friendly. Did a great job. Got my car back quick. Staff there was very helpful. Did a great job. Got my car back quick. Staff there was very helpful. More

Fantastic customer service. Our salesperson Vensa is wonderful to work with -- great attention to detail, responsive, thorough, efficient and incredibly kind. Our salesperson Vensa is wonderful to work with -- great attention to detail, responsive, thorough, efficient and incredibly kind. More

Great Service- timely- very informative. Service associate went above and beyond! Always friendly even at 7:30pm! Service associate went above and beyond! Always friendly even at 7:30pm! More

Blake was very friendly and helpful. He explained all that needed to be done to my vehicle and the cost. Work was completed ahead of schedule and Blake again went over all results. Alw He explained all that needed to be done to my vehicle and the cost. Work was completed ahead of schedule and Blake again went over all results. Always a good experience at this dealership More