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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.6
944 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 944 reviews

April 16, 2022

Great customer service! Great service. Did not have to wait long. Was given a video update of my vehicle which was really nice. More

by Karen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devon
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Apr 20, 2022 -

Laurel BMW of Westmont responded

Hello Karen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

Pleasant service representatives. The cost of repairs have a tendency to be high although my recent experience was better. More

by Dd7983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
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Apr 18, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

April 12, 2022

Laurel BMW of Westmont and Luke Wierzba were great to work with. It was an easy car buying experience! More

by stevevisser
Recommend Dealer
Yes
Employees Worked With
Luke Wierzba
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Apr 14, 2022 -

Laurel BMW of Westmont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2022

Excellence service I ever have . Thank you for my advisor Jay. I be back again More

by Napadol Montri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
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April 04, 2022

Great service, as always. James takes great care of me every time I'm in for service. Definitely recommended. More

by uvitalik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Randall
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Apr 06, 2022 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 04, 2022

Positive dealership experience. No pressure , very business like. Worked with me to get the car I wanted and kept me well informed of the delivery schedule. More

by arnie7991
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vesna V
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Apr 08, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 31, 2022

My experiences with James Randal, in service have always been great! While I did not by my X5M for Laurel, he always treats me as if I did. More

by Steve Slagter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Randal
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Apr 03, 2022 -

Laurel BMW of Westmont responded

Hello Steve, thank you for your kind review; we are happy to pass along your comments to James Randal here at Laurel BMW of Westmont! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2022

Bad experience with this dealership,keeping my car in service without any updates or communication More

by Mimisvilenova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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Apr 05, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0311 to discuss what we can do to help.

March 29, 2022

I went for a front wheel brake pad replacement for my BMW X3. This should normally cost $400 at the most for parts and labor. I ended up being charged $ 1,175. And the reason for it was not discussed until More

by Juno1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I decline to reveal his name
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Apr 02, 2022 -

Laurel BMW of Westmont responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (630) 537-0311 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 26, 2022

Paul my sales person and Joe the finance manager were both professional and knowledgeable. They made my buying experience seamless and enjoyable. More

by Podgod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and Joe
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