Laurel Ford Lincoln

All of my needs were not met on this visit. It was discussed in advance to look at certain things, and it was not accomplished. It was discussed in advance to look at certain things, and it was not accomplished. More

Considerate of customer needs and expectations. Courteous and efficient to meet results in a timely manner . Top quality service! Courteous and efficient to meet results in a timely manner . Top quality service! More

Pleasant to deal with. Super fast service. Recall work done efficiently. Will continue to use Super fast service. Recall work done efficiently. Will continue to use More

Vehicle in for inspection. Laurel had redone the complete brake systems last May for inspection. On this visit, we were advised that "pivots" required replacement for a cost ex Laurel had redone the complete brake systems last May for inspection. On this visit, we were advised that "pivots" required replacement for a cost exceeding $700. I, nor any of my colleagues, have ever heard of "pivots" on brakes. I declined the service and picked up our truck. The Service Advisor could not explain "pivots" either. I took it to another inspection station and the vehicle was inspected, and we were told the brakes were perfectly fine. As a purchaser and service customer of Laurel since 2015, you have just lost a loyal customer. I don't appreciate trying to scam my wife. More

Very smooth and quick buying experience. The staff was easy to work with and helpful! The staff was easy to work with and helpful! More

We love having our vehicle’s service done at Laurel Ford. Honesty and integrity to a what they are all about. Honesty and integrity to a what they are all about. More

Gentleman I talked to was very nice. Earl? I think was his name. Will continue to bring vehicle there for inspection. Earl? I think was his name. Will continue to bring vehicle there for inspection. More

Laurel Ford in Wndber Pa. has satisfactorily corrected my issue. I only gave an4 star rating because as a result of the work done was neglecting to do some type of cleanup of has satisfactorily corrected my issue. I only gave an4 star rating because as a result of the work done was neglecting to do some type of cleanup of the coolant from under the vehicle. I noted fluid on my garage floor after I parked the vehicle for the evening. More

Fantastic Experience! Especially with salesman Justin Blough and Adam in Finance.! They made an out of state purchase much easier. Especially with salesman Justin Blough and Adam in Finance.! They made an out of state purchase much easier. More