Laurel Ford Lincoln
Windber, PA
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2008 Dodge RAM 2500 Cummins Overall, an excellent experience working with this dealership. I found the truck advertised on several online car/truck sites. After determining t Overall, an excellent experience working with this dealership. I found the truck advertised on several online car/truck sites. After determining that the vehicle was close to what I was looking for I started a dialog with Scott Long. Scott was always prompt and courteous. Scott was more than willing to provide as much information as I asked for. Scott's information was always accurate. I feel that when dealerships are selling their vehicles online to a broad audience and the buyer isn't able to personally inspect the vehicle during the typical purchasing process, the seller agent, Scott in this case, has to go out of his way to provide information, data and pictures to support the vehicle that they are representing. Scott Long did so. I am not going to commit to a long drive/flight to purchase a vehicle and then suddenly learn something I didn't expect to see about the vehicle. I tried to communicate this fact upfront. In the end, the truck was more than what I expected and I was delighted with my purchase. Scott from Binghamton, NY More
2013 Ford Escape Recall Laurel had my Escape for over a week. It was returned with parts missing & misaligned assembly on body parts. No return calls to fix the issues I am d Laurel had my Escape for over a week. It was returned with parts missing & misaligned assembly on body parts. No return calls to fix the issues I am done with Ford & Laurel Auto Group! More
Scott made every effort to answer any question in a timely fashion. He was great from the initial meeting through the delivery process. Great buying experience. timely fashion. He was great from the initial meeting through the delivery process. Great buying experience. More
Found the vehicle online and asked for more information about it. Scott Long responded immediately! He was very friendly and knowledgeable. We were able to set everything up through emails during the wee about it. Scott Long responded immediately! He was very friendly and knowledgeable. We were able to set everything up through emails during the week and I got my car that Saturday. The price was great! Went over every detail of the car and answered any question I had. I love my new (used) car! More
I recently purchased a new 2014 Mustang GT premium. i knew going in the basic kind of car i wanted. they didn't have what i wanted at the dealership so they searched all nearby dealers and couldn't find knew going in the basic kind of car i wanted. they didn't have what i wanted at the dealership so they searched all nearby dealers and couldn't find what i was looking. we ended up placing a custom order threw ford to get the exact car i wanted. he quoted me a price, after incentives including taxes, and all applicable fees. i took my vehicle specs and the price he gave me and contacted local dealers to see if they could beat Laurel Fords offer, and they either offered a higher amount or didn't answer back at all. it was the best deal within 75 miles of where i lived. i decided to place the order threw Laurel Ford and it took about 9 weeks to get built and delivered. they kept me updated on my vehicle status with weekly emails. they did not pressure me into buying any additional upgrades or packages. when i the vehicle finally came i was relieved to find it was exactly what i wanted but also the price i paid was the exact price he quoted me 9 weeks prior. they are very transparent with their offers, so if they say this is what you will pay, you can expect to pay that and not a penny more. The staff were friendly and knowledgeable of the car and helped me get acquainted with all its gadgets. i also want to mention i traded in my old car towards this purchase. they gave me the highest amount Kelly Blue book said my car was worth. it was overall a pleasant experience. i will buy from them for life and recommend them to anyone interested in a new car. More
Recently purchased a 2010 Mercury Mariner from Laurel Ford in Windber, PA. Scott Long assisted us in the purchase. Mr. Long treated us as though we were purchasing a brand new car. He explained every Ford in Windber, PA. Scott Long assisted us in the purchase. Mr. Long treated us as though we were purchasing a brand new car. He explained every detail of the vehicle with confidence and pride. Mr. Long was extremely professional in every regard, but very personable at the same time. Purchasing "used" cars in the past have never been a positive experience as dealers/salesman seemed more bothered to be assisting on a used vehicle vs a new one. Scott made us feel very important and it was truly a great experience. I will highly recommend Laurel Ford and Scott Long to friends and relatives. More
I contacted Scott in reference to a vehicle they had listed on the internet. I was able to negotiate the entire purchase, finance, and extended warranty of this vehicle via e-mail in less than 24 hours listed on the internet. I was able to negotiate the entire purchase, finance, and extended warranty of this vehicle via e-mail in less than 24 hours. The next day I flew to Pittsburgh, Scott had their delivery personnel pick me up at the airport, take me to the local McDonald's to look over the truck, complete the paperwork, and I was on my way home (North Carolina)! This was the best vehicle buying experience I have had! Price was great and the ease of the transaction was priceless! Thank you Scott! More
This is the second vehicle I bought from Scott and it wont be my last, Scott and laurel dealership there the greatest !!! Fast service when i told Scott what I was looking for he had it the next day wont be my last, Scott and laurel dealership there the greatest !!! Fast service when i told Scott what I was looking for he had it the next day More
Drove 4+ hours from Buffalo, NY for the truck of my dreams, and this dealership was worth every mile. Excellent service, communication, and attention to detail. Would reccomend them any day!! dreams, and this dealership was worth every mile. Excellent service, communication, and attention to detail. Would reccomend them any day!! More
Friendly, no pressure sales, quick paperwork and minimum fees. Good old-fashioned service and support to customers. Hard to find such service and support today fees. Good old-fashioned service and support to customers. Hard to find such service and support today More

