Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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Initial contact with Danielle based on internet sales and positive reviews from this web site. When I arrived @ the dealership everyone was friendly, helpful and professional. Phil Ossino is my sales guy, positive reviews from this web site. When I arrived @ the dealership everyone was friendly, helpful and professional. Phil Ossino is my sales guy, very professional, upbeat, knowledgable. The folks who work here are a team, work well together and are happy! I got what I think is the best deal in this region (based on quotes from other dealers for the same product). Danielle and Phil kept checking in with me on my process of searching for a vehicle. They want to sell cars and realize that if the customer's needs are met they will sell that car and very likely a car for the customer's friends, family etc. I went to Lawless twice. Each visit was pleasant and stress free. I was offered coffe, water and on the evening of the sale pizza. The paperwork process requires some waiting and everyone (even sales folks who weren't involved in my purchase)made sure I was comfortable. The showroom is clean (restroom included). My goal is to pay off this new Jeep Liberty ASAP and return again for another car. Lawless has a winning team. I will referring friends and family. More
Satisfied with the entire process from my first email to the dealership to buying and picking up my vehicle. There was no undue pressure applied by the salesman or finance manager. My day spent at the deale the dealership to buying and picking up my vehicle. There was no undue pressure applied by the salesman or finance manager. My day spent at the dealership was generally fast-paced but relaxed which made it easy to agree on and close on this vehicle. More
I contacted Nick about purchasing a new truck my husband was in love with for a surprise for his 40th birthday. I contacted Nick and explained the situation about it being a surpise. He was awesome througho was in love with for a surprise for his 40th birthday. I contacted Nick and explained the situation about it being a surpise. He was awesome throughout the entire process. I contacted him on a Monday and i had the new truck in my driveway waiting for my husband when he got home on Thursday. Nick even brought the truck to my house himself...on his day off, because that day was most convenient for me. I couldnt believe how helpful he was and so willing to work around my schedule. Everything was done so quickly i couldnt believe it. He returned every call i had in a short time and answered any question i had immediatley. I cant say enough good things about him. I went into the dealership very nervous about the purchase but he walked me through everything and it was a piece of cake. I HIGHLY recommend Nick to anyone and am very grateful for everything he did to help me surprise my husband. Thanks again Nick! More
I had a great experience with Lawless Chrysler Jeep. I purchased a Jeep at a great price and had excellent service. I will recommend Lawless to everyone. Tom Haddad and Richard Lawless both listened to purchased a Jeep at a great price and had excellent service. I will recommend Lawless to everyone. Tom Haddad and Richard Lawless both listened to my needs and found the perfect car for me. thank you, Jenna Neer More
I was very please with the amount of time the salesman Nick Dicarlo spent with me to complete the transaction no game playing at the time of accepting the offer and negotiating a very good price for the J Nick Dicarlo spent with me to complete the transaction no game playing at the time of accepting the offer and negotiating a very good price for the Jeep Liberty also I did not feel pressured to buy the car at any time, I usually don't trust any salesmen but Nick seemed to be genuine, I would recommend him and the dealership to family and friends. More
We went to another Boston area dealer (large dealer) and felt like a number, not a customer. Lawless made us feel like we were the only people they were working with despite being very busy. They are also felt like a number, not a customer. Lawless made us feel like we were the only people they were working with despite being very busy. They are also very willing to make deals with you and offered a great service package. More
Every time I go there every one is so friendly, they treat you like family Phil was great explaining every thing about the car and taking his time to make sure we new everything we had to. Sham as alway treat you like family Phil was great explaining every thing about the car and taking his time to make sure we new everything we had to. Sham as always very pleasant and let us know everything we asked well we were looking Chris is the nicest person any one would like to meet so friendly and takes the time to explain everything when it comes to getting you what you want for financing. I would recommended this place to everyone I know. More
I took the trip to Lawless to check out a used 2004 Toyota Highlander. Though I didn't make the purchase, what I found was a team of friendly, very helpful and knowledgeable staff. They did not try t Toyota Highlander. Though I didn't make the purchase, what I found was a team of friendly, very helpful and knowledgeable staff. They did not try to - like other dealers - mark up their prices by 100% or more, pressure me into the sale, or give me any bs either about the vehicle, financing, or pricing. I love this dealership and would recommend them to anyone, especially people looking for a good deal from a reputable dealer without worrying about second thoughts or regrets after making the purchase. This is only the second dealer I have ever found in the New England area with such a great team. The other is Carter which is located all the way down in Manchester, CT. Either of these dealerships are well worth the drive, no matter where you live. More
I WAS IN THE MARKET FOR A NEW CAR AND HAD VISITED SEVERAL DEALERSHIPS WHEN I WAS REFERRED TO LAWLESS BY MY NEPHEW. I MET MR.MOXLEY WHO I FOUND TO BE PERSONABLE AND HELPFUL. ALTHOUGH YOU DID NOT HAVE THE CA DEALERSHIPS WHEN I WAS REFERRED TO LAWLESS BY MY NEPHEW. I MET MR.MOXLEY WHO I FOUND TO BE PERSONABLE AND HELPFUL. ALTHOUGH YOU DID NOT HAVE THE CAR THAT I WAS LOOKING FOR ON YOUR LOT, HE ASKED FOR THE OPPORTUNITY TO TRY AND LOCATE IT FOR ME. HE WAS NOT ONLY SUCCESSFUL IN FINDING THE MAKE, MODEL, COLOR AND OPTIONS, BUT AT A PRICE I COULD AFFORD. I FOUND MR. MOXLEY TO BE FRIENDLY, KNOWLEDGEABLE, HARDWORKING AND ABOVE ALL HONEST. I WOULD UNCONDITIONALLY REFER MY FAMILY AND FRIENDS TO LAWLESS. I COULD NOT BE ANY HAPPIER ABOUT MY CAR BUYING EXPERIENCE! More
My husband and I needed to get a bigger car for our growing family. We were lucky enough to go to Lawless. We had internet contact with "Andy" but dealt with Chris DiCarlo at the dealership. I can no growing family. We were lucky enough to go to Lawless. We had internet contact with "Andy" but dealt with Chris DiCarlo at the dealership. I can not tell you how absolutely thrilled we were with the service we recieved from Chris. He listened to what we were interested in, what we needed and what our price range was. He was able to get us everything we wanted, with a few extra bells and whistles, well within our price range. He wasn't pushy and didn't try and sell us things we didn't need. He took care of everything and we were able to make the purchase within 24 hours. He even made sure that the air conditioner was running and that the car was at a comfortable temperature for us when we left (we had to bring our 10 month old with us and it was an extremely hot day). Because of his attention to detail, his willingness to work with us, and his overall pleasent and comfortable demeanor we will recommend Lawless to everyone we know and will make any future purchases through them as well. He is truly an asset to the company and we strongly recommend anyone interested in buying a car to ask for him. More

