I purchased an off brand used car from Lawless, and worked with Jared Ruiz to get the deal done. Jared was polite, friendly and helpful to all my questions prior to the purchase, during the purchase and even after the purchase. Because he showed me what an aftermarket heated seat install looked like (from his own personal car), I opted to add the aftermarket heated leather package. The process of getting the aftermarket leather was easy, I didn't have to do anything, since Jared took care of it. Jared was easy to work with, no pressure kind of guy. Fred Foster actually delivered my vehicle since Jared was out on vacation. Fred was terrific as well, overly helpful, very friendly, given that he was delivering a car that he didn't sell. I would recommend Lawless and specifically Jared and or Fred Foster to all my friends and family.