Lawrence Kia

I dealt with Hayden and was very disappointed. I asked a simple question about if they had a Seltos on the lot. He repeatedly told me that the Seltos "appeared" to be there. I asked if he could go out and simple question about if they had a Seltos on the lot. He repeatedly told me that the Seltos "appeared" to be there. I asked if he could go out and touch the car and come back in and tell me it was there. Again he said it "appeared" to be there. I then asked if I turned the corner and pulled onto the lot if the car would be there? He said it "appeared" to be there. I told him I did not appreciate the ambiguity and he would say nothing else. I did indeed visit the lot minutes later and they had no Seltos on the lot. I don't appreciate being lied to by Hayden. More

I was already a fan of kias. My girlfriend has driven them for year. She is on her third. Additionally, this was the was most pleasurable car shopping experience I’ve yet had. Aaron was great. We will be them for year. She is on her third. Additionally, this was the was most pleasurable car shopping experience I’ve yet had. Aaron was great. We will be back More

Stephanie Sparks is my niece. Not only is she a wonderful salesperson for Lawrence Kia, she is a great person. When I’m ready to buy a new car I’m going to my niece for the best experience! I al wonderful salesperson for Lawrence Kia, she is a great person. When I’m ready to buy a new car I’m going to my niece for the best experience! I also tell everyone I know who need a car that they need to go see my niece Stephanie, she will hook you up right! More

What a treat to be able to drive almost an hour to see a car and find it to be such an enjoyable visit!! I worked with Stephanie Sparks, and couldn’t be happier! I was met with a lovely young woman that wa car and find it to be such an enjoyable visit!! I worked with Stephanie Sparks, and couldn’t be happier! I was met with a lovely young woman that was the whole package……kind, polite, knowledgeable, confident, helpful, and fun. Exactly the kind of person you wish to do business with!! Honestly, she was something else. Never gave me the feeling of pushing or hurrying me, and answered any questions I may have, and I had many. Stephanie gave me all the time I needed … respecting that for me the customer, this was a big decision! I was able to leave that evening very happy I purchased from this dealership 😆. I also appreciated the others I met , a very professional group of team members. Something Stephanie provided for me was being able to feel comfortable, I felt that immediately, I was grateful for that. This dealership was so on top of things. I was pleased to find the Allstate Insurance co right inside Lawrence/Kia! I had a great visit with Michael and we ended up doing business together! I am very excited about the entire experience finding my beautiful new car! YES 👍 THANK YOU SO VERY MUCH Stephanie & Kim, and to all!! I apologize this is rather lengthy, but you are certainly well deserving of my positive words🚗 Denise Heishman More

Dodge W was very helpful when I was searching for a car for my daughter for my daughter More

Thanks Dodge, for making our car buying experience pleasant. Dodge is knowledgeable , polite, respectful. Buying a car at Lawrenceville Kia was a great experience because of Dodge W. Thanks Dodge pleasant. Dodge is knowledgeable , polite, respectful. Buying a car at Lawrenceville Kia was a great experience because of Dodge W. Thanks Dodge More

Evil dealership! I would never ever buy a Kia again they Evil dealership! I would never ever buy a Kia again they do not stand behind there product. Evil dealership! I would never ever buy a Kia again they do not stand behind there product. More

Just having moved to Lawrence I had a tire sensor on my new K5. Air was put in the tire and the sensor which displays on the center console showed 37 in all tires. I was told to see the local Kia dealersh new K5. Air was put in the tire and the sensor which displays on the center console showed 37 in all tires. I was told to see the local Kia dealership. It took a week to get in. I arrived at 8:30 as I was told, explained the gage said 37 on all tires as I'd seen for one week. The service person, not the one I'd been working with, two hours later told me my tire pressure was 27 in one tire. Not 37 as my gage said. I asked if my new car had a faulty sensor since I, a ER Trauma nurse , Can certainly distinguish between 27 and 37!!!!!! I was argued with making me feel petty and because I'm a woman I can't be believed between knowing 27 and 37. I was dismissed about the faulty gage idea. I WILL never go back. The gentleman from the Carolina's was very nice and I'm sorry he has to work with the other one More

Chose Lawrence KIA because of the great experience I had when I purchased my wife’s Carnival from them a month ago. I needed a commuter car for work and Kelly Engler took car of me again. That’s two great c when I purchased my wife’s Carnival from them a month ago. I needed a commuter car for work and Kelly Engler took car of me again. That’s two great customer service experiences here from two different people More

Lawrence Kia looked from the outside like the best dealership to go with. I liked the idea of the unlimited warranty. We all realize at this time vehicles are in demand and I was in the marker for the dealership to go with. I liked the idea of the unlimited warranty. We all realize at this time vehicles are in demand and I was in the marker for the most in-demand vehicle-the Kia Carnival. I put a deposit on one and waited. When it came in and I was contacted, the first thing they did was raise the price above MSRP. I was specifically told that would not happen because I paid a deposit. They did adjust that but gave me the lowest offer for my trade out of anyone I’ve talked to. The argument was that they couldn’t give me more because I was getting the vehicle at MSRP. Excuse me? That is what the vehicle should be sold at. Giving me fair trade value was expected. They tried to argue because I showed them the KBB cash value offer that it didn’t count because I was gaining another $1,600 off of my taxes. I explained that this offer included the fact that I could trade and get this price. They also said they took off $500 off my trade with bad tires. I told them the KBB offer had been figured in that all four tires needed replacing. Basically they’re telling you that you won’t get a good deal one way or another. They’ll either sell the vehicle over MSRP or screw you on your trade. More