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Lawrence Kia

Lawrence, KS

4.6
1,075 Reviews

1225 E 23rd St

Lawrence, KS

66046

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Showing 1,075 reviews

July 30, 2018

LIES!! STAY AWAY!! Went to look at a used Jeep. Price was higher than what they showed online. Said they would give me a $850 discount if I financed thr More

by Ryan from OP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Herring, Destiny Crane
Jul 30, 2018 -

Lawrence Kia responded

Ryan, I am so sorry that you had such a bad visit with us. It looks like you were going to be financing with us, so you did receive the $850 discount and as to the interest rate part of things that is entirely dependent on one's personal credit and your credit does have some bumps and bruises which makes it difficult to secure a more aggressive rate. None the less we still fought hard with the lender to get them to help us out so we could secure the deal for you. Unfortunately, we were not successful in doing so and when we parted ways you were going to speak with a family member about co-signing with you so you can get a lower rate. And yes we offer to all of our customer's certain protection packages that they can elect to keep in the deal or they can decline these protection packages just like you chose to do so yourself. We want to make sure we are doing everything we can to give every one of our clients the opportunity to protect their investment. Now as to us selling the Jeep to another client, we did sell it because you refused the offer that we could get secured for you.

July 25, 2018

Trustworthy Thanks to Darin and Will, thoroughly explained what was needed and why. Saved the old parts without me asking, showing me exactly what was wrong. Also More

by Dirtyfreddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Denning, Will Thompson
Jul 26, 2018 -

Lawrence Kia responded

Thank you for the positive review! Our Service Department works hard to make sure that you are treated right and you get the best price for the service you are getting. We appreciate your business and we hope to see you again!

June 28, 2018

New Car Lease Nick is a great salesman to work with made the car buy process much easier. Ben also kept in contact to make sure I was getting the car I Wanted More

by Brother4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Turner, Valerie Abarca, Nick Williams
June 25, 2018

Would not sell the car for there asking price We was ready to buy the car, then he added $700.00 Plus $400.00 To the asking price We left without buying the car More

by Mom and wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Herring
June 16, 2018

Great job on the way they treat there customers. Were going to see another dealership but the way we were treated here by Nick Williams was just outstanding that we did not need to go anywhere else. More

by Bigjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Campbell, Nick Williams, Kim Page
June 06, 2018

Excellent Customer Service Lawrence Kia has the best customer service. They really care about you and want to make sure they can get you exactly what you need. They really work More

by Kate H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Williams
June 01, 2018

Excellent experience. Really enjoyed the entire experience. Kelly Engler was awesome to work with. We got all the stuff done we set out to do. Could not be happier. More

by 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Engler
April 26, 2018

Nick William's the Best Salesman Ever!!! When your ready to make that dream car purchase you have got to see Nick William's. He has helped me get my last 2 vehicles and I am very satisfied wi More

by Stevied57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Denning, Nick Williams, Jacob Luginbill
April 24, 2018

Service The guys over at lawrence always do a great job. They always make sure I am in and out in a timley manner and all my concerns are addressed More

by Ajohnson32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Denning, Nate Howe, Will Thompson
April 24, 2018

Vehicle oil change I like the convenience of the shuttle service. It always me to drop my vehicle off and be on my way to work in no time. Keep up the great service More

by Tmiddleton2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Denning, Nate Howe, Will Thompson
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