
Lawrence Kia
Lawrence, KS
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2016 Kia Soul My husband and I had another wonderful experience with Lawrence Kia in Lawrence, Kansas. Ryan Bjorgaard went above and beyond to find just the right t My husband and I had another wonderful experience with Lawrence Kia in Lawrence, Kansas. Ryan Bjorgaard went above and beyond to find just the right trade for us and we love our new 2016 Kia Soul! It was important for us to stay within our financial perimeters and Ryan met that expectation and was also able to provide us with our "wants" for our new car. Lawrence Kia is leading the way in customer satisfaction and other dealers should take note. Laurie Smith More
Outstanding Dealership! Conscientious Sales and Staff I was on the hunt for an (elusive) Red Kia Soul +, model year 2014 or 2015, knew the exact amount I wanted to spend, the options I wanted and the rang I was on the hunt for an (elusive) Red Kia Soul +, model year 2014 or 2015, knew the exact amount I wanted to spend, the options I wanted and the range of mileage I was willing to accept...in other words...I was a pain in the butt. Chris Schmidt went above and beyond...tracking down my dream car and sending someone to auction to purchase it, keeping me updated throughout the process. The car was in pristine condition, with very low miles, and came in just over my budget. I sent Chris an email letting him know that I didn't want to waste their time or get my hopes up, so I'd decided not to make the trip to Lawrence. Chris reassured me that they would work with me. Despite past negative experiences with car buying, I headed to Lawrence. The place was hopping when I arrived and Chris was working with another couple, but took the time to greet me, pull the Soul around front and introduce me to Chris Follas, who arranged to have another salesman start my paperwork. When Chris Schmidt finished with his other clients, he walked me through all of the details, answering my MANY questions. True to his word, Chris and Chris worked with my budget and I was able to purchase my (new to me) Soul +. I am a very happy camper and will recommend Lawrence Kia to anyone who will listen!! More
Great Service The service advisers were very helpful. The service was quick and the work done was great! I always have a great experience at Lawrence Kia! The service advisers were very helpful. The service was quick and the work done was great! I always have a great experience at Lawrence Kia! More
Integrity and Hardworking When AllState connected me with Kevin and Sam I have to say I was suspect if they could find the perfect car that would fit my budget with the settlem When AllState connected me with Kevin and Sam I have to say I was suspect if they could find the perfect car that would fit my budget with the settlement from a totaled car. But they took everything that I wanted and found a car that had great bonuses and a 5 star CarFax. They quoted me a price that was just dollars above where I wanted to be. But I was still concerned until the deal was done by Mike. They were in communication throughout the whole process and the day of addressed every concern. I searched for other options all the way to the night before just because I had nothing in writing confirming price and was afraid of all the normal used buying car consumer can be afraid of. But after working with this team I can say next time I need a car I am making one call and not even going to worry about shopping around. I trust these guys to honor their word, price and product through and though. Thank you! More
Service Guys The guys in the service area are excellent polite,willing to assist at a drop of a hat. They are willing to go above and beyond the call of service fo The guys in the service area are excellent polite,willing to assist at a drop of a hat. They are willing to go above and beyond the call of service for there customers. More
Customer quality The guys did a awesome job. They are very polite friendly and very respectful. I would tell all of my friends and family to get help with getting a ne The guys did a awesome job. They are very polite friendly and very respectful. I would tell all of my friends and family to get help with getting a new vehicle. They bent over backwards to make us a satisfied customer. More
Easiest buying experience Chris Schmidt was awesome. He worked with us and listened to everything we wanted in our new Kia Soul. We were in and out in less than 2 hours with ex Chris Schmidt was awesome. He worked with us and listened to everything we wanted in our new Kia Soul. We were in and out in less than 2 hours with exactly what we wanted! Thanks Chris!! More
Really good Braden was very reasonale and flexible and obviously knew a lot about the car. He was very easy to talk to and very negotiable. While we were a little Braden was very reasonale and flexible and obviously knew a lot about the car. He was very easy to talk to and very negotiable. While we were a little surprised with the initial price, he was flexible and negotiated a fair deal and was understanding. More
Exceptional!! Erika and Mike were so awesome to work with! Genuinely caring and nice people who have the customer's best interest at heart. They took great care of Erika and Mike were so awesome to work with! Genuinely caring and nice people who have the customer's best interest at heart. They took great care of us! Excellent customer service!!! More
Overall a good experience with a few little bumps Positives--Braden Erickson was very friendly to deal with. Facility is clean. Car was detailed and pretty to take home. Car was what was represente Positives--Braden Erickson was very friendly to deal with. Facility is clean. Car was detailed and pretty to take home. Car was what was represented online. Process was relatively smooth. Staff were respectful. Car is great so far. Braden took the time to connect my phone to the Bluetooth which was very considerate. I felt well taken care of. Negatives--Took too long. I would have appreciated the financing explained earlier in the process. After three hours, I was too worn down and didn't fully understand what was being sold to me. Could have had more gas in the car I left with, had to immediately fill up. Overall--more positives than negatives and definitely a FAR better experience than many I have had More