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Lawrence Kia

Lawrence, KS

3.3
988 Reviews

1225 E 23rd St

Lawrence, KS

66046

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Showing 988 reviews

June 29, 2016

Excellence after hours Walked in at the end of the day. Found the car we wanted in the right color and at an outstanding price. Very low pressure and accommodating. Very kno More

by NewKiaGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Hafer, Patrick Gillespie
Jul 01, 2016 -

Lawrence Kia responded

NewKiaGuy- Congrats on your new vehicle. I'm so glad it worked out that way! It can be tough coming in at the end of the day. Patrick is great and it sounds like he did a great job getting the color you wanted at the price you wanted as well! Have an awesome rest of the summer in your Kia! We look forward to seeing you again! - Anne Kelley

June 28, 2016

Quick and easy We came all the way from Texas to buy a truck because the price was so attractive. Once we got here we got friendly faces and great customer service. More

by TXRam1500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Herring, Erika Campbell, Jacob Luginbill
Jul 01, 2016 -

Lawrence Kia responded

TXRam1500- Wow, all the way from Texas! How exciting! We are so glad you had a great truck buying experience with Erika, Jacob and Chris. And if you ever need a specific year/make/model vehicle, just give us a call and our buyers will find the car or truck you need. I hope you had an opportunity to check out Kansas when you came to visit. Thank you for choosing Lawrence Kia. Have a great summer! - Anne Kelley

June 28, 2016

New Car Andrew was great to work with! Made sure I got the car I wanted with the least amount of stress! Excited to have my new Kia Optima! More

by Clarissa1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Stringer
Jul 01, 2016 -

Lawrence Kia responded

Clarissa1970- Congrats on your new Kia Optima! The Optima is one of our most desired sedans. I'm so glad Andrew took such good care of you during your car buying experience. Make sure to come back and see us again. Have a great summer in your Optima! -Anne Kelley

June 28, 2016

Friendly staff My husband and I bought our first family vehicle here! The staff was very friendly and helped us stay in our price range and for what we we are lookin More

by astallba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Stringer
Jul 01, 2016 -

Lawrence Kia responded

astallba- Congrats on your first family vehicle! I'm so glad Andrew was able to find you a vehicle that supports your budget and price range. Thank you for choosing Lawrence Kia! Come back and see us again soon. Have an amazing summer! -Anne Kelley

June 27, 2016

Great customer service Through every part of my trade in experience this dealership has been great. They have never pressured me in any way. Have been friendly and worked More

by Thedean4051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Gillespie
Jul 01, 2016 -

Lawrence Kia responded

Thedean4051- Thank you for taking time to write a positive review for Lawrence Kia. We work hard to make every customer's experience like the one you just had. I'm so glad we were able to work within your budget and price range. Please come back and see us sometime. The Lawrence Kia Service Department is #6 for Customer Satisfaction and that is out of 385 Kia dealerships in the US. Have a great summer! -Anne Kelley

June 27, 2016

Great Experience Chris Pena was very helpful and listened to exactly what I needed. Awesome experience as a whole More

by Bmik4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pena
Jul 01, 2016 -

Lawrence Kia responded

Bmik4- That Chris Pena, he is a special sales consultant and loved by many customers. Thank you for writing a positive review for Lawrence Kia. We are glad your car buying experience was a good one. Make sure to come in and visit us again soon. -Anne Kelley

June 22, 2016

My best experience of buying a new car ever. I have bought many cars over the past 50 years and this was the best experience of them all. No pressure and very honest negotiations. Friendly and e More

by Thomas R. Heffron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Fell, Terry Gift, Sarah Terrazas
Jun 24, 2016 -

Lawrence Kia responded

Thomas R. Heffron- Thank you so much for taking time to give Lawrence Kia positive feedback on DealerRater.com. We do appreciate the feedback. Terry, Sarah and Bruce are a great team and we are glad they all took care of you throughout your car buying experience. Make sure to come back and visit our Service Department. We are the #1 Kia Service Department. Have a great summer and stay cool! -Anne Kelley

June 22, 2016

The BEST car buying experience I've EVER had!! We seen a 2012 Equinox on the Internet. We drove a little over 2 hrs to look at it. Erika was the BEST!!! Her personality was infectious, she wasn't p More

by Tricia Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Campbell, Jacob Luginbill
June 22, 2016

I regret my purchase. I've been buying vehicles new and used for 30 years and this dealership is the worst I've dealt with. The flaws are to long to list. More

by QA565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple
Jul 01, 2016 -

Lawrence Kia responded

Hi QA565 I'm so sorry you had a bad experience with us at Lawrence Kia. We appreciate your feedback. Would you be able to provide your first name and last name, so I can investigate? Thank you again for your time. -Anne Kelley

June 10, 2016

Excellent Terry "Tank" Gift gave us the best and most efficient service we have ever had. Everyone at the dealership was so helpful and answered all our questio More

by angel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Carter, Terry Gift, Jacob Luginbill, Paige Lee
Jun 21, 2016 -

Lawrence Kia responded

Angel- We are so glad you had a positive experience with our sales consultant Tank. We know it takes time to write review and we want to thank you for your time. Please come back and see us again soon. We look forward to helping you, your friends and/or your family when buying or servicing a new or used car. Stay cool this summer! -Anne Kelley

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