Lawrence Kia

Lawrence Kia will not give me second set of keys to my car! I have had a terrible experience with Lawrence Kia which is far from over. I purchased a vehicle from them on April 25, 2015. When I test drove the ve I have had a terrible experience with Lawrence Kia which is far from over. I purchased a vehicle from them on April 25, 2015. When I test drove the vehicle there were two sets of keys, when I was leaving the dealership, after purchasing that vehicle, I was handed one set of keys from a key ring with two sets. When I asked for the second set of keys I was told that per their policy, I would receive them in the mail with my title. I have received my title and no second set of keys. I have called and been told there was never a second set of keys and the best they can do for me is sell me a new key at cost. The person who helped me throughout the whole buying process no longer works there, and could possibly have the second set of keys to my car, since none of the other employees can seem to find them. I have stopped in and called to speak with the owner but that person has never gotten back to me. I am very upset and uncomfortable that an employee who has been let go could have the keys to my car and knows where I live. On top of the "missing" key situation I have a few other problems with the service I have received at Lawrence Kia. They lied about my credit score, after purchasing my vehicle, I have since received letters from different creditors, stating why I was denied approval for a loan, which states my credit score to be much higher than Kia had stated. I was also denied credit for a loan from at least 4 banks because the price that Lawrence Kia stated for the loan was more than I was actually going to be paying for the vehicle. They were applying for my loan for roughly 13, 300 when I was actually only going to be paying 11, 500 plus tax for the vehicle I purchased. I was denied by multiple banks because the 13, 300 was more than the vehicle is worth. I have ended up with higher monthly payments due to the fact that the loan amount applied for, and credit score stated are false. More

Great to work with I worked with Erika Campbell, and she was awesome! She really took time to get to know me and what I was looking for in a car. She wasn't pushy, but s I worked with Erika Campbell, and she was awesome! She really took time to get to know me and what I was looking for in a car. She wasn't pushy, but she did a great job of selling me the car. I would definitely recommend Lawrence Kia if you are looking for a new vehicle. More

A Great Team Every person listed was a honstly great to work with. Even when disagreeing there was politeness and respect. Greatly appreciate and really connected Every person listed was a honstly great to work with. Even when disagreeing there was politeness and respect. Greatly appreciate and really connected with these folks And couldn't ask for a better bunch More

#1 kia dealer this is my third soul i have bought. i have experienced great help from the dealership ,and to the service department taking care of my vehicle. i re this is my third soul i have bought. i have experienced great help from the dealership ,and to the service department taking care of my vehicle. i recommend anyone in the market of wanting a kia to come to this location to purchase one. they go out of their way to make sure you have a wonderful experience! More

Anna Kraxner review I received lots of positive attention and good service from Ken, Valerie and Begi and I'm very happy with my 2013 Ford Focus. Thanks! I received lots of positive attention and good service from Ken, Valerie and Begi and I'm very happy with my 2013 Ford Focus. Thanks! More

Great Soul Terry 'Tank' was very friendly and a blast to work with. Genuinely could not have asked for a better salesman (even covered my lunch). Dealer worked w Terry 'Tank' was very friendly and a blast to work with. Genuinely could not have asked for a better salesman (even covered my lunch). Dealer worked with me to get an excellent deal on a brand new vehicle and am very satisfied with the purchase. More

very good service Had a great experience. They stayed and worked late to put me in a vehicle. They got me in the car I wanted at a price that was what I could afford. Had a great experience. They stayed and worked late to put me in a vehicle. They got me in the car I wanted at a price that was what I could afford. More

awesome The employees were friendly and courteous. The atmosphere was great and they took all of my wants, needs and desires into consideration. They put me i The employees were friendly and courteous. The atmosphere was great and they took all of my wants, needs and desires into consideration. They put me in exactly what I wanted with a comfortable price. More

Awesome! Erika and Terry were great! I just came out of a bankruptcy and they were able to get me into a brand new vehicle. Definitely would tell people who Erika and Terry were great! I just came out of a bankruptcy and they were able to get me into a brand new vehicle. Definitely would tell people who have credit problems to come see the people at Lawrence Kia. Great customer service and will bend over backwards to get you into a vehicle. More

2013 KIA optima I took my car in to the service department car was burning oil. I mentioned that a week earlier I noticed smoke coming out of tail pipe when I acceler I took my car in to the service department car was burning oil. I mentioned that a week earlier I noticed smoke coming out of tail pipe when I accelerated the next thing I know they are telling me there's slug in my engine and I need a new engine and they could install for $5000. I told them no and they returned my car in worse shape than when I came. The car was smoking like crazy and they had the nerve to tell me it was smoking when I came which was a lie and did nothing else. Do not use thses people they are worthless. More