Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lawrence Kia
Lawrence, KS
1,009 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
March 09, 2013
We look all over for a car for our son. We were already pre-approved at our bank. First person was Ryan we sat down with. Price negotations started with Ryan, they add a 900.00 on top of sale price. They c pre-approved at our bank. First person was Ryan we sat down with. Price negotations started with Ryan, they add a 900.00 on top of sale price. They charge you for all the maintainance to prepare the car for sale. They offered us a cheeper rate of financing but needed a down payment, where as we need no down payment with our own bank. They ask for doc saying proof of residency and would not accept out rental ageement. They wanted my husband's bank statement. I sent over the rental agreemant and Valeria called and threatened to repo the car four days after the sale was aproved and down payment was given papers were signed. They put the temp tag in the wrong place on window and our son was given a ticket for it. Car was on empty and no floormats and very used up tires. They did no delivery for us to show where all light and buttons were. This was a 7500.00 car. When everything was said and done we had our own finacing and this was much harder than it needed to be. Very rude and unprofessional. Other than a threat there was no follow up....I suggest you go elsewhere to find your car...... Date of this action was 3/2/2013............. More
by Debrah58
Employees Worked With
Chin Rajapaksha, Valerie Abarca
March 01, 2013
I talked to several people over the phone and online for 2 days. Rob was very helpful and I felt like he was actually working for me. The first person on the phone (no clue their name) tried talking me into 2 days. Rob was very helpful and I felt like he was actually working for me. The first person on the phone (no clue their name) tried talking me into a car payment on a new car INSTANTLY! All I was trying to do was make a cash offer on a used car. I felt like I was getting put to the side because I offered them $500 less. After a few calls and 2 days I get a return call to tell me the car was already sold. Why not tell me that before, why not just say no to my cash offer. I felt like they didnt want to tell me no, just in case someone would give them full price. I would never use this dealership or tell anyone I know to use them. More
by cormaro91
Employees Worked With
Valerie Abarca
February 15, 2013
Went in to see if we could maybe could get a car, with better gas milege & lower payment than we had. Wow we were very pleased. We got a great Kia Otima 2011,got what we wanted. Lower payments & GREAT GAS better gas milege & lower payment than we had. Wow we were very pleased. We got a great Kia Otima 2011,got what we wanted. Lower payments & GREAT GAS MILEGE. I did'nt think we could get a deal done that day. Very pleased with all the GREAT help we got that day! More
by rick1974
Employees Worked With
Daniel Benedict
February 13, 2013
Did not feel pressured. Took time to explain options and details of the sale. Follow up call next day asking for any additional questions I may have had. Good selection on hand of available vehicles. Eve details of the sale. Follow up call next day asking for any additional questions I may have had. Good selection on hand of available vehicles. Eveyone we worked with at the dealership went out of their way to be helpful. More
by tporter1
February 13, 2013
Had been reading on line about the Kia Souls and wanted to see about available financing and taking a test drive. When I went on line directly to this dealership I was immediately answered by Keri. Had t to see about available financing and taking a test drive. When I went on line directly to this dealership I was immediately answered by Keri. Had to wait for a week, my problem, not theirs before speaking face to face with her. She was very knowledgeable about the vehicle and financing available. Then I test drove the car and was impressed. Bought the car that day. Begi in financing was very helpful. Both of these young women took their time with me and answered all my questions. I drove away with a smile on my face and a great 2013 Kia Soul. Although I have only had the car less then a week I am very pleased with the car's performance. Also dealt with Valeria about a few questions I had after purchase. Feel like I got a quality product and was treated in a most friendly manner by the staff. I would especially recommend these women to anyone looking for a quality car. More
by jhawk11
Employees Worked With
Valerie Abarca, Begi Dzhafarova
February 13, 2013
We went to kia of Lawrance to find a nice used car our 18 year old daughter. Our salesman was Rob. He made the experience of car buying like no other buying experience we've had. He was so patient in helpi year old daughter. Our salesman was Rob. He made the experience of car buying like no other buying experience we've had. He was so patient in helping our daughter find just the right car and very helpful with his experience. Never once did we feel like just another car buyer. After letting her test drive as many cars as she wanted, she finally chose one. The whole experience was pretty painless. She even drove it home that day which has rarely happened to us when buying a car. For sure would recommend him and the dealership. More
by LisaBraun
February 08, 2013
this dealership made it very easy for me to find a car that was right for me. the process was fairly easy. i am satisfied with how things worked out. that was right for me. the process was fairly easy. i am satisfied with how things worked out. More
by joe4234
Employees Worked With
Begi Dzhafarova, Kenneth Coltharp
January 31, 2013
Even though I had not so great credit Mike went above and beyond ! He saw my need for a more reliable vehicle that had a heater and defroster and got better gas mileage. He spent ALOT of time getting me and beyond ! He saw my need for a more reliable vehicle that had a heater and defroster and got better gas mileage. He spent ALOT of time getting me approved and got me a great vehicle, a 2011 Nissan Rogue. I have already spread the word about his customer service and have recommended several friends to go and just talk to him and see what he can do for them. Until I met Mike, I hated car shopping and the hassel of it all, but not any more ! I will definitely look to him when I am ready for my next vehicle !!! Thanks Mike for all you did for me !! Forever grateful, Loren Lossman More
by loren.lossman
Employees Worked With
Begi Dzhafarova
January 18, 2013
I only showed up today to apologize to Rob about not showing up for a previous appointment that I made online. I had no intention of buying. Only looking to see what they were offering. I'm not a happy showing up for a previous appointment that I made online. I had no intention of buying. Only looking to see what they were offering. I'm not a happy camper when it comes car buying because I don't like how long it takes. But Rob was there every step of the way.It still took longer than what I wanted. But I left with a better car than what I thought my poor credit would allow me to get. I needed a gas saver and God sent Rob to help me get a reasonable deal. Because of this deal, I should save AT LEAST $300 per month in gas cost! More
by SeanSteward
Employees Worked With
Kenneth Coltharp
January 13, 2013
I initially did not consider KIA in my new car search. But a car mechanic friend recommended I check them out. I fell in love with the optima from the first test drive!! AND the Lawrence KIA dealership. But a car mechanic friend recommended I check them out. I fell in love with the optima from the first test drive!! AND the Lawrence KIA dealership. I had visited other car dealerships and was discouraged on how I was treated and made to feel intimidated. I NEVER felt that way at Lawrence KIA. I dealt with the same person each time I walked in the door, and was made to feel comfortable. Time was taken to educate me and I didnt feel pressured into any decision. Thank you Lawrence KIA, I highly recommend your dealership and KIA's More
by Kharms
Employees Worked With
Valerie Abarca
