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Ciocca Ford Lincoln of Lawrenceville - Service Center

Lawrence Township, NJ

4.6
161 Reviews

161 Reviews of Ciocca Ford Lincoln of Lawrenceville - Service Center

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May 08, 2024

I stopped in late in the day with a safety concern for my vehicle. They brought my car in and fixed the issue so I could drive safely in less than 30 minutes. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

The service appointment was done efficiently. The mechanic spoke to me personally about finding evidence of an animal nesting in my engine. I appreciated that very much. Also impressed by the v More

by CINDYLUCIANO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Very nice staff at the dealership. Very clean place to wait for you car to be serviced. More

by angel2871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Angel, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 07, 2024

Courteous and quick service Manager took the time to explain car functions in a prior visit More

by KAMLOOPING
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eiad Sandy sanduqa
May 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 05, 2024

Great service, Mr Espinoza was very helpful and honest. Thank you for all your service More

by ARCHILAM63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review, Archilam! Please let us know if we can do anything else to help!

May 04, 2024

Both my wife and I have been purchasing vehicles from Ford Lincoln for over three decades. As a n Matter of fact at this location under prior ownership. Finally, we have had our vehicle service three ti More

by GARRYCARTERET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business!

May 02, 2024

Had an issue with the radio and GPS. Ciocca diagnosed the issue to be a module. The part came in and now came time to update software. Would not update. Had to get Ford Engineers involve More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cook
May 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Bob, we apologize for your experience with our service department. We are happy we could provide you a loaner for the entirety of your vehicle being worked on. If you would like to discuss anything further please reach out to our team at (609) 882-2900.

May 01, 2024

I was pleased with the service department. They were polite and even washed my car. More

by PBPRO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with a new guy in the service department
May 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, Pbpro! We're always here to help if anything else comes up!

May 01, 2024

You did not r&r the intake manifold. You owe me 1100 dollars. I can see the gaskets are still the ones replaced 2 years ago. More

by vincentbizzaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie Krzaczyk
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Dealer was extremely easy to work with. Took the time to make sure I was buying the best vehicle for my needs. Delivery was smooth and easy. More

by TREVOR_K4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Chloe Schultz
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Trevor! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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