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Lawton Chrysler Jeep Dodge RAM

Lawton, OK

Overview
Employees
Reviews
Vehicles
4.4
2,606 Reviews
Leave all preconceived notions about car dealerships at the door. Lawton Chrysler Jeep Dodge RAM is a singular car buying experience. Not only do we have vehicles of the highest caliber and one of the largest inventories in the area, but we also offer you an amicable, pressure-free car buying environment where you can feel free to ask questions, test out any vehicle, and rest assured you're dealing with a well trained, knowledgeable and trustworthy staff. If you're in Fort Sill, Norman or Ardmore, Oklahoma or Wichita Falls, Texas, Lawton Chrysler Jeep Dodge RAM wants to be your favorite place to shop for a vehicle.
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215 SE Interstate Dr

Lawton, OK

73501

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Showing 2,606 reviews

February 27, 2024

Tried to charge 1500+ for battery & brakes and parts wouldn’t even touch 500. To their credit they did give a loaner but told me they already had parts in stock before I ever had taken them the vehicle More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback about your recent visit to Lawton CJD, Anon. Valuing our customers time is in the foundation of Lawton CJD's culture. We strive to be competitive with our pricing while using OEM parts which may be slightly higher because they are not reverse engineered like the majority of the parts from the local parts stores. We run battery tests on our customers' vehicles during the MPI process every time and present the MPI'S to our customers as well every time. It appears that we have fallen short in the case. And for that, I apologize, Please feel free to reach out to me at your convenience. My number is 580-771-3339. Thank you, Todd Brown

Helpful
February 27, 2024

I'm not sure but so far I have had only 2 issues and 1 of it is really unresolved and had me reconsider not ever purchasing a vehicle from you'll ever again. It was about a head rest for one of the rear seat More

by frank.bargas808
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Feb 29, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention, Frank. We're truly sorry to hear about the issues you've encountered, particularly regarding the unresolved matter with the rear seat headrest. Your satisfaction is important to us, and we want to ensure that your concerns are addressed promptly and effectively. Please reach out to me at your convenience at 580-771-3339, Thank you, Todd Brown

Helpful
February 27, 2024

I'm not sure but so far I have had only 2 issues and 1 of it is really unresolved and had me reconsider not ever purchasing a vehicle from you'll ever again. It was about a head rest for one of the rear seat More

by frank.bargas808
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Report | Print
Feb 29, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention, Frank. We're truly sorry to hear about the issues you've encountered, particularly regarding the unresolved matter with the rear seat headrest. Your satisfaction is important to us, and we want to ensure that your concerns are addressed promptly and effectively. Please reach out to me at your convenience at 580-771-3339, Thank you, Todd Brown

Helpful
February 27, 2024

She was friendly & professional. She went over my requests & expectations and verified everything was completed. More

by cllatham
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Feb 29, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, cllatham! We're glad to hear that our team member was friendly, professional, and attentive to your needs. Your satisfaction is our priority, and we're pleased that we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We appreciate your business!

Helpful
February 24, 2024

Todd Brown is the best! Todd Brown is the best! Todd Brown is the best! More

by JESSEJGIBSON1120
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Feb 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Jesse. Thank you for your enthusiastic feedback about Todd! We're thrilled to hear that he provided excellent service to you. If you have any further questions or need assistance, please feel free to reach out.

Helpful
February 24, 2024

Shaun was courteous & extremely knowledgeable. He made a bad situation (factory defect part on my brand new car) bearable. He was super easy to deal with More

by bankerbabeok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with us! We're pleased to hear that Shaun provided courteous and knowledgeable assistance, making a difficult situation more bearable for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Helpful
February 24, 2024

Horrible because acting up more than was before I brought it to y'all car no good now More

by nettnett2486
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Feb 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, NettNett2486, for sharing your feedback regarding your recent service visit to Lawton CJD. Ensuring customer satisfaction is our top priority, and it appears that we may have missed the mark on this occasion. I would appreciate the opportunity to learn more about the situation concerning your vehicle. Please feel free to contact me at your earliest convenience at 580-771-3339. Thank you for bringing this to our attention. Todd Brown

Helpful
February 21, 2024

Very Good Staff and a nice clean environment, would defiantly recommend everyone to go here More

by BROWN.DYLAN806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Spake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Lapham, Dylan Brown
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Feb 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Dylan! We're thrilled to hear you had a positive experience with our staff and environment. We appreciate your recommendation and look forward to welcoming you back in the future.

Helpful
February 18, 2024

After purchasing a used car through Ryan Morales there were some technical issues with the car which were immediately rectified by the Lawton branch. From the initial visit through to purchase of the car, More

by Michael Chambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Morales
Report | Print
Feb 19, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with us, Michael! We're thrilled to hear that Ryan and our team at the Lawton Chrysler Jeep Dodge RAM provided exceptional service to you, from the initial visit to aftercare. Ensuring your satisfaction and promptly addressing any technical issues is our top priority. We truly appreciate your recommendation and the 5-star review. If you ever need anything in the future, please don't hesitate to reach out.

Helpful
February 17, 2024

Excellent customer service Service was fast and received text throughout the vehicle inspection All service center staff was helpful More

by JULIAMANTZKE
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Report | Print
Feb 19, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Julia! We're thrilled to hear that you had an excellent experience with our customer service and that our team provided fast and helpful service during your vehicle inspection. Your satisfaction is our priority, and we appreciate your feedback. If you ever need anything in the future, don't hesitate to reach out.

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