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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.3
1,627 Reviews

1,627 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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September 09, 2019

Professional and Fast The woman that took my truck in for a software upgrade was able to answer all my questions. She had knowledge of my equipment. She knew exactly what More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Daniels
Sep 27, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Mark, thank you so much for your five-star rating. We are so glad you had such a wonderful experience with us and we look forward to working with you again in the future.

September 06, 2019

Professional and friendly This dealership and their service center are full of professional and friendly employees. From the moment you walk through the door, it's a welcoming, More

by DAVCASTRO1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Castro, Alex Hadley, Norberto Santana, Richard Wallis, Bryce Lapham, Troy Ayers, Erin Shirvinski, James Crawford, Mirelle Mcgee
Sep 30, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for the five-star review! We are so glad you had such a wonderful experience with us and look forward to working with you in the future!

September 05, 2019

Oli change and two recalls Dropped truck off at 6:30am went to pick it up at 4pm and waited 45min to get truck for oil change and two recalls More

by MWM1986
Recommend Dealer
No
Employees Worked With
I think this was the guy I worked with, James Crawford
September 04, 2019

good and timely I missed my scheduled service and when to rescheduled and they were able to get me in the same day; it didn't take as long as I expected. More

by turbognt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Shirvinski
Oct 01, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

We are so glad you hear you had such a wonderful experience with us. We look forward to working with you in the future.

August 29, 2019

Camshafts replaced. Jim and his techs did a great job repairing my pickup. Nice and quick job replacing a couple of camshafts and rockers. We really appreciate your wor More

by JDGRINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Crawford
Aug 29, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

August 29, 2019

Good folks Great folks there... most are personalble and rarely have issues. Would like the call backs to happen when they say they will but other than that good More

by tkj94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Edward and Tiffany, thank you for your 4 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

August 29, 2019

well Done, I wish they vacuum out my car after they are done Their mix up,give me a oil change n I didn't need one Communication inside was missing I call in about my window seal loosen on back window of my More

by 49godwillingservant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, don't remember the lady that answer the phone
Sep 30, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your review! We are so glad you hear that you had such a wonderful experience with us!

August 28, 2019

Visit to the service department for routine maintenance Always pleasant, courteous fast and efficient! Nice clean facility in a friendly atmosphere! They always take great care of me and my vehicle! I will More

by MATT.DILLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Crawford
Aug 29, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Matt, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

August 26, 2019

Excellent service with courteous service manager The service center at Lawton Dodge has excellent service managers and provide fast and professional service to my vehicles. I always trust them to wor More

by taylorpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Aug 29, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Patrick, thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

August 26, 2019

Disappointed I just received my car back and son broke down going to college. Got towed to Bob Howard Chrysler in Edmond. Highly disappointed. Corporate complaint. More

by smith9419
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Aug 27, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

We are very sorry to hear about this and our Service Manager, Tony White, would like for you to give him a call at 580-215-5339 as he would like to do everything he can to make this right. Thank you.

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