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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,614 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,614 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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July 22, 2019
Issue not Fixed Scheduled an appointment to get my tire sensors recalibrated or something to fix them issue still not fixed as the pressures still read the same as wh Scheduled an appointment to get my tire sensors recalibrated or something to fix them issue still not fixed as the pressures still read the same as when I had a flat tire recently! On top of that my Map still doesnt have roads that exist now and asked if they could update it and it's still an old version wonder why I or anyone else goes here anymore More
by Redlightgreenlightgo
Verified CustomerEmployees Worked With
Other Employees :
Alex Hadley, Alex Ortega, Chris Hendricks, Heath Daniels, Steven Munnerlyn, Trevor Green, Erin Shirvinski, James Crawford
Helpful July 22, 2019
Polite customer service Very polite and prompt service. Only down side is a Chrysler dealership ship servicing a GM vehicle they don't have the required software to do anythi Very polite and prompt service. Only down side is a Chrysler dealership ship servicing a GM vehicle they don't have the required software to do anything More
by Jellybean525
July 19, 2019
Factory airbag recall Outstanding experience from scheduling appointment to completion of maintenance. Vehicle service began at the time scheduled and was completed in a ti Outstanding experience from scheduling appointment to completion of maintenance. Vehicle service began at the time scheduled and was completed in a timely manner. I was completely satisfied from the time the service rep logged me in until she informed me of completion. More
by ROBSTIN
July 17, 2019
Always a great experience!! I had some issues with my Jeep that were not constant - and Sean gave me his number to call him when I had them again. I took it in and he found the p I had some issues with my Jeep that were not constant - and Sean gave me his number to call him when I had them again. I took it in and he found the problem and had it fixed by the end of the day!! Thank you to the shuttle drivers for the rides to and from work and to Sean for your help with everything!! More
by kellydeannwilhoit
Employees Worked With
July 15, 2019
Service Friendly staff, wait time was a little long but overall good experience. Would definitely recommend this dealership to someone in the future. Keep up Friendly staff, wait time was a little long but overall good experience. Would definitely recommend this dealership to someone in the future. Keep up the good work. More
by sharee467
Employees Worked With
Trevor Green, Troy Ayers, James Crawford
July 12, 2019
Service I was not happy when I left only due to the fact that when I got my truck back that is 9 days old on the day of the oil change, it smelled like burnt I was not happy when I left only due to the fact that when I got my truck back that is 9 days old on the day of the oil change, it smelled like burnt oil. This lasted for two days and either I am now used to it, or it has slowly burned away. But the smell was so bad, people were asking me why it smelled like it was burning oil with only being 2 weeks old? I am sure oil was spilled somewhere inside the engine compartment while it was being serviced, but it should have probably been cleaned before bringing it back to me. More
by lowrdn4fun
Employees Worked With
not sure who serviced my truck
July 12, 2019
Bad Tires The boys at the dealership done an awesome job of getting to the root of my vibration problem on my 2018 Scat Pack Challenger. It took about four hour The boys at the dealership done an awesome job of getting to the root of my vibration problem on my 2018 Scat Pack Challenger. It took about four hours to complete the job but we crossed out everything on the car with the result being the tires had flat spots on them. More
by crackerhead28
Employees Worked With
Art in the shop, Erin Shirvinski
July 11, 2019
Overall it was a pleasant experience It did take longer to get my truck back than I expected. But I was treated fairly, and I will continue to use them as my dealership. It did take longer to get my truck back than I expected. But I was treated fairly, and I will continue to use them as my dealership. More
by DAVIDATCHLEY1
Employees Worked With
Can't remember her name. Dodge truck service side.
July 11, 2019
Excellent Service Giving the rate of 5/5 star because the dealership made a mistake on my vehicle and they reached out to make sure I was satisfied. They made sure I wa Giving the rate of 5/5 star because the dealership made a mistake on my vehicle and they reached out to make sure I was satisfied. They made sure I was happy with the service and I am. Thanks to all staff on excellent customer service skills. More
by ladyvirgil15
Employees Worked With
Tiffany, Chelsea, Really Recognizes Everyone At The Dealership Because It Takes A Team To Make The Dream Work
July 10, 2019
Great Experience I gave the rating a 5 star because the service members kept me informed on my vehicle, I didn’t have to wait for a long period of time and their attit I gave the rating a 5 star because the service members kept me informed on my vehicle, I didn’t have to wait for a long period of time and their attitude were excellent. Will recommend anyone to them. More
by ladyvirgil15
