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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,913 Reviews

1,913 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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October 23, 2024

We we're very pleased with service, great experience. New truck is wonderful thank you More

by trudyburleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Sampley
Oct 24, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're delighted to hear you had a great experience and love your new truck. Enjoy the ride and let us know if we can be of further assistance.

October 20, 2024

Awesome. . they check my airbags and seatbelt.I didnt wsit muxh longer to be the next More

by sarahmae.pettigrew1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Sarah Mae! We're glad to hear your airbag and seatbelt check went smoothly and that your wait time was short. We appreciate your feedback!

October 20, 2024

I do like the fact that they give you a 3 year free oil changes. But what they don’t say is that it’s so many miles or 3 years. That I don’t like. More

by elbigtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese, Mario Joseph Santos
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad you appreciate the 3 years of free oil changes, but we understand your frustration about the mileage limit. We’ll share your concerns to help improve communication in the future.

October 20, 2024

Great team, quick and very helpful. Would recommend a friend or family member there too More

by MDWALKER1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese, Mario Joseph Santos
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team. We appreciate your recommendation!

October 19, 2024

Very attentive and thorough. Was friendly and accommodating as well. Definitely would have him take care of my vehicle. More

by racqballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear you had such a positive experience. We look forward to taking care of your vehicle in the future!

October 19, 2024

I called for a quote three separate times, every time someone different picked up and they all gave me the same price of $125 for installation and programming of a new radio, until I came in person and w More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Sal. We apologize for the miscommunication regarding the pricing and for the condition in which your car was returned. We’ll make sure to pass this along to the team to improve our service and ensure transparency in the future. If you’d like, please reach out so we can further address these concerns.

October 19, 2024

Overall great customer service First time going there and I felt welcome and appreciated Very knowledgeable as well More

by Mckeendonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're thrilled to hear that you felt welcomed and appreciated during your first visit. We look forward to serving you again!

October 17, 2024

Barbara L. Is GREAT! She always takes care of me and my family whenever we get service. DEFINITELY RECOMMEND SEEING HER FOR ALL YOUR SERVICE NEEDS! Also Gr More

by MCOZAD09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Spake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese, Mario Joseph Santos
Oct 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for the amazing feedback, MCOZAD09! We're thrilled to hear that Barbara and Greg have taken great care of you and your family. We truly appreciate your recommendation and look forward to continuing to serve you!

October 17, 2024

Just not happy. Y'all will find a way to make money even on a coupon you emailed me. I have worked for a dealership before and now I remember why I don't anymore. 10 More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Denio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, NO20. We’re truly sorry to hear about your experience and understand your frustration regarding the shop supplies fee and the brake assessment. Your concerns are important to us, and we’d like to address them directly. We appreciate your input, and we hope to have the opportunity to improve your experience in the future.

October 16, 2024

They are extremely nice, very helpful, got my into a vehicle quickly, and didn't try to play any games with me. More

by RC014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese, Mario Joseph Santos
Oct 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, RC014! We're thrilled to hear you had a smooth and straightforward experience. Enjoy your new vehicle, and we look forward to helping you again in the future!

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